Medical Secretary

Job description

Job responsibilities

Job Title: Medical Secretary

Hours: 15 Hours - Monday, Wednesday & Thursday

Responsible to: Staff Coordinator

Accountable to: GP Partners

To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of clinical letters, patient referrals, memorandums, etc. in an accurate manner.

To ensure that fast track and urgent referrals are processed in an efficient manner and all other work is prioritised and processed as appropriate.

To assist the Practice Coordinator and Administration staff with typing requests.

To provide medical reports from audio Dictation in conjunction with the Administration Clerk.

To answer the telephone and either deal with the callers issues or pass the call to someone else in the building in accordance with practice protocols.

To take messages from telephone callers, and if a matter cannot be resolved immediately and to ensure that the message reaches the person it is intended for or their deputy within an appropriate length of time.

To liaise with GPs, patients, hospital personnel, PCT staff, Social Services, Mental Health team, and other agencies in a sensitive and appropriate manner.

To send and receive documents by fax, email and other systems as appropriate.

To file all clinical letters and reports in accordance with practice protocols both electronically and in paper form

To deal with other miscellaneous secretarial duties as agreed.

Minute taking when required.

Competencies

To maintain appropriate consideration, dignity and respect when dealing with patients or other callers to the surgery

Ability to plan and organise own workload

Key board skills

Extensive demonstrable knowledge of Microsoft Word & Outlook

Ability to understand and make use of computerised information systems

Ability to produce a variety of business documents using different methods of transcript

Ability to work in a team environment

Personal Attributes

Accurate

Articulate

Clean an tidy appearance

Flexible

Reliable

Skilful organiser

Efficient

Approachable

Qualifications

Good standard of education

A high standard of proven administrative skills

Experience of managing the issues outlined above

This job description is designed to identify principal responsibilities. The post holder will be required to be flexible in developing the role in accordance with changes within the Sherwood House Medical Practices agenda and priorities.

This job description will be subject to review from time to time in light of changing needs of the practice.

Person Specification

Qualifications

Essential

• Medical Secretarial Experience.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sherwood House Medical Practice

Address

Sherwood House Medical Centre

9 Sandon Road

Birmingham

B17 8DP

Employer's website

https://www.sherwoodhousemp.co.uk/ (Opens in a new tab)