Job summary
BEC PCN are seeking an
enthusiastic, highly motivated and experienced HR Manager to work in the
PCN Management office located at Shelley Manor Medical Centre, Bournemouth BH5
1LX, but working
across the PCN sites.
The HR Manager will be
overseeing
department functions and managing
employees. To be well-versed in each of the human resources disciplines compensation and benefits, training
and development, employee relations, and recruitment and selection.
This is a permanent, part time
contract working between 15-10 hours per week, working pattern to be agreed.
Flexibility is required to attend
monthly meetings on Wednesdays that start at 8am and attend Board meetings.
Hours can be flexed on these weeks.
Salary: £30,000 - £35,000 FTE, depending on experience.
This role will require a Standard DBS
Clearance. Should you have this certificate as part of the DBS subscription
service, we would be happy to accept this providing the original is shown.
Otherwise, you will be expected to complete a new application.
Main duties of the job
The HR Manager will be accountable for-
Bright HR (HR Management system) - ongoing
responsibility for PCN employees annual leave allocations and ensuring other
information is up to date
Successful and accurate completion of the PCN
payroll each month.
Responsibility for PCN Ltd Company employee
changes in T&Cs, pension issues, HR files, employment contracts, Employee
Handbook and HR policies and procedures
Act as link for Apprenticeship programme as
required.
Completion of monthly NWRS submission for
the PCN.
Training including the monitoring of Nurse
Training budget, submission if required.
Lead for PCN training (including online),
including organising training as necessary
Lead for PCN staff wellbeing.
Main purpose-
The HR Manager will have extensive generalist
experience but will be able to focus attention on recruitment, employee
relations, coaching senior managers, reviewing and changing policies and
processes.
Advise managers appropriately
and within the law in respect of all employment issues thus ensuring the
organisations legal compliance and the application of good practice.
Keep legislative knowledge up to date and assess impact on organisation
making recommendations for implementation.
About us
Bournemouth East
Collaborative Primary Care Network (PCN), situated on the stunning Dorset South
Coast, comprises four like-minded practices working together in East
Bournemouth, with a strong reputation on quality improvement and investing in
its employees. The PCN serves a population of approximately 53,000 patients
with a diverse demographic.
Practices part of the PCN
Shelley Manor Medical Centre and Holdenhurst Road, Littledown Surgery, Beaufort Road Surgery, Southbourne Surgery.
We are lucky that all our practices are located
close to the sea and open green spaces, with excellent transport links,
schools, places of interest for the whole family and an abundance of
restaurants and bars.
Our Network teams include:
Enhanced Care Visiting
team for frail housebound patients and those in care homes. The team includes
visiting GPs, ANPs, Paramedic, Frailty Nurses, Care Coordinators, Clinical Pharmacist.
BEC Urgent Care
Treatment Centre working out of the Treatment Centre at Shelley Manor Medical
Centre supported by GPs, ANPs, Respiratory Nurse and HCAs.
First Contact
Physiotherapy Practitioner service.
Digital Lead, Digital
Care Coordinator, Digital Champions.
Pharmacy team
comprising of Clinical Pharmacists, Pharmacy Technicians and Care Co-ordinator.
Mental Health
practitioners.
Health & Wellbeing
Coaches and Social Prescribers within Help & Care team.
Job description
Job responsibilities
The HR Manager will have extensive generalist
experience but will be able to focus attention on recruitment, employee
relations, coaching senior managers, reviewing and changing policies and
processes.
Advise managers appropriately
and within the law in respect of all employment issues thus ensuring the
organisations legal compliance and the application of good practice.
Keep legislative knowledge up to date and
assess impact on organisation making recommendations for implementation.
Duties and responsibilities (this
list is not exhaustive):
To help deliver the PCN strategy, working closely with the
Network Director, the Clinical leadership, Board of Directors and Partners, to
ensure HR supports the strategic direction for BEC PCN.
To be comfortable belonging to an
organisation which is evolving quickly. It is essential that the role holder is
able to work at pace with ever changing priorities, who not only has
flexibility of thinking but is agile between all HR disciplines.
To ensure Employee Handbook and Contracts of Employment are kept up to date
and regularly reviewed in light of legislative changes.
Support the management team across the business as the lead HR.
Ensure
that a full and comprehensive induction is provided for all staff joining the
organisation.
Ensure
appropriately skilled staff are recruited to BEC and CQC requirements, and that
recruitment, appraisal and disciplinary procedures are adhered to in line with
the Equal Opportunities Policy.
Ensure
onboarding to include employment references and DBS are completed in timely
manner.
Ensure
timely completion of staff appraisals before end of probation period and
annually thereafter.
Assist
Senior Managers with reviewing appraisals and ensure any actions are monitored
and followed up.
Ensure employee relations are managed
effectively throughout the organisation and all employees are dealt with fairly
and consistently.
Provide appropriate professional advice to managers
and staff when needed.
Oversee and ensure compliance with all HR
processes and systems. This includes recruitment and vetting, contracts and
offers, induction and on-boarding, employee relations and exits. Ensuring best
practice and continuous improvement at all times in these areas.
Lead on the management of effective
procedures for dealing with discipline and grievance matters.
Ensure the company complies with GDPR in
matters relating to employee records
Assist in implementing policies and
procedures that will minimise periods of absence other than annual leave.
To lead investigations with grievance,
disciplinary and sickness issues when requested.
Assist Senior Managers with monitoring
absence trends and support managers in dealing with individual cases.
Promote development at
all levels, with the result that all employees are truly motivated and feel
valued through the PCN Wellbeing program.
Able to work autonomously and
as part of a team.
Job description
Job responsibilities
The HR Manager will have extensive generalist
experience but will be able to focus attention on recruitment, employee
relations, coaching senior managers, reviewing and changing policies and
processes.
Advise managers appropriately
and within the law in respect of all employment issues thus ensuring the
organisations legal compliance and the application of good practice.
Keep legislative knowledge up to date and
assess impact on organisation making recommendations for implementation.
Duties and responsibilities (this
list is not exhaustive):
To help deliver the PCN strategy, working closely with the
Network Director, the Clinical leadership, Board of Directors and Partners, to
ensure HR supports the strategic direction for BEC PCN.
To be comfortable belonging to an
organisation which is evolving quickly. It is essential that the role holder is
able to work at pace with ever changing priorities, who not only has
flexibility of thinking but is agile between all HR disciplines.
To ensure Employee Handbook and Contracts of Employment are kept up to date
and regularly reviewed in light of legislative changes.
Support the management team across the business as the lead HR.
Ensure
that a full and comprehensive induction is provided for all staff joining the
organisation.
Ensure
appropriately skilled staff are recruited to BEC and CQC requirements, and that
recruitment, appraisal and disciplinary procedures are adhered to in line with
the Equal Opportunities Policy.
Ensure
onboarding to include employment references and DBS are completed in timely
manner.
Ensure
timely completion of staff appraisals before end of probation period and
annually thereafter.
Assist
Senior Managers with reviewing appraisals and ensure any actions are monitored
and followed up.
Ensure employee relations are managed
effectively throughout the organisation and all employees are dealt with fairly
and consistently.
Provide appropriate professional advice to managers
and staff when needed.
Oversee and ensure compliance with all HR
processes and systems. This includes recruitment and vetting, contracts and
offers, induction and on-boarding, employee relations and exits. Ensuring best
practice and continuous improvement at all times in these areas.
Lead on the management of effective
procedures for dealing with discipline and grievance matters.
Ensure the company complies with GDPR in
matters relating to employee records
Assist in implementing policies and
procedures that will minimise periods of absence other than annual leave.
To lead investigations with grievance,
disciplinary and sickness issues when requested.
Assist Senior Managers with monitoring
absence trends and support managers in dealing with individual cases.
Promote development at
all levels, with the result that all employees are truly motivated and feel
valued through the PCN Wellbeing program.
Able to work autonomously and
as part of a team.
Person Specification
Experience
Essential
- Proven experience in an HR role or a role with HR elements with strong understanding of HR best practices
- Ability to manage multiple tasks efficiently while maintaining attention to detail
- Has knowledge and experience of HR administration
- Experience of producing policies and procedures in line with current employment legislation
- Experience of dealing with difficult and sensitive situations in a diplomatic and professional manner
- Professional approach, credible, and comfortable in dealing with all levels of management
- Empathic communicator, able to see things from the other person's point of view
- Ability to solve problems and use initiative
- Have tact, diplomacy and a sense of humour!
- Able to work autonomously and as part of a team
- Self-driven, results-oriented with a positive outlook and a clear focus on high quality
- Able to get on with others and be a team-player
- Ability to present HR reports to senior management in meetings
- Able to demonstrate enthusiasm and professionalism
- Be able to demonstrate commitment to equal opportunities and diversity
Desirable
- Has knowledge and experience of Bright HR
- Has knowledge and experience of Teamnet
- Has payroll experience
Qualifications
Essential
- Educated to high standard of GCSE in Maths, English language and to at least Level 5 CIPD
- Strong communication in English, both written and spoken
- Strong IT skills in MS Word, Excel and Outlook
Desirable
- Member of CIPD (Chartered Institute of Personnel and Development) at Associate level or higher
- Has knowledge and experience of Bright HR
- Has knowledge and experience of Teamnet
- Has payroll experience
Communication and Relationship skills
Essential
- Establishes and maintains excellent communication, with colleagues at all times.
- Demonstrates an ability to work autonomously across the PCN localities, when required and is aware of professional boundaries, roles, and responsibilities.
- Empathic communicator, able to see things from the other person's point of view.
- Have tact, diplomacy and a sense of humour!
- Able to get on with others and be a team-player.
- Ability to present HR issues to senior management in meetings.
- Exhibits standards of personal and professional conduct, always.
- Understands the needs for maintaining confidentiality and handling sensitive information.
- To ensure up to date written and electronic records are maintained in accordance with professionals standards, GDPR and are used for the purpose intended.
- Participate in PCN and team meetings as and when appropriate.
- Will have experience working as part of a team and will have the ability to liaise with colleagues at all levels.
- Must have a friendly disposition, flexible approach and be adaptable to change.
- Be able to adapt and work in a fast-paced environment, therefore it is essential to be a fast learner, confident and competent using IT software.
- Effective written and verbal communication and presentation skills.
- Professional approach, credible, and comfortable in dealing with all levels of management.
- Promote a supportive team environment and provide clear direction and guidance to direct reports including setting objectives, providing constructive feedback, coaching, professional development and training.
Person Specification
Experience
Essential
- Proven experience in an HR role or a role with HR elements with strong understanding of HR best practices
- Ability to manage multiple tasks efficiently while maintaining attention to detail
- Has knowledge and experience of HR administration
- Experience of producing policies and procedures in line with current employment legislation
- Experience of dealing with difficult and sensitive situations in a diplomatic and professional manner
- Professional approach, credible, and comfortable in dealing with all levels of management
- Empathic communicator, able to see things from the other person's point of view
- Ability to solve problems and use initiative
- Have tact, diplomacy and a sense of humour!
- Able to work autonomously and as part of a team
- Self-driven, results-oriented with a positive outlook and a clear focus on high quality
- Able to get on with others and be a team-player
- Ability to present HR reports to senior management in meetings
- Able to demonstrate enthusiasm and professionalism
- Be able to demonstrate commitment to equal opportunities and diversity
Desirable
- Has knowledge and experience of Bright HR
- Has knowledge and experience of Teamnet
- Has payroll experience
Qualifications
Essential
- Educated to high standard of GCSE in Maths, English language and to at least Level 5 CIPD
- Strong communication in English, both written and spoken
- Strong IT skills in MS Word, Excel and Outlook
Desirable
- Member of CIPD (Chartered Institute of Personnel and Development) at Associate level or higher
- Has knowledge and experience of Bright HR
- Has knowledge and experience of Teamnet
- Has payroll experience
Communication and Relationship skills
Essential
- Establishes and maintains excellent communication, with colleagues at all times.
- Demonstrates an ability to work autonomously across the PCN localities, when required and is aware of professional boundaries, roles, and responsibilities.
- Empathic communicator, able to see things from the other person's point of view.
- Have tact, diplomacy and a sense of humour!
- Able to get on with others and be a team-player.
- Ability to present HR issues to senior management in meetings.
- Exhibits standards of personal and professional conduct, always.
- Understands the needs for maintaining confidentiality and handling sensitive information.
- To ensure up to date written and electronic records are maintained in accordance with professionals standards, GDPR and are used for the purpose intended.
- Participate in PCN and team meetings as and when appropriate.
- Will have experience working as part of a team and will have the ability to liaise with colleagues at all levels.
- Must have a friendly disposition, flexible approach and be adaptable to change.
- Be able to adapt and work in a fast-paced environment, therefore it is essential to be a fast learner, confident and competent using IT software.
- Effective written and verbal communication and presentation skills.
- Professional approach, credible, and comfortable in dealing with all levels of management.
- Promote a supportive team environment and provide clear direction and guidance to direct reports including setting objectives, providing constructive feedback, coaching, professional development and training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
