Job summary
The
purpose of the role is to support the PCN Clinical Pharmacists to ensure the
delivery of safe, effective and efficient systems for, medicines optimisation,
reducing medicines waste and maximising patient health outcomes from their
medication.
Main duties of the job
The role will require
the post holder to work across the 3 PCN practices although you are likely to
be physically based across 2 practices (with the potential occasional need to
travel to other locations within the PCN).
The purpose of
the role is to support the PCN Clinical Pharmacists to ensure the delivery of
safe, effective and efficient systems for, medicines optimisation, reducing
medicines waste and maximising patient health outcomes from their medication.
The role will
also include training and development of practice based prescribing teams and
administrators to support improved co-ordination and effective pharmacy
administration within general practice, especially with relation to repeat
prescribing systems.
This post is 37.5 hours per week, but we are open to discussing job shares or slightly reduced hours for the right candidates.
See Job Description for details of the role.
The Pharmacy
Technician will work as part of the PCN Clinical Pharmacy Team as well as integrated
practice teams and liaise on a daily basis with the clinical and administration
team to manage medication-related clinical issues as per the duties and
responsibilities of the post holder.
About us
North Devon Coastal PCN are dedicated to delivering high-quality, patient-centred healthcare across our beautiful coastal region. Our network covers around 47000 patients from three GP practices - Caen Medical Centre, Combe Coastal Practice (including Woolacombe and Combe Martin) and South Molton Medical Centre. Our aim is to work collaboratively to bring together healthcare professionals, and support teams, to improve the health and wellbeing of our local community.
Nestled in one of the UKs most picturesque areas, our PCN not only provides essential health services but also thrives on collaboration, innovation, and a deep commitment to improving care for everyone. We believe in making healthcare accessible, personalised, and responsive, ensuring that every patient feels valued and supported.
As part of a dynamic and forward-thinking team, we are committed to bringing quality, inclusivity and innovation into healthcare, enhancing communication, and streamlining services to meet the needs of our patients more effectively. From supporting local vaccination programmes to implementing health initiatives, our teams work tirelessly to ensure that our community receives the best possible care
Job description
Job responsibilities
CLINICAL
- Undertake patient facing and patient supporting roles to ensure
effective medicines use, through shared decision-making conversations with patients.
- To undertake medicines reconciliation for patients newly
registered to the practice or those recently discharged from hospital, in
accordance with practice protocols and to update patients medical records /
prescribing accordingly.
- Support
medication reviews and medicines reconciliation for new care home patients and
synchronising medicines for patient transfers between care settings, linking
with local community pharmacies.
- To support the achievement of the PCNs prescribing Quality and
Outcomes Framework targets.
- Working with the Clinical Pharmacist (s) and Prescription Teams to
contribute to the review and development of repeat prescribing protocols /
Standard Operating Procedures to improve the efficiency and effectiveness of
repeat prescribing systems.
- To provide advice to GPs, staff and patients in changes to
prescribing to support the improvement of prescribing safety, quality and cost
effectiveness. This will link with the current medicine optimisation agenda
from the Devon integrated care board (ICB).
- Support the
Clinical Pharmacist(s) in Structured Medication Reviews (SMR) i.e. organise
necessary monitoring tests prior to SMR
- In line the CQC requirements, to support the Clinical Pharmacist
with ensuring safe systems are place with the practice for appropriate patient
monitoring for high-risk medication and response to MHRA patient safety alerts.
- To participate in medication audits, including antimicrobial
stewardship.
- Manage shared care protocols and liaise with Clinical Pharmacists
for more complex patients.
- To take a proactive approach to the safe handling of
prescriptions, including assessment of risk and making recommendations for
improvement.
- To respond to medication queries from patients and staff in a
professional manner referring to the appropriate GP in accordance with practice
protocols.
- To advise on the sourcing and safe management of medicines as
appropriate.
- To vaccinate patients under a patient specific direction, as
required.
- Be responsible for the organisation, planning and of own workload
to meet set deadlines.
TECHNICAL AND
ADMINISTRATIVE
- Other duties and responsibilities to be undertaken may include any
or all the items in the following list:
- Computer data entry/data allocation and collation, processing and
recording information in accordance with practice procedures.
- Support the implementation of national prescribing policies and
guidance within GP practices, care homes and other primary care settings.
- Promotion of Electronic Repeat Dispensing (eRD) and online
ordering.
- Develop relationships with other pharmacy professionals and
members of the multidisciplinary team to support integration across health and
social care including primary care, community pharmacy, secondary care and
mental health.
- Support the PCN to deliver on QIPP agenda, QOF, IIF and locally
commissioned enhanced services.
- Support the PCN in reviewing and developing practice policies for
CQC requirements.
- To prepare evidence-based resources and information to support the
implementation of rational cost-effective prescribing.
- To assist in the appropriate monitoring and management of
prescribing budgets and to liaise with the medicines management team at the
Devon ICB.
- To present at patient group meetings or other appropriate events
to give advice on the appropriate use of medicines.
- To produce patient information leaflets and posters and run
medicine awareness projects throughout the year.
- To help plan, develop and support the introduction of new working
processes within the PCN to optimise the quality of prescribing.
- Duties will vary from time to time under the direction of the PCN
Clinical Directors dependent on current and evolving PCN workload and staffing
levels.
Job description
Job responsibilities
CLINICAL
- Undertake patient facing and patient supporting roles to ensure
effective medicines use, through shared decision-making conversations with patients.
- To undertake medicines reconciliation for patients newly
registered to the practice or those recently discharged from hospital, in
accordance with practice protocols and to update patients medical records /
prescribing accordingly.
- Support
medication reviews and medicines reconciliation for new care home patients and
synchronising medicines for patient transfers between care settings, linking
with local community pharmacies.
- To support the achievement of the PCNs prescribing Quality and
Outcomes Framework targets.
- Working with the Clinical Pharmacist (s) and Prescription Teams to
contribute to the review and development of repeat prescribing protocols /
Standard Operating Procedures to improve the efficiency and effectiveness of
repeat prescribing systems.
- To provide advice to GPs, staff and patients in changes to
prescribing to support the improvement of prescribing safety, quality and cost
effectiveness. This will link with the current medicine optimisation agenda
from the Devon integrated care board (ICB).
- Support the
Clinical Pharmacist(s) in Structured Medication Reviews (SMR) i.e. organise
necessary monitoring tests prior to SMR
- In line the CQC requirements, to support the Clinical Pharmacist
with ensuring safe systems are place with the practice for appropriate patient
monitoring for high-risk medication and response to MHRA patient safety alerts.
- To participate in medication audits, including antimicrobial
stewardship.
- Manage shared care protocols and liaise with Clinical Pharmacists
for more complex patients.
- To take a proactive approach to the safe handling of
prescriptions, including assessment of risk and making recommendations for
improvement.
- To respond to medication queries from patients and staff in a
professional manner referring to the appropriate GP in accordance with practice
protocols.
- To advise on the sourcing and safe management of medicines as
appropriate.
- To vaccinate patients under a patient specific direction, as
required.
- Be responsible for the organisation, planning and of own workload
to meet set deadlines.
TECHNICAL AND
ADMINISTRATIVE
- Other duties and responsibilities to be undertaken may include any
or all the items in the following list:
- Computer data entry/data allocation and collation, processing and
recording information in accordance with practice procedures.
- Support the implementation of national prescribing policies and
guidance within GP practices, care homes and other primary care settings.
- Promotion of Electronic Repeat Dispensing (eRD) and online
ordering.
- Develop relationships with other pharmacy professionals and
members of the multidisciplinary team to support integration across health and
social care including primary care, community pharmacy, secondary care and
mental health.
- Support the PCN to deliver on QIPP agenda, QOF, IIF and locally
commissioned enhanced services.
- Support the PCN in reviewing and developing practice policies for
CQC requirements.
- To prepare evidence-based resources and information to support the
implementation of rational cost-effective prescribing.
- To assist in the appropriate monitoring and management of
prescribing budgets and to liaise with the medicines management team at the
Devon ICB.
- To present at patient group meetings or other appropriate events
to give advice on the appropriate use of medicines.
- To produce patient information leaflets and posters and run
medicine awareness projects throughout the year.
- To help plan, develop and support the introduction of new working
processes within the PCN to optimise the quality of prescribing.
- Duties will vary from time to time under the direction of the PCN
Clinical Directors dependent on current and evolving PCN workload and staffing
levels.
Person Specification
Qualifications
Essential
- Registered with the GPhC as a Pharmacy Technician
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of CPD
Desirable
- Medicines reconciliation Certificate or equivalent
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Desirable
- Recent previous experience within comparable role in General Practice
- Experience of prescribing/clinical systems such as SystmOne, EMIS
- Previous experience working within a patient facing role
Person Specification
Qualifications
Essential
- Registered with the GPhC as a Pharmacy Technician
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of CPD
Desirable
- Medicines reconciliation Certificate or equivalent
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Desirable
- Recent previous experience within comparable role in General Practice
- Experience of prescribing/clinical systems such as SystmOne, EMIS
- Previous experience working within a patient facing role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.