Job summary
We are looking for a competent part-time Receptionist, with
a minimum experience of 1 year within NHS GP services or another similar role.
You will need to be able to work within a busy team
environment but also to use your own initiative and work on your own when
necessary.
You will ideally need a good working knowledge of NHS focused
software, SystmOne. You will be dealing with patients, as well as outside
agencies, accessing the service both on the telephone and face to face,
therefore you will need to have good communication skills.
Main duties of the job
- To have Systm1 experiece
- Greet and welcome patients in a professional and friendly
manner.
- Able to deal with patient queries in an empathetic and
sensitive manner.
- Answer and direct phone calls to the appropriate team
member
- Assist with clerical duties such as filing, scanning, and
organizing documents - Manage office inventory
- Scheduling appointments for patients
- Handle incoming and outgoing mail, packages, and deliveries
- Assist with other administrative tasks as assigned.
About us
This is a part-time position for Friday afternoon (1:30 - 6:30pm). This is
an excellent opportunity for an organized and detail-oriented individual to
join our team. We offer a supportive work environment, and opportunities for
growth within the surgery. The surgery has good transport links nearby.
To apply, please submit your resume on admin.brs@nhs.net
Job description
Job responsibilities
-
Greet
and welcome patients in a professional and friendly manner.
-
Able to
deal with patient queries in an empathetic and sensitive manner.
-
Answer
and direct phone calls to the appropriate team member
-
Assist
with clerical duties such as filing, scanning, and organizing documents -
Manage office inventory
-
Scheduling
appointments for patients
-
Handle
incoming and outgoing mail, packages, and deliveries
-
Assist
with other administrative tasks as assigned
-
Have a
good level of IT skills
-
Be
friendly and welcoming; patient and understanding
-
Be able
to follow instructions and procedures
-
Have
good communication skills
Job description
Job responsibilities
-
Greet
and welcome patients in a professional and friendly manner.
-
Able to
deal with patient queries in an empathetic and sensitive manner.
-
Answer
and direct phone calls to the appropriate team member
-
Assist
with clerical duties such as filing, scanning, and organizing documents -
Manage office inventory
-
Scheduling
appointments for patients
-
Handle
incoming and outgoing mail, packages, and deliveries
-
Assist
with other administrative tasks as assigned
-
Have a
good level of IT skills
-
Be
friendly and welcoming; patient and understanding
-
Be able
to follow instructions and procedures
-
Have
good communication skills
Person Specification
Qualifications
Essential
- - Systm1 trained
- - Excellent communication skills,
- - Strong organizational skills with the ability to multitask effectively
- - Professional appearance and demeanor
- - Ability to maintain confidentiality of sensitive information
Desirable
- - Basic IT skills - MS Office - MS Excel
Experience
Essential
- Minimum 1 year experience of working in a GP practice or a similar setup.
Person Specification
Qualifications
Essential
- - Systm1 trained
- - Excellent communication skills,
- - Strong organizational skills with the ability to multitask effectively
- - Professional appearance and demeanor
- - Ability to maintain confidentiality of sensitive information
Desirable
- - Basic IT skills - MS Office - MS Excel
Experience
Essential
- Minimum 1 year experience of working in a GP practice or a similar setup.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.