Job summary
We are seeking an experienced and dynamic Practice Manager to join our team and lead the operational management of the practice. The Practice Manager will be responsible for the overall management of the practice, ensuring the delivery of efficient and effective services to patients. The role involves overseeing the day to day operations, managing staff, and ensuring compliance with relevant regulations and standards
Main duties of the job
Operational Management:
- Oversee the daily operations of the practice, ensuring smooth and efficient service delivery
- Implement and maintain practice policies and procedures
- Manage the practice's administrative and clinical systems
Staff Management
- Lead, manage and support the practice team, including recruitment, training and performance management
- Foster a positive and collaborative working environment
Financial Knowledge
- Awareness of the practice's finances, including budgeting, forecasting and financial reporting
- Ensure efficient use of resources and cost effective service delivery
Compliance and Quality
- Ensure the practice complies with all relevant regulations, including CQC standards
- Implement and monitor quality improvement initiatives
Patient Services
- Ensure high standards of patient care and customer service
- Handle patient complaints and feedback effectively
Strategic Planning
- Contribute to the development and implementation of the practice's strategic plans
- Identify opportunities for service development and improvement
About us
Pennine Medical Centre is a well established and highly regarded GP practice dedicated to providing high quality healthcare services to our local community.
Benefits of this role:
- Competitive Salary
- Hours negotiable/to be discussed
- NHS Pension Scheme
- Opportunities for professional development and training
- Supportive and friendly working environment
- Well supported team, including a Financial/General Manager, Reception Manager, Administrator, well established Reception Team, supportive GP Partners
Job description
Job responsibilities
Operational Management:
- Oversee the daily operations of the practice, ensuring smooth and efficient service delivery
- Implement and maintain practice policies and procedures
- Manage the practice's administrative and clinical systems
Staff Management
- Lead, manage and support the practice team, including recruitment, training and performance management
- Foster a positive and collaborative working environment
Financial Knowledge
- Awareness of the practice's finances, including budgeting, forecasting and financial reporting
- Ensure efficient use of resources and cost effective service delivery
Compliance and Quality
- Ensure the practice complies with all relevant regulations, including CQC standards
- Implement and monitor quality improvement initiatives
Patient Services
- Ensure high standards of patient care and customer service
- Handle patient complaints and feedback effectively
Strategic Planning
- Contribute to the development and implementation of the practice's strategic plans
- Identify opportunities for service development and improvement
Change
Job description
Job responsibilities
Operational Management:
- Oversee the daily operations of the practice, ensuring smooth and efficient service delivery
- Implement and maintain practice policies and procedures
- Manage the practice's administrative and clinical systems
Staff Management
- Lead, manage and support the practice team, including recruitment, training and performance management
- Foster a positive and collaborative working environment
Financial Knowledge
- Awareness of the practice's finances, including budgeting, forecasting and financial reporting
- Ensure efficient use of resources and cost effective service delivery
Compliance and Quality
- Ensure the practice complies with all relevant regulations, including CQC standards
- Implement and monitor quality improvement initiatives
Patient Services
- Ensure high standards of patient care and customer service
- Handle patient complaints and feedback effectively
Strategic Planning
- Contribute to the development and implementation of the practice's strategic plans
- Identify opportunities for service development and improvement
Change
Person Specification
Experience
Essential
- Strong leadership and people management skills
- Excellent organisational and problem solving abilities
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage multiple priorities
Desirable
- Proven experience in a management role within a healthcare setting,
- preferably in General Practice
- Financial acumen and experience in managing budgets
- Knowledge of CQC regulations and standards
Person Specification
Experience
Essential
- Strong leadership and people management skills
- Excellent organisational and problem solving abilities
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage multiple priorities
Desirable
- Proven experience in a management role within a healthcare setting,
- preferably in General Practice
- Financial acumen and experience in managing budgets
- Knowledge of CQC regulations and standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
