GP Receptionist

Job summary

The Oaks Medical Centre is recruiting for multiple full-time vacancies as a GP Receptionist.

As a GP Surgery Receptionist, you will be the first point of contact for our patients. You will be responsible for providing a professional, efficient, and courteous reception service, both in person and over the phone, while ensuring patient confidentiality at all times.

Main duties of the job

Reception

• Answering telephone calls and dealing with face to face enquiries.
• Politely greeting patients and visitors to the surgery.
• Scheduling appointments for patients.
• Checking patients in.
• Dealing with all requests in an efficient and courteous manner.
• Explaining the practice procedures to new patients.
• Accurately collecting information and personal details about patients.
• Updating the surgeries computer system with appointments and personal details.
• Receiving urine and blood samples and sending them off to hospital laboratories.
• Maintaining a clean reception and waiting area to show a professional image.

Other Tasks

• Keeping the reception area and waiting area, notice boards and leaflet dispensers tidy and free from obstructions and clutter
• Any other tasks allocated by managers

About us

The Oaks Medical Centre is a busy and friendly GP surgery located in Great Barr and Streetly, committed to providing exceptional care to our community. We are currently looking for a dedicated and organised receptionist to join our team and play a crucial role in ensuring the smooth running of our practice.