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The Symons Medical Centre

Workflow / Administrator

The closing date is 24 November 2025

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Job summary

We are seeking an enthusiastic individual with a passion for administration and an eye for detail to join our friendly practice team in Maidenhead.

Main duties of the job

The position would primarily be workflow based; reading, coding, disseminating and filing letters coming into the practice electronically and through the post. However other responsibilities include GP tasks, patient feedback, screening notifications and responding to emails.

EMIS and Docman 10 are the clinical systems in place. Experience of these systems would be advantageous.

Hours

  • Monday to Friday - 9.00 am - 1.00pm

About us

  • Friendly town centre based GP surgery.
  • Just over 12,000 patients
  • 3 GP partners, 3 salaried GP's, 2 practice nurses, 1 HCA.

Details

Date posted

06 November 2025

Pay scheme

Other

Salary

£12,698.40 a year

Contract

Permanent

Working pattern

Part-time

Reference number

A4719-NOV25

Job locations

The Symons Medical Centre

25 All Saints Avenue

Maidenhead

Berkshire

SL6 6EL


Job description

Job responsibilities

Job Purpose

As part of the workflow administration team in the practice, your role of workflow administrator will be to process clinical correspondence safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols.

To include

  • Workflow of practice correspondence (both paper and electronic) and attaching to patient records.
  • Recording diagnoses, procedures and investigations.
  • Identifying urgency and carrying out actions or forwarding to appropriate teams.
  • Identifying complex or higher risk areas that require input or knowledge from the clinical team.
  • Working to agreed practice protocols.
  • Answering queries from other members of staff.

Respond to online access requests and queries

Complete other admin tasks as required

Job description

Job responsibilities

Job Purpose

As part of the workflow administration team in the practice, your role of workflow administrator will be to process clinical correspondence safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols.

To include

  • Workflow of practice correspondence (both paper and electronic) and attaching to patient records.
  • Recording diagnoses, procedures and investigations.
  • Identifying urgency and carrying out actions or forwarding to appropriate teams.
  • Identifying complex or higher risk areas that require input or knowledge from the clinical team.
  • Working to agreed practice protocols.
  • Answering queries from other members of staff.

Respond to online access requests and queries

Complete other admin tasks as required

Person Specification

Qualifications

Essential

  • Good standard of education with at least 5 GCSEs (or equivalent)

Desirable

  • Experience with EMIS and Docman preferred.
Person Specification

Qualifications

Essential

  • Good standard of education with at least 5 GCSEs (or equivalent)

Desirable

  • Experience with EMIS and Docman preferred.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Symons Medical Centre

Address

The Symons Medical Centre

25 All Saints Avenue

Maidenhead

Berkshire

SL6 6EL


Employer's website

https://www.thesymonsmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Symons Medical Centre

Address

The Symons Medical Centre

25 All Saints Avenue

Maidenhead

Berkshire

SL6 6EL


Employer's website

https://www.thesymonsmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Paula Jones

01628626131

Details

Date posted

06 November 2025

Pay scheme

Other

Salary

£12,698.40 a year

Contract

Permanent

Working pattern

Part-time

Reference number

A4719-NOV25

Job locations

The Symons Medical Centre

25 All Saints Avenue

Maidenhead

Berkshire

SL6 6EL


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