Business Support Assistant

North Kerrier East PCN

The closing date is 02 December 2024

Job summary

Are you an experienced business support administrator, are you ready for change and seeking a new challenge?

Would you like to be part of an inclusive, supportive, and innovative team, and where it is essential to enjoy daily coffee with your colleagues? Good beans provided!

If the answer is yes then jump on board and read on!

Main duties of the job

We are looking for a Business Support Assistant to work within our Primary Care Network, to provide comprehensive business and administration support, working alongside our Business Manager, Clinical Director, and wider PCN team. You wont be on your own.

We want to hear from people who have a proven track record in Financial and HR administration, office management, including property and contracts liaison, IT logistics, data input, developing procedures and setting up new services for our local population. This is a varied role, requiring a diverse skill mix and therefore you should have passion and creativity to help shape and build our exciting, new, holistic services for North Kerrier East Primary Care Network

For an informal discussion please contact Tessa Goodchild, PCN Business Manager on 07795291943.

Please complete the attached application form, as well as the online form and send via email to Tessa.goodchild@nhs.net.

About us

North Kerrier East Primary Care Network (PCN) support Veor Surgery and Leatside Health Centre, with a local population of just under 30,000. We provide primary care services to people living in the towns of Redruth and Camborne, as well as surrounding villages, working collaboratively with our local partners. We have a strong focus on health promotion and personalised care, supporting people to make informed decisions about their health and wellbeing. We are a dynamic, friendly and supportive PCN with experienced dedicated clinical and non-clinical teams.

Date posted

21 November 2024

Pay scheme

Other

Salary

Depending on experience up to £29,970

Contract

Permanent

Working pattern

Part-time

Reference number

A4753-24-0004

Job locations

C/O Leatside Health Centre

Forth Noweth, Chapel Street

Redruth

Cornwall

TR15 1AU


Job description

Job responsibilities

The PCN Business Support Assistant is an integral part of supporting the development of and operational management of the PCN.

Primary duties and areas of responsibility:

Support the PCN Business Manager with HR and Financial administration;

    • Processing and paying invoices;
    • Online banking reconciliations;
    • HR administration.

Line management of the Care Coordination team.

Support the PCN Business Manager with the development of policies and procedures, for the PCN workforce teams in collaboration with practices.

Support the PCN Business Manager with the overview of contracts, SLAs and MOUs ensuring compliance with DPA and Governance.

Support the PCN Business Manager to set up systems to be compliant with legislation.

Support the PCN Business Manager with new service developments working in partnership with practices.

Support the PCN Business Manager with the day to day running of the PCN and associated infrastructure eg IT/Phones/Estates/team support/minuting meetings.

Deputise in periods of absence.

Job description

Job responsibilities

The PCN Business Support Assistant is an integral part of supporting the development of and operational management of the PCN.

Primary duties and areas of responsibility:

Support the PCN Business Manager with HR and Financial administration;

    • Processing and paying invoices;
    • Online banking reconciliations;
    • HR administration.

Line management of the Care Coordination team.

Support the PCN Business Manager with the development of policies and procedures, for the PCN workforce teams in collaboration with practices.

Support the PCN Business Manager with the overview of contracts, SLAs and MOUs ensuring compliance with DPA and Governance.

Support the PCN Business Manager to set up systems to be compliant with legislation.

Support the PCN Business Manager with new service developments working in partnership with practices.

Support the PCN Business Manager with the day to day running of the PCN and associated infrastructure eg IT/Phones/Estates/team support/minuting meetings.

Deputise in periods of absence.

Person Specification

Qualifications

Essential

  • Business/Finance/HR Administration/Supervisory qualification minimum Level 3 or above or significant proven experience.
  • Significant proven experience IT and Microsoft Office experience over 3 years.

Desirable

  • Higher level qualification
  • Qualifications in IT
  • Project Management
  • Change Management

Experience

Essential

  • Proven line management experience;
  • Proven experience of HR administration;
  • Proven experience of Financial Administration;
  • Proven experience of working with a variety of stakeholders;
  • Significant proven experience of planning and organisational skills;
  • Proven experience of prioritising and managing own workload and adhering to deadlines;
  • Demonstration of collation of data;
  • Demonstration of excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience;
  • A proven track record of using a variety of computer system, with computer literacy with an ability to use Microsoft office packages and IT systems.
  • Driving license and access to transport.
Person Specification

Qualifications

Essential

  • Business/Finance/HR Administration/Supervisory qualification minimum Level 3 or above or significant proven experience.
  • Significant proven experience IT and Microsoft Office experience over 3 years.

Desirable

  • Higher level qualification
  • Qualifications in IT
  • Project Management
  • Change Management

Experience

Essential

  • Proven line management experience;
  • Proven experience of HR administration;
  • Proven experience of Financial Administration;
  • Proven experience of working with a variety of stakeholders;
  • Significant proven experience of planning and organisational skills;
  • Proven experience of prioritising and managing own workload and adhering to deadlines;
  • Demonstration of collation of data;
  • Demonstration of excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience;
  • A proven track record of using a variety of computer system, with computer literacy with an ability to use Microsoft office packages and IT systems.
  • Driving license and access to transport.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Kerrier East PCN

Address

C/O Leatside Health Centre

Forth Noweth, Chapel Street

Redruth

Cornwall

TR15 1AU

Employer details

Employer name

North Kerrier East PCN

Address

C/O Leatside Health Centre

Forth Noweth, Chapel Street

Redruth

Cornwall

TR15 1AU

For questions about the job, contact:

NKE Primary Care Network Business Manager

Tessa Goodchild

tessa.goodchild@nhs.net

07795291943

Date posted

21 November 2024

Pay scheme

Other

Salary

Depending on experience up to £29,970

Contract

Permanent

Working pattern

Part-time

Reference number

A4753-24-0004

Job locations

C/O Leatside Health Centre

Forth Noweth, Chapel Street

Redruth

Cornwall

TR15 1AU


Supporting documents

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