Receptionist

Job summary

Job Description:

We are looking to recruit a professional and approachable GP Receptionist to join our friendly team at a busy NHS Wales practice in South Wales serving approximately 12,500 patients. As the first point of contact for patients, you will provide a high standard of customer service both face-to-face and via telephone, ensuring patients are signposted appropriately and supported with empathy and confidentiality.

Key responsibilities include booking appointments, processing prescription requests, handling patient queries, updating clinical systems accurately, and supporting the smooth day-to-day running of the practice. The successful candidate will have excellent communication skills, good IT proficiency, and the ability to work calmly and efficiently in a fast-paced primary care environment.

Main duties of the job

Job description

Talbot Green Group Practice are looking to recruit a part time receptionists to work within our friendly and organised team. We are a busy practice with 12,500 patients.

Computer literacy skills are essential, preferably with previous experience in primary care.

The successful candidates must be well organized, with excellent communication skills to deal with people in a polite and sensitive manner, and have the ability to work as part of a team.

You will be part of our front of house team who are the first contact for our patients as well as undertaking daily administration tasks and responsibilities. This is a varied, rewarding and challenging role, which will suit people who are highly motivated and can cope with a demanding environment and lots of patient contact both face to face and on the telephone. You will also be expected to work in our branch surgery in Beddau so own transport is essential.

About us

Talbot Green Group Practice's team comprises of 5 GP Partners, 8 GP's, 3 Practice Nurses, 2 HCAs and is supported by a highly effective and friendly admin and reception team. We also have a branch surgery in Beddau.