Practice Administrator

Job description

Job responsibilities

Main responsibilities:

To work in the administrative team line managed by the Administration Manager and also provide administrative support as required to the Partners and Practice Business Manager.

To provide support to the Partners in correctly identifying and targeting patients for assessment and treatment.

To troubleshoot minor IT problems and identify solutions where possible. Where appropriate report IT faults to the appropriate suppliers helpdesk and monitor response ensuring swift resolution.

Allocating the results twice daily.

Registering new patients, adding relevant coding, recording the new patient Health Check information and scanning the document to the notes.

Temporary registrations - ensuring properly entered on EMIS. Logging when first seen, checking registration status and printing out patient journal to send to the appropriate GP surgery after 3 months.

Open Exeter- Adding patients Organ Donation preference if stated on Registration Form (if opting out or specific requirements).

GP to GP- filing patients notes when they come down the link.

Childhood immunisations - running searches and ensuring the procedures are followed.

QOF (Quality Outcomes Framework)

IIF (Investment and Impact Fund)

Vaccination campaigns

Discharge summaries and clinical letters (including some scan reports) from outside agencies - importing from NHS.net into Docman, coding and send to partners

Out of hours reports, some x-rays/ultrasound and MRI/CT scans come in via EMIS and are allocated to the partners. Return if not our patient

Death administration

Patient information requests (SARs (Subject Access Requests) and TSARs (Targeted Subject Access Requests)) as per GDPR

Smartcards unlocking

Answering phone queries

Ad-Hoc tasks

raising invoices,

scanning,

registration deductions,

maternity/medical exemption forms,

DS1500 forms,

etc.

Person Specification

Experience

Essential

• Desirable but not essential experience of working in a healthcare environment.
• Desirable1+ years GP surgery experience
• Essential 2+ years administrative experience
• Comfortable speaking on the telephone
• Able to work individually and part of a team

Qualifications

Essential

• GCSE grade A to C in English and Maths

Employer details

Employer name

Borough Green Medical Practice

Address

Borough Green Medical Practice

Quarry Hill Road

Borough Green

Sevenoaks

Kent

TN15 8RQ

Employer's website

https://www.boroughgreenmedicalpractice.co.uk/ (Opens in a new tab)