Gordon House Surgery

Healthcare Assistant (HCA)

The closing date is 03 August 2025

Job summary

We are a large, well established GP training practice with a reputation for excellence in primary care and we are looking for an experienced Healthcare Assistant to join our stable, friendly and supportive nursing team (1 ANP, 2 nurses and 2 HCAs)

We are offering:

- A full time position with a competitive salary

- Real opportunities for professional development and career progression (we host nursing students and our current HCA has just qualified as a Nursing Associate creating this vacancy).

- A warm inclusive culture where your contributions are truly valued.

Main duties of the job

We are looking for:

- Ideally previous experience as a HCA in a GP or hospital setting

- A compassionate, proactive approach to patient care

- A team player who thrives in a collaborative environment

Main duties of the job

Clinical

Basic health checks (height, weight, BP, phlebotomy)

ECGs

Urinalysis

Peak Flow Rates

Diabetic foot checks

NHS health checks

Vaccinations (under PSD)

INR monitoring

Simple wound care

Non clinical

Ensuring all medical equipment is regularly checked and that clinical rooms are well stocked and medical waste is disposed of correctly

General stock taking and ordering

About us

We are a very friendly, forward thinking supportive training practice with more than 15,400 patients. We have 7 GP partners, 4 salaried GPs, a nursing team of 6 and non clinical team of 15.

If you are ready to make a difference and grow your career in a practice that feels like home we would love to hear from you!

Details

Date posted

11 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4586-25-HCA

Job locations

78 Mattock Lane

Ealing

London

W13 9NZ


Job description

Job responsibilities

The HCA is responsible in the first instance to the practice nurses and thereafter to the lead practice nurse and then the partners.

The purpose of the job is to support the nurse and GP teams by undertaking patient care tasks, clinical support tasks, infection control tasks, restocking and stock rotation.

The HCA will perform tasks prescribed and delegated by the clinical team, working to agreed protocols and agreed competencies.

Duties and responsibilities

NHS health checks

Phlebotomy

Urinalysis

BP monitoring

ECG

Lifestyle advice

Simple wounds

Injections under PSDs

Maintaining a safe clinical environment

The HCA will be aware of and comply with the practice's Health and Safety policy. This will include

Minimising risk to self and others in the workplace

Identifying and reporting hazards/risks and contributing to control measures

Adhering to all relevant policies including infection control and maintaining the cold chain

Contributing to keeping the working area and patient areas tidy and free from hazards.

Using protective equipment and clothing provided and in accordance with the practice's policy.

Handling specimens and clinical waste/sharps in accordance with practice policy

Applying correcting spill control and decontamination policies

Ensuring sufficient supplies of all cleaning and infection control materials

Specific

Record fridge temperatures, clean fridges, promptly report temperature variations from standard

Prepare clinical areas in between patients in accordance with infection control procedures including cleaning surfaces and equipment

Dispose of all clinical waste/sharps in accordance with practice's infection control protocol

Clean/maintain all equipment in accordance with infection control and equipment maintenance policies

Take action to manage spills or decontaminate affected areas

Supplies management

Check stock in all clinical rooms

Order replacement stock and restock clinical rooms

Maintain accurate stock records including providing order confirmations for invoice checking

Order most economic supplies available

Equipment maintenance and calibration

Contribute to care and maintenance of equipment

Organise repair and regular maintenance and calibration of equipment including equipment maintenance, checking and calibration log

Job description

Job responsibilities

The HCA is responsible in the first instance to the practice nurses and thereafter to the lead practice nurse and then the partners.

The purpose of the job is to support the nurse and GP teams by undertaking patient care tasks, clinical support tasks, infection control tasks, restocking and stock rotation.

The HCA will perform tasks prescribed and delegated by the clinical team, working to agreed protocols and agreed competencies.

Duties and responsibilities

NHS health checks

Phlebotomy

Urinalysis

BP monitoring

ECG

Lifestyle advice

Simple wounds

Injections under PSDs

Maintaining a safe clinical environment

The HCA will be aware of and comply with the practice's Health and Safety policy. This will include

Minimising risk to self and others in the workplace

Identifying and reporting hazards/risks and contributing to control measures

Adhering to all relevant policies including infection control and maintaining the cold chain

Contributing to keeping the working area and patient areas tidy and free from hazards.

Using protective equipment and clothing provided and in accordance with the practice's policy.

Handling specimens and clinical waste/sharps in accordance with practice policy

Applying correcting spill control and decontamination policies

Ensuring sufficient supplies of all cleaning and infection control materials

Specific

Record fridge temperatures, clean fridges, promptly report temperature variations from standard

Prepare clinical areas in between patients in accordance with infection control procedures including cleaning surfaces and equipment

Dispose of all clinical waste/sharps in accordance with practice's infection control protocol

Clean/maintain all equipment in accordance with infection control and equipment maintenance policies

Take action to manage spills or decontaminate affected areas

Supplies management

Check stock in all clinical rooms

Order replacement stock and restock clinical rooms

Maintain accurate stock records including providing order confirmations for invoice checking

Order most economic supplies available

Equipment maintenance and calibration

Contribute to care and maintenance of equipment

Organise repair and regular maintenance and calibration of equipment including equipment maintenance, checking and calibration log

Person Specification

Experience

Essential

  • Experience of working in a healthcare setting
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Good IT skills

Desirable

  • Experience of working in primary care
  • Experience with SystmOne

Qualifications

Essential

  • Care Certificate

Desirable

  • Trained in phlebotomy, ECGs, wound care and vaccinations
Person Specification

Experience

Essential

  • Experience of working in a healthcare setting
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Good IT skills

Desirable

  • Experience of working in primary care
  • Experience with SystmOne

Qualifications

Essential

  • Care Certificate

Desirable

  • Trained in phlebotomy, ECGs, wound care and vaccinations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gordon House Surgery

Address

78 Mattock Lane

Ealing

London

W13 9NZ


Employer's website

https://www.gordonhouse.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gordon House Surgery

Address

78 Mattock Lane

Ealing

London

W13 9NZ


Employer's website

https://www.gordonhouse.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Acting Practice Manager

Fionnuala O'Donnell

fionnuala.odonnell@nhs.net

Details

Date posted

11 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4586-25-HCA

Job locations

78 Mattock Lane

Ealing

London

W13 9NZ


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