Job summary
Pharmacy Technicians play an
important role in Primary Care, complementing clinical and community
pharmacists and other members of the PCN multi-disciplinary team.
The purpose of this role if to
lead improvements to maximise safe, cost-effective best practice in prescribing
to improve patient care. The role involves
reviewing and recording the medication the patients should be taking, ensuring
sufficient supplies, administering medicines, and counselling patients to
support their understanding on how to use their medicines safely.
Optimising and rationalising
medication, switching medications to agreed and approved protocols, improving
repeat prescribing processes, including promotion of repeat dispensing, online
ordering, minimising clinical risk and aiming to reduce waste in medicines.
Main duties of the job
Work with the Clinical Pharmacist, Community
Pharmacists and Clinicians in accordance with agreed practice prescribing
standard operating procedures.
Process repeat medication requests, including
the conversion of acute requests to repeat medicines, changing quantities of
medicines.
Issuing prescriptions in line with agreed
clinical protocols and within your competency
Regular liaison with community and acute
hospital pharmacists.
Provide advice and guidance to patients
regarding medication optimisation and lifestyle e.g. inhaler techniques.
To provide medication review services to
patients via clinics in the practice, domiciliary visits and in residential and
nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective
prescribing and improve the quality of patient care.
To support the achievement of the practices
prescribing Quality and Outcomes Framework targets.
Dealing with medication queries including acute
medication requests, patient medication and prescription queries.
To update and maintain accurate patient
medication records on the practice clinical computer system, including advice
given and action taken.
Liaise with secondary and primary care
colleagues to ensure correct medicines are continued following the transfer of
care.
To assist the Senior Clinical Pharmacist with
data analysis of prescribing behaviour in line with NICE guidance and local
clinical commissioning directives.
About us
North Cumbria Primary Care Ltd (NCPC) is an innovative not for profit social enterprise, established to create a network of great surgeries which sustains and supports the development of general practice across the local area. We enable our member general practices to continue to operate as local family practices with the benefit of a large and robust infrastructure to provide support.
Primary Care in Workington is currently going through a major transformational redesign of our clinical model todevelop and sustain primary care services, support new ways of working to increase efficiency and improve patient experienceof the services we deliver.
Work here is sometimes challenging and hard but is always rewarding. For those with lots of experience join us and help shape our future service model. For those who are earlier in their career journey come and develop your skills in our proactive primary care team.
Job description
Job responsibilities
The post holder will support the primary care team with queries around
medication from patients; including face to face and telephone support to
patients, primary and community staff. You will work under supervision to
ensure safe, accurate and timely supply of prescribed medication to patients as
well as providing technical and administrative support to the Clinical
Pharmacists and Practice Clinicians
Primary care clinical pharmacy is developing, and we are looking for a
motivated individual who is flexible to respond to the developing nature
of the role and the needs and priorities of individuals requiring support
working under the direction of the clinical pharmacists.
We expect that you will be able
to work independently and manage your own workload. You will need excellent
communication skills to be able to liaise with patients, primary care staff,
community pharmacists and other partners.
Hours of work
should reflect general practice hours 37.5 hours per week within 8.30am to
6.30pm. Job-share and flexible hours
will be considered
Job description
Job responsibilities
The post holder will support the primary care team with queries around
medication from patients; including face to face and telephone support to
patients, primary and community staff. You will work under supervision to
ensure safe, accurate and timely supply of prescribed medication to patients as
well as providing technical and administrative support to the Clinical
Pharmacists and Practice Clinicians
Primary care clinical pharmacy is developing, and we are looking for a
motivated individual who is flexible to respond to the developing nature
of the role and the needs and priorities of individuals requiring support
working under the direction of the clinical pharmacists.
We expect that you will be able
to work independently and manage your own workload. You will need excellent
communication skills to be able to liaise with patients, primary care staff,
community pharmacists and other partners.
Hours of work
should reflect general practice hours 37.5 hours per week within 8.30am to
6.30pm. Job-share and flexible hours
will be considered
Person Specification
Personal Qualities
Essential
- Polite and confident
- Ability to work within a multi-disciplinary team
- Flexible and cooperative
- Displays self-confidence and self-awareness, especially in dealing with staff and patients
- High levels of integrity and loyalty
- Excellent communication skills including the ability to communicate complex information in situations where there may be barriers to understanding both to patients, their families /carers and other professionals
- Ability to work under pressure
Qualifications
Essential
- GPhC Registered Pharmacy Technician
- BTEC/NVQ level 3 or equivalent in pharmacy services
- Accredited Checking Technician
- Enrolled in or willing to be, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
Experience
Essential
- 2 year experience in a hospital, community or primary care pharmacy
Desirable
Skills
Essential
- Excellent communication skills (written and oral)
- Clear, polite telephone manner
- Excellent IT skills including Microsoft Office packages and case management systems
- Knowledge of the principles of medication optimisation
- Good pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improvement of prescribing
- Knowledge and understanding of pharmacy law and ethics and current legislation
- Understanding of current national policies, in particular those that impact on medicines management services
- Effective time management (Planning & Organising)
- High levels of analytical literacy skills
- Organised with good time management
- Ability to follow policy and procedure
Desirable
- EMIS user skills
- Experience of medicines reconciliation
- Understanding of community pharmacy systems
- Ability to develop and implement policy and procedure to sustain a quality service
- Understanding of QOF
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Evidence of continuing professional development
Person Specification
Personal Qualities
Essential
- Polite and confident
- Ability to work within a multi-disciplinary team
- Flexible and cooperative
- Displays self-confidence and self-awareness, especially in dealing with staff and patients
- High levels of integrity and loyalty
- Excellent communication skills including the ability to communicate complex information in situations where there may be barriers to understanding both to patients, their families /carers and other professionals
- Ability to work under pressure
Qualifications
Essential
- GPhC Registered Pharmacy Technician
- BTEC/NVQ level 3 or equivalent in pharmacy services
- Accredited Checking Technician
- Enrolled in or willing to be, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
Experience
Essential
- 2 year experience in a hospital, community or primary care pharmacy
Desirable
Skills
Essential
- Excellent communication skills (written and oral)
- Clear, polite telephone manner
- Excellent IT skills including Microsoft Office packages and case management systems
- Knowledge of the principles of medication optimisation
- Good pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improvement of prescribing
- Knowledge and understanding of pharmacy law and ethics and current legislation
- Understanding of current national policies, in particular those that impact on medicines management services
- Effective time management (Planning & Organising)
- High levels of analytical literacy skills
- Organised with good time management
- Ability to follow policy and procedure
Desirable
- EMIS user skills
- Experience of medicines reconciliation
- Understanding of community pharmacy systems
- Ability to develop and implement policy and procedure to sustain a quality service
- Understanding of QOF
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Evidence of continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
