Job responsibilities
Key duties and responsibilities
Assess and triage patients, including same day
triage, and as appropriate provide definitive treatment or make necessary
referrals to other members of the practice team
Advise patients on general healthcare and
promote self-management where appropriate, including signposting patients to
other community or voluntary services.
Participate in all treatment and preventative
healthcare services in the Practice as delegated and agreed by the supervising
GP(s).
Provide direct clinical care to patients using
established clinical guidelines.
Consult and refer patients to physicians,
medical specialists and other health professionals as indicated.
Interview patients, take medical histories,
perform physical examinations, analyse, diagnose and explain medical problems
during home visits.
Perform specialist health checks and reviews
Perform investigatory procedures as required
Undertake the collection of pathological
specimens including intravenous blood samples, swabs, etc.
Support the delivery of anticipatory & PCN care plans
and lead certain community services (e.g. monitoring blood pressure and
diabetes risk of elderly patients living in sheltered housing)
Communicate proactively and effectively with all
colleagues across the multi-disciplinary team, attending and contributing to
meetings as required
Maintain accurate and contemporaneous health records appropriate to the consultation,
ensuring accurate completion of all necessary documentation associated with
patient health care and registration with the practice
Work with patients in order to support
compliance with and adherence to prescribed treatments
Assess, diagnose, plan, implement and evaluate
treatment/interventions and care for patients presenting with an undifferentiated
diagnosis, and patients with complex needs
Clinically examine and assess patient needs from
a physiological and psychological perspective, and plan clinical care
accordingly
Prioritise health problems and intervene
appropriately to assist the patient in complex, urgent or emergency situations,
including initiation of effective emergency care
Diagnose and manage both acute and chronic
conditions, integrating both drug- and non-drug-based treatment methods into a
management plan
Support patients to adopt health promotion
strategies that promote healthy lifestyles, and apply principles of self-care
Help implement new PCN DES specifications,
personalised care plans, anticipatory care, cardiovascular disease finding.
Help work on practice QOF domains and some
selected chronic disease targets
Quality Requirements
Enhance own performance through continuous
professional development, keep up to date with
current evidence-based practice, and impart own knowledge and skills to
colleagues to meet the needs of the service
Recognise and work
within own competence and professional code of conduct as regulated by the HCPC
and College of Paramedics
Assess effectiveness
of care delivery through self and peer review, benchmarking and formal
evaluation
In partnership with
other clinical teams, collaborate on improving the quality of health care
responding to local and national policies and initiatives as appropriate
Administrative requirements
Produce accurate, contemporaneous and complete
records of patient consultation, consistent with legislation, policies and
procedures
Be aware of data protection (GDPR) and
confidentiality issues particularly within a PCN
Use technology and appropriate software as an
aid to management in planning, implementation and monitoring of care,
presenting and communicating information
Review and process data using accurate read
codes in order to ensure easy and accurate information retrieval for monitoring
and audit processes.
Supervision
The post holder will have access to appropriate
clinical supervision and an appropriate named individual in the PCN to provide
general advice and support on a day to day basis.
Confidentiality:
In the course of seeking treatment, patients
entrust us with, or allow us to gather, sensitive information in relation to
their health and other matters. They do
so in confidence and have the right to expect that staff will respect their
privacy and act appropriately
In the performance of the duties outlined in
this job description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and other
healthcare workers. They may also have
access to information relating to the practice as a business
organisation. All such information from any source is to be regarded as
strictly confidential
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the practice may only
be divulged to authorised persons in accordance with the practice policies and
procedures relating to confidentiality and the protection of personal and
sensitive data
Health & safety:
The post-holder will assist in promoting and
maintaining their own and others health, safety and security as defined in the
practice Health & Safety policy, the practice Health & Safety manual,
and the practice Infection Control policy and published procedures. This will
include:
Using personal security systems within the
workplace according to practice guidelines
Identifying the risks involved in work
activities and undertaking such activities in a way that manages those risks
Making effective use of training to update
knowledge and skills
Using appropriate infection control procedures,
maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards
and infection hazards immediately when recognised
Keeping own work areas and general / patient
areas generally clean, assisting in the maintenance of general standards of
cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training
(minimum annually)
Reporting potential risks identified
Demonstrate due regard for safeguarding and
promoting the welfare of children.
Equality and diversity:
The post-holder will
support the equality, diversity and rights of patients, carers and colleagues
Behaving in a manner that is welcoming to and of
the individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
Personal/Professional
development:
The post-holder will participate in any training programme
implemented by the practice as part of this employment, such training to
include:
Participation in an annual individual
performance review, including taking responsibility for maintaining a record of
own personal and/or professional development
Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others who
are undertaking similar work
Quality:
Alert other team members to issues of quality
and risk
Assess own performance and take accountability
for own actions, either directly or under supervision
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance
Effectively manage own time, workload and
resources
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies,
standards and guidelines will affect own work
Participate in audit where appropriate
