Job responsibilities
Primary
responsibilities
The following are the
core responsibilities of the Locum Practice Manager There may be, on
occasion, a requirement to carry out other tasks. This will be dependent upon
factors such as workload and staffing levels.
The locum practice
manager is responsible for:
a. Overseeing
the day-to-day operations of the practice, ensuring staff achieve their
primary responsibilities
b. Functional
management of all clinical and administrative staff
c. Direct
line management of the following staff: administrative staff, nursing staff,
salaried GPs.
d. Managing
the recruitment and retention of staff.
e. Establishing,
reviewing and regularly updating job descriptions and person specifications.
f. Implementing
and embedding an effective staff appraisal process
g. Implementing
effective systems for the resolution of disciplinary and grievance issues
h. Maintaining
an effective overview of and ensuring compliance with HR legislation
i. Ensuring
all staff have the appropriate level of training to enable them to carry out
their individual roles and responsibilities effectively
j. Ensuring
the practice has appropriate insurance cover
k. Developing,
implementing and embedding an efficient business resilience plan (BRP)
l. Managing
contracts for services i.e., cleaning, gardening, window cleaning etc.
m. Managing
the procurement of practice equipment, supplies and services
n. Coordinating
the reviewing and updating of all practice policies and procedures
o. Leading
change and continuous improvement initiatives coordinating all projects
within the practice
p. Coordinating
and leading the compilation of practice reports and the practice development
plan (PDP)
q. Ensuring
the team reach QOF targets (supported by the nursing and administrative
leads)
r. Adopting
a strategic approach to the management of all patient services matters
s. Developing,
implementing and embedding an effective communication strategy (internal and
external)
t. Ensuring
the practice maintains compliance with its NHS contractual obligations
u. Actively
encouraging and promoting the use of patient online services
v. Publishing
communications for internal and external use such as a practice participation
group results on a quarterly basis
w. Maintaining
the practice and NHS choices websites
x. Liaising
at external meetings as required
y. Marketing
the practice appropriately
z. Managing/supporting
the management of the Patient Participation Group
aa. Effectively
managing/supporting the management of all complaints in line with current
legislation and guidance
bb. The
management of the premises, including health and safety aspects such as risk assessments
and mandatory training
cc. Managing
the practice IT system, delegating staff to act as administrators
dd. Ensuring
compliance with IT security and IG
ee. Coordinating
the practice diary, ensuring meetings are scheduled appropriately
Secondary
responsibilities
In addition to the
primary responsibilities, the Locum Practice Manager may be requested to:
a. Deputise
for the partners at internal and external meetings
b. Act
as the primary point of contact for NHS(E), CCG, community services,
suppliers and other external stakeholders
c. Partake
in audit as requested by the audit lead