Eden Primary Care Network

GP Assistant

The closing date is 10 December 2025

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Job summary

A GPA will be responsible for providing high-level administrative support to Eden Primary Care Network, including sorting and actioning clinical post, coding clinical information, managing referrals and appointments, and liaising with external agencies. Supports efficient record summarisation and completion of basic forms. Work collaboratively with the PCN teams to streamline communication processes and assist with coordinating PCN-wide initiatives.

Main duties of the job

The role involves managing and prioritising clinical post for GPs, including signposting items to appropriate clinicians and handling routine correspondence such as DNA and 2WW letters. It includes extracting key information from clinical letters for coding, organising appointments, tests, referrals, and follow-ups, and completing basic non-clinical sections of forms for GP approval. The role supports referral processing, liaising with external agencies, and ensuring accurate summarisation of medical records. It also involves working closely with the PCN administrative team to maintain coordinated communication, taking minutes, circulating actions with timely follow-up, and assisting in the organisation of PCN-wide initiatives.

About us

Eden Primary Care Network (PCN) and its ten member GP Practices are working together to improve the health and well-being of the Eden population and provide high quality, integrated services across the community.

Details

Date posted

27 November 2025

Pay scheme

Other

Salary

£23,875 to £25,250 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

A4776-25-0001

Job locations

Shap Medical Practice

Eden Valley

Shap

Cumbria

Cumbria

CA103LW


Job description

Job responsibilities

Interviews will take place on 16 December at Temple Sowerby Medical Practice.

The GP Assistant (Admin) provides high-level administrative support to Eden Primary Care Network (PCN). The role focuses on managing clinical correspondence, supporting GPs with administrative tasks, and ensuring smooth coordination across the PCN.

Core Responsibilities The GPA sorts and prioritises clinical post for GP action, directing items to other clinicians when appropriate. They extract relevant information from clinical letters, coding and entering this into patient records. Routine correspondencesuch as DNA notices and 2-week-wait lettersis handled directly.

The role includes arranging patient appointments, tests, referrals, and follow-up activities, as well as processing and tracking referrals. GPAs complete basic, non-clinical sections of forms (e.g., insurance, mortgage, benefits) before GP approval. They help GPs liaise with external agencies and support the accurate summarisation of medical records.

Working collaboratively with the wider PCN admin team, GPAs ensure joined-up communication, take minutes, circulate actions, and assist with organising PCN-wide programmes.

Job description

Job responsibilities

Interviews will take place on 16 December at Temple Sowerby Medical Practice.

The GP Assistant (Admin) provides high-level administrative support to Eden Primary Care Network (PCN). The role focuses on managing clinical correspondence, supporting GPs with administrative tasks, and ensuring smooth coordination across the PCN.

Core Responsibilities The GPA sorts and prioritises clinical post for GP action, directing items to other clinicians when appropriate. They extract relevant information from clinical letters, coding and entering this into patient records. Routine correspondencesuch as DNA notices and 2-week-wait lettersis handled directly.

The role includes arranging patient appointments, tests, referrals, and follow-up activities, as well as processing and tracking referrals. GPAs complete basic, non-clinical sections of forms (e.g., insurance, mortgage, benefits) before GP approval. They help GPs liaise with external agencies and support the accurate summarisation of medical records.

Working collaboratively with the wider PCN admin team, GPAs ensure joined-up communication, take minutes, circulate actions, and assist with organising PCN-wide programmes.

Person Specification

KNOWLEDGE

Essential

  • Previous experience working in a GP practice
  • Ability to demonstrate excellent communication skills
  • Willing to work towards GPA certification and complete within a set timeframe
  • Previous experience using EMIS web

Desirable

  • Demonstrates basic factual knowledge of field of work
  • Awareness of principles of: GDPR / Data Protection Health & Safety At work Confidentiality Safeguarding

SKILLS

Essential

  • Ability to provide quality patient care
  • Excellent IT Skills
  • Good interpersonal and communication skills
  • Good organisational skills
  • Good team working skills

Qualifications

Essential

  • English & Maths GCSE (or equivalent)
  • Previous experience of working as part of a team
  • Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work.

Desirable

  • Practice receptionist/admin training

ATTITUDE

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Able to work on own initiative Able to work under pressure and remain calm
  • Flexible and adaptable
Person Specification

KNOWLEDGE

Essential

  • Previous experience working in a GP practice
  • Ability to demonstrate excellent communication skills
  • Willing to work towards GPA certification and complete within a set timeframe
  • Previous experience using EMIS web

Desirable

  • Demonstrates basic factual knowledge of field of work
  • Awareness of principles of: GDPR / Data Protection Health & Safety At work Confidentiality Safeguarding

SKILLS

Essential

  • Ability to provide quality patient care
  • Excellent IT Skills
  • Good interpersonal and communication skills
  • Good organisational skills
  • Good team working skills

Qualifications

Essential

  • English & Maths GCSE (or equivalent)
  • Previous experience of working as part of a team
  • Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work.

Desirable

  • Practice receptionist/admin training

ATTITUDE

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Able to work on own initiative Able to work under pressure and remain calm
  • Flexible and adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Eden Primary Care Network

Address

Shap Medical Practice

Eden Valley

Shap

Cumbria

Cumbria

CA103LW


Employer's website

https://www.primarycarenorthcumbria.co.uk/about-us/primary-care-networks-pcns/eden (Opens in a new tab)

Employer details

Employer name

Eden Primary Care Network

Address

Shap Medical Practice

Eden Valley

Shap

Cumbria

Cumbria

CA103LW


Employer's website

https://www.primarycarenorthcumbria.co.uk/about-us/primary-care-networks-pcns/eden (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Coordinator

Jen Park

jennifer.park4@nhs.net

Details

Date posted

27 November 2025

Pay scheme

Other

Salary

£23,875 to £25,250 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

A4776-25-0001

Job locations

Shap Medical Practice

Eden Valley

Shap

Cumbria

Cumbria

CA103LW


Supporting documents

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