Job responsibilities
Medication Review and Optimisation
- Respond to pharmacy queries, including clarifying doses and/or products and providing appropriate alternatives when availability issues arise.
- Discuss medication issues with patients as needed, including adverse effects, interactions, and queries related to over-the-counter remedies.
- Conduct medication reviews and review repeat medications for new patients registering with the practice, suggesting GP medication reviews where appropriate.
- Face-to-face/video consultations with patients will include discussing medication issues as needed and conducting medication reviews.
Medicines Reconciliation
- Review secondary care requests for new medications (as communicated by discharge summaries, outpatient letters, etc.), raising queries with relevant GPs and addressing any inappropriate prescribing requests.
- Discussed medication changes post discharge with patients, if necessary.
- Action requests from secondary care to start/stop medication.
- Contact patients regarding missed INR appointments.
Unplanned Admission Prevention
- Collaborate with the practice team to identify patients at risk of unplanned admissions.
Medicines Information / Education
- Monitor and inform colleagues about ongoing prescribing issues, including new guidelines, products requested by secondary care, and any manufacturing or supply problems.
- Advise on cost-effective prescribing and budget issues.
Prescribing Systems and Policies
- Assist in identifying patients in need of medication review and developing systems to meet these needs.
- Work with GPs and practice teams to implement safe and efficient prescribing policies.
Medicines Safety
- Identify national and local policies and guidance that impact patient safety regarding medicines, including alerts, product withdrawals, and emerging clinical evidence.
Liaison with Community and Hospital Pharmacies
- Support the integration of CAM Medical Primary Care Network with community and hospital pharmacies, managing patients at risk of medication-related issues upon discharge.
Administrative Duties across Three Practices
- Coordinate pharmacy services across three practices, ensuring effective communication among teams.
- Maintain accurate records of medication reviews, consultations, and patient interactions, ensuring compliance with practice policies and procedures.
- Attending training sessions and meetings for pharmacy and PCN staff across all practices.
- Support the implementation of administrative processes that enhance the efficiency of pharmacy services.
Equality and Diversity
- Support the equality, diversity, and rights of patients, carers, and colleagues by respecting their privacy, dignity, needs, and beliefs, while behaving in a welcoming and non-judgmental manner.
Personal / Professional Development
- Participate in training programs implemented by the Practice, including undertaking the Clinical Pharmacist CPPE course and working towards independent prescribing status.
- Engage in annual performance reviews, maintaining a record of professional growth.
- Establish links with a wider professional network to enhance learning.
Quality
- Strive to maintain quality within the Practice by alerting team members to quality and risk issues.
- Manage time, workload, and resources effectively.
Communication
- Recognise the importance of effective communication and strive to communicate clearly with team members, patients, and carers, addressing their needs for alternative methods of communication as required.
Contribution to the Implementation of Services
- Apply practice policies, standards, and guidelines, discussing their impact on work with other team members.
Confidentiality
- Access to confidential information regarding patients, their carers, and CAM Medical Primary Care Network staff is to be handled strictly according to practice policies and procedures on confidentiality and the protection of personal data.