Medical Secretary

Job description

Job responsibilities

Job Overview

We are currently recruiting a part-time Medical Secretary to provide accurate punctual and efficient medical secretarial and administration to support Partners GPs and registrars at our busy GP Practice in Ystrad Mynach. This is a permanent role.

Main duties of the job

Provide a high quality secretarial and administration service to the Practice and Patients.

Efficient fast and accurate processing and prioritising of referral letters from both NHS eReferrals and the private sector using a digital dictation system.

Effectively operate the ereferrals computer system.

To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communication

Liaise with professionals staff patients and other organisations to assist with the resolution and administration of queries.

Franking post and taking to the Post Office daily.

To ensure adherence to Practice policies and procedures including quality and diversity information governance H&S and confidentiality.

To provide cover for members of the secretarial team during periods of sickness and annual leave.

Any other duties as required.

Person Specification

Essentials

Previous Secretarial experience using a digital dictation system.

Excellent touch typing skills.

High standards of numeracy and literacy.

Strong IT skills.

Good communication skills

Attention to detail with a high level of accuracy.

Working under pressure within a busy working environment.

The ability to work on your own initiative and as part of a team.

To undertake training as required.

Desirable

Medical Secretary experience.

Knowledge or experience of medical terminology.

Knowledge of the VISION and or EMIS system

Confidentiality

Patients entrust us with sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description the post holder may have access to confidential information relating to patients and their carers practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients carers colleagues other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post holder will assist in promoting and maintaining their own and others health safety and security as defined in the practice Employee Safety Handbook and published procedures. This will include

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general areas generally clean assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post holder will support the equality diversity and rights of patients carers and colleagues to include

Acting in a way that recognizes the importance of peoples rights interpreting them in a way that is consistent with practice procedures and policies and current legislation

Respecting the privacy dignity needs and beliefs of patients carers and colleagues

Behaving in a manner which is welcoming to and of the individual is non judgmental and respects their circumstances feelings priorities and rights.

Personal and Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment such training to include

Participation in an annual individual performance review including taking responsibility for maintaining a record of own personal and professional development

Taking responsibility for own development learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post holder will strive to maintain quality within the practice and will

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time workload and resources

Person Specification

Experience

Essential

• Person Specification
• Essentials
• Previous Secretarial experience using a digital dictation system.
• Excellent touch-typing skills.
• High standards of numeracy and literacy.
• Strong IT skills.
• Good Communication skills
• Attention to detail with a high level of accuracy.
• Working under pressure within a busy working environment.
• The ability to work on your own initiative and as part of a team.
• To undertake training as required.

Desirable

• Medical Secretary experience.
• Knowledge/experience of medical terminology.
• Knowledge of the VISION/EMIS system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oakfield Street Surgery

Address

Oakfield Street

Ystrad Mynach

Hengoed

Caerphilly

CF82 7WX

Employer's website

https://oakfieldstreetsurgery.co.uk (Opens in a new tab)