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Princes Park Medical Centre

Practice Administrator

The closing date is 16 April 2026

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Job summary

MPA Group Practices are looking for enthusiastic Receptionists/Practice Administrators with excellent interpersonal, customer service and organisational skills to work across the Group Practice based at Princes Park Medical Centre. The Group Practice covers five sites across Medway and Swale with a 30,600 patient list size.

Main duties of the job

Please see the attached Job Description

Applicants will be required to work on a busy reception desk, dealing with patients both over the telephone and face to face, while providing a friendly and professional service. The role also involves working in the back office, carrying out a range of clinical administration tasks to support the wider practice team and ensuring the smooth running of daily operations.

Previous reception, administration and/or customer service experience is desirable, along with strong communication skills, the ability to work in a fast paced environment, and good organisation skills.

About us

MPA Ltd is a GP Federation delivering multiple clinical services across Medway and Swale; this includes Primary Care Services at Castle and Maidstone Road Surgery and MPA Group Practices, Home Visiting Service and supporting PCNs with the delivery of Enhanced Access Hours.

Details

Date posted

09 April 2026

Pay scheme

Other

Salary

£12.75 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A4688-26-0002

Job locations

Princes Park Medical Centre

Dove Close

Chatham

Kent

ME5 7TD


Job description

Job responsibilities

Please see the attached Job Description.

Duties may be varied from time to time under the direction of the practice manager, dependent on current and evolving practice workload and staffing levels.

Job description

Job responsibilities

Please see the attached Job Description.

Duties may be varied from time to time under the direction of the practice manager, dependent on current and evolving practice workload and staffing levels.

Person Specification

Skills

Essential

  • Experience using Office (word and excel)

Experience

Essential

  • Previous experience in an office or administrative setting

Desirable

  • Experience using clinical systems such as Emis clinical system, Anima and iPlato

Qualifications

Essential

  • Educated to GCSE level or equivalent

Skills

Essential

  • Professional telephone manner and the ability to handle a high volume of calls efficiently

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of working in Primary Care

Experience

Desirable

  • Experience working in a Healthcare Setting

Qualifications

Desirable

  • Qualification in Customer Care

Skills

Essential

  • Experience in using Microsoft Outlook
Person Specification

Skills

Essential

  • Experience using Office (word and excel)

Experience

Essential

  • Previous experience in an office or administrative setting

Desirable

  • Experience using clinical systems such as Emis clinical system, Anima and iPlato

Qualifications

Essential

  • Educated to GCSE level or equivalent

Skills

Essential

  • Professional telephone manner and the ability to handle a high volume of calls efficiently

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of working in Primary Care

Experience

Desirable

  • Experience working in a Healthcare Setting

Qualifications

Desirable

  • Qualification in Customer Care

Skills

Essential

  • Experience in using Microsoft Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Princes Park Medical Centre

Address

Princes Park Medical Centre

Dove Close

Chatham

Kent

ME5 7TD


Employer's website

https://www.princesparkmedicalcentre.nhs.uk (Opens in a new tab)

Employer details

Employer name

Princes Park Medical Centre

Address

Princes Park Medical Centre

Dove Close

Chatham

Kent

ME5 7TD


Employer's website

https://www.princesparkmedicalcentre.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Department

mpa.hr@nhs.net

Details

Date posted

09 April 2026

Pay scheme

Other

Salary

£12.75 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A4688-26-0002

Job locations

Princes Park Medical Centre

Dove Close

Chatham

Kent

ME5 7TD


Supporting documents

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