Medical Secretary

Job summary

JOB TITLE: MEDICAL SECRETARY

REPORTS TO: PRACTICE MANAGER

HOURS: 37.5 hours per week

Parkgate Surgery has an exciting opportunity for an experienced and enthusiastic Medical Secretary to join the practice which is located in the centre of Ormskirk and serves over 9500 patients locally.

Job summary:

To provide secretarial support to the doctors, management team and health professionals involving word processing and some audio typing skills with general clerical work.

Main duties of the job

Job responsibilities:

• To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, dealing with Medical reports, patient referrals, occasional minutes etc. in an accurate and quality manner.
• To make referrals via WRAG / choose and book
• To assist the management team with clerical and administrative duties.
• To make appointments, bookings and admissions as required.
• To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
• To maintain the computer clinic system in an accurate and secure manner.
• To assist with the gathering of statistics and information when required.
• To provide cover for members of the secretarial team during periods of sickness and annual leave.
• Occasionally you may be required to cover reception duties

About us

Parkgate Surgery is a 5 GP partnership led Practice. We are based in Ormskirk, A market town and home to Edge Hill University in West Lancashire.

We are a large surgery across 2 sites with nearly 10,000 patients.

We have a high prevalence of frail and elderly patients, of which we employ our own Frailty Nurse to complete home visit anticipatory care management plans for our patients.

We are a digitally forward-thinking practice with implementation of modern access to General Practice through our total triage system and cloud-based telephony system.

We have recognised the live challenges of balancing and meeting patient demand but also ensuring the wellbeing of our staff by holding frequent full Practice Wellbeing Meetings and keeping in regular contact with our PPG.

We house Medical Students from the local university and recently qualified for being a training practice and enjoy having GP registrars at our surgery.

We are part of a successful PCN Group and utilise, support and mentor ARRS Roles.

We received Outstanding on our last CQC visit and frequently get full points on QOF.

We have our own Care Co-ordinator who is the first point of call for all our Palliative Care patients, ensuring they receive all the care they need.

We conduct a weekly inhouse MDT meeting with local agencies which is very successful.