Medical Receptionist

WInchmore Hill Practice

The closing date is 08 May 2025

Job summary

We are expanding our medical reception team and looking to recruit the right person, with the necessary skills and experience to deliver a high-quality service to our patients.

Main duties of the job

The ideal candidate should be highly motivated, enthusiastic andable to work under pressure.

We are looking for a customer focused, reliable, and hard-working individual with a can-do approach to their work.

You should have:

office administration experience
worked with the public in a front facing role and on the telephone
excellent communication skills
able to work well on your own and as part of a team
Ideally have NHS primary care or equivalent experience

About us

We are a large practice of 22,000 patient list size. You will be joining a large, friendly and committed team of Doctors, Nurses and other healthcare professionals, and a team of reception and administrative staff.

Date posted

08 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4876-25-0005

Job locations

808 Green Lanes

London

N21 2SA

Job description

Job responsibilities

Greeting in a pleasant and friendly manner all callers at reception.

Answering the telephone quickly and dealing with or redirecting enquirers.

Running the appointment system including making appointments and encouraging patients to use the check in system.

Recording messages and home visit requests in the appropriate book legibly and accurately.

Handing out repeat prescriptions to patients or their representatives.

Handling general enquirers and give out test results or referring to a more experienced Receptionist or Doctor if in doubt.

Preparing repeat prescriptions and repeat sick certificates for Doctors to sign.

Job description

Job responsibilities

Greeting in a pleasant and friendly manner all callers at reception.

Answering the telephone quickly and dealing with or redirecting enquirers.

Running the appointment system including making appointments and encouraging patients to use the check in system.

Recording messages and home visit requests in the appropriate book legibly and accurately.

Handing out repeat prescriptions to patients or their representatives.

Handling general enquirers and give out test results or referring to a more experienced Receptionist or Doctor if in doubt.

Preparing repeat prescriptions and repeat sick certificates for Doctors to sign.

Person Specification

Qualifications

Desirable

Emis Web and GP experience

Person Specification

Qualifications

Desirable

Emis Web and GP experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

WInchmore Hill Practice

Address

808 Green Lanes

London

N21 2SA

Employer's website

https://www.winchmorehillpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

WInchmore Hill Practice

Address

808 Green Lanes

London

N21 2SA

Employer's website

https://www.winchmorehillpractice.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Toulla Trupia

nclicb.winchmore.management@nhs.net

02083505000

Date posted

08 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4876-25-0005

Job locations

808 Green Lanes

London

N21 2SA

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