Administrator/ Medical secretary

Job summary

Capelfield Surgery Administrator/Medical Secretary

We are looking for a new team member or members to join our friendly, high achieving GP practice in Claygate, Esher, Surrey KT10.

This role will encompass administration and secretarial tasks including referral generation, medical coding, prescription processing, medical report coordination and follow up of chronic conditions.

The role is key to ensuring the smooth running of our well established, highly regarded surgery.

Full training will be provided

The vacancy has arisen due to maternity leave and retirement.

Hours: 15-30 hours per week Monday-Friday only; initial fixed term 12m contract with plan to continue after 12m

(Timings tbc based in the candidate, role is for 30 hours per week; minimum hours that will be considered 15hr pw.)

Main duties of the job

Secretarial duties cover for colleagues maternity leave: Sending out routine, private, urgent, Two week rule referrals; overseeing secretarial inbox and responding to enquiries; responding to referral enquiries; chasing outstanding results, letters, discharge summaries; responding to hospital administrative enquiries; safety netting for urgent referrals.

Clinical Coding cover for colleagues annual leave: Highlighting and coding key patient information from letters / notes received into patient records. Summarising key patient information from letters / notes received into patient records. Creating tasks from information received to ensure information is acted on appropriately.

Optional Reception cover: Handling telephone and online requests for appointments and making the appointments on the computerised appointments system. Booking in patients when they arrive at the surgery (when necessary). Managing urgent requests for prescriptions. Taking phone messages and passing calls from patients, hospitals etc. to other colleagues. Dealing with face to face enquiries.

Undertake any other additional administrative duties appropriate to the post as requested by the partners or the practice manager.

About us

We are a long-established 3-partner high QOF achieving GP practice serving 8000 patients in the semi-rural village of Claygate, Esher, Surrey, KT10.

We sit within East Elmbridge PCN and have in house FCP, pharmacist and GPAs currently.

We offer minor surgery, family planning, ear microsuction, anticoagulation monitoring, ECGs, 24 hr bp, phlebotomy, chronic disease care and extended access appointments in house.

We are looking for an enthusiastic and experienced back office team member, joining our friendly and dedicated team.

The surgery embraces innovation and development- wanting to expand, grow and morph with the ever changing demands of primary care development