James Street Group Practice

Bank Health Care Assistant

The closing date is 03 December 2025

Job summary

We are seeking to recruit caring and compassionate bank health care assistants. To succeed you must have excellent communication skills and a flexible, proactive approach to delivering high quality patient care.

In turn we offer flexible working opportunities in term of hours and working patterns.

Main duties of the job

Working under the direct supervision of the Senior Nurse Lead and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.

About us

North Cumbria Primary Care Ltd (NCPC) is an innovative not for profit social enterprise, established to create a network of great surgeries which sustains and supports the development of general practice across the local area. We enable our member general practices to continue to operate as local family practices with the benefit of a large and robust infrastructure to provide support.

Details

Date posted

19 November 2025

Pay scheme

Other

Salary

£25,036.62 to £26,531.59 a year dependent on experience

Contract

Bank

Working pattern

Flexible working

Reference number

A4837-25-0012

Job locations

James Street

Workington

Cumbria

CA14 2DL


Job description

Job responsibilities

Injectables (supported by theory, competencies & certificate & in-line with national search criteria as foundation of PSD)-

B12 injections - following provision of certificate/competencies documentation

Pneumonia vaccinations (adults over 65) - following provision of certificate/competencies documentation

Shingles vaccinations (in line with national searches) - following provision of certificate/competencies documentation

COVID Injections - following provision of certificate/competencies documentation

Influenza vaccinations (adults 18 years and over) following provision of certificate/competencies documentation

Phlebotomy

NHS Health Checks

To carry out calibration of Health Check Machine in line with national protocol Liaison with Practice Manager

QOF long term condition management - working alongside Practice Nurse for patient reviews, any areas of QOF appropriate to role and at discretion of Practice Nurse, GP & Practice Manager

Blood-pressure checks

Urinalysis (Dip stick urines in line with our urines policy liaising with Practice Nurse/GP)

Weight Management checks (where felt appropriate by GP/Practice Nurse/Dietician)

Diabetes Foot checks as part of annual Diabetes Reviews

Simple dressings (supported by Practice Nurse)

ECG recording

Chaperoning duties

Processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations/joint injections where appropriate

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and wellbeing

Any other clinical or administrative duties in line with your individual skill set and felt appropriate to this role

Job description

Job responsibilities

Injectables (supported by theory, competencies & certificate & in-line with national search criteria as foundation of PSD)-

B12 injections - following provision of certificate/competencies documentation

Pneumonia vaccinations (adults over 65) - following provision of certificate/competencies documentation

Shingles vaccinations (in line with national searches) - following provision of certificate/competencies documentation

COVID Injections - following provision of certificate/competencies documentation

Influenza vaccinations (adults 18 years and over) following provision of certificate/competencies documentation

Phlebotomy

NHS Health Checks

To carry out calibration of Health Check Machine in line with national protocol Liaison with Practice Manager

QOF long term condition management - working alongside Practice Nurse for patient reviews, any areas of QOF appropriate to role and at discretion of Practice Nurse, GP & Practice Manager

Blood-pressure checks

Urinalysis (Dip stick urines in line with our urines policy liaising with Practice Nurse/GP)

Weight Management checks (where felt appropriate by GP/Practice Nurse/Dietician)

Diabetes Foot checks as part of annual Diabetes Reviews

Simple dressings (supported by Practice Nurse)

ECG recording

Chaperoning duties

Processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations/joint injections where appropriate

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and wellbeing

Any other clinical or administrative duties in line with your individual skill set and felt appropriate to this role

Person Specification

Job related requirements

Essential

  • Provide cover for absence of other HCA when required

Professional Knowledge

Essential

  • Experience of working as an Health Care Assistant
  • Ability to provide quality care
  • Ability to undertake blood pressures
  • Good interpersonal and communication skills
  • Good organisational skills
  • Good team working skills
  • Effective time management skills
  • Ability to work independently following verbal or written instructions
  • Adaptable to change
  • Computer literate

Desirable

  • Knowledge in EMIS clinical systems
  • Skills in ECGs, Patient Health Checks

Personal skills and attributes

Essential

  • Must be personable, polite and approachable
  • Must be a team player
  • Must be adaptable to change
  • Must be aware of their own professional boundaries and highlight any concerns or areas of required development
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Able to work on own initiative
  • Able to work under pressure and remain calm
  • Flexible and adaptable
  • Aware of own limitations
  • Keen to develop

Qualifications

Essential

  • GCSE grade A* - C in English and Maths
  • NVQ or Apprenticeship qualification at Level 2 or above
  • Care Certificate
  • Qualified in phlebotomy
  • A demonstrable commitment to professional development

Desirable

  • Experience of working in a primary care setting would be beneficial
Person Specification

Job related requirements

Essential

  • Provide cover for absence of other HCA when required

Professional Knowledge

Essential

  • Experience of working as an Health Care Assistant
  • Ability to provide quality care
  • Ability to undertake blood pressures
  • Good interpersonal and communication skills
  • Good organisational skills
  • Good team working skills
  • Effective time management skills
  • Ability to work independently following verbal or written instructions
  • Adaptable to change
  • Computer literate

Desirable

  • Knowledge in EMIS clinical systems
  • Skills in ECGs, Patient Health Checks

Personal skills and attributes

Essential

  • Must be personable, polite and approachable
  • Must be a team player
  • Must be adaptable to change
  • Must be aware of their own professional boundaries and highlight any concerns or areas of required development
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Able to work on own initiative
  • Able to work under pressure and remain calm
  • Flexible and adaptable
  • Aware of own limitations
  • Keen to develop

Qualifications

Essential

  • GCSE grade A* - C in English and Maths
  • NVQ or Apprenticeship qualification at Level 2 or above
  • Care Certificate
  • Qualified in phlebotomy
  • A demonstrable commitment to professional development

Desirable

  • Experience of working in a primary care setting would be beneficial

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

James Street Group Practice

Address

James Street

Workington

Cumbria

CA14 2DL


Employer's website

https://www.jamesstreet-workington.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

James Street Group Practice

Address

James Street

Workington

Cumbria

CA14 2DL


Employer's website

https://www.jamesstreet-workington.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Nurse

Sue Jones

nencicb-cu.workingtonhr@nhs.net

Details

Date posted

19 November 2025

Pay scheme

Other

Salary

£25,036.62 to £26,531.59 a year dependent on experience

Contract

Bank

Working pattern

Flexible working

Reference number

A4837-25-0012

Job locations

James Street

Workington

Cumbria

CA14 2DL


Supporting documents

Privacy notice

James Street Group Practice's privacy notice (opens in a new tab)