Job responsibilities
CLINICAL
To provide health education advice, assessment, screening, monitoring and treatment services which include:
- Dietary advice
- Blood pressure checks
- Urinalysis
- Health screening
- Smoking Cessation
- Ear syringing
- Wound care
- ECG
- Phlebotomy
- Child and adult immunisations and vaccinations
- Long term condition management
- Contraception
- Removal of sutures / clips
- Assisting with the fitting of IUCD / IUS
- First registration checks / health surveillance / general health advice
- Assisting with minor operative procedures in the treatment room.
Pathological specimens and investigatory procedures
To:
- Undertake the collection of pathological specimens including intravenous blood samples, swabs etc. Perform investigatory procedures requested by the GPs.
Administration and professional responsibilities
To:
- Participate in the administrative and professional responsibilities of the practice team
- Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes
- Ensure the clinical computer system is kept up to date with accurate details recorded and amended
- Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
- Ensure collection and maintenance of statistical information required for regular and ad hoc reports and audit
- Attend and participate in practice meetings as required
- Restock and maintain clinical areas and consulting rooms
Supplies and equipment
To:
- Maintain equipment and stock relating to patient care
Liaison
- As well as the nursing team there is a need to work closely with reception, administration, dispensary and managerial staff to ensure the smooth running of the practice, reporting any problems encountered to the relevant person.
- There is also the need to establish and maintain good liaison with other surgeries and agencies including secondary care
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development in line with revalidation requirements
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Undertaking training and attending courses if and when a need is identified by the Practice.
- Flexibility in the approach to work and a willingness to learn and undertake new challenges and responsibilities.
- Adhering to the NMC code of conduct at all times
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.
- Promote positive working relationships at all levels within the practice.
- Attend Staff and Team Meetings as and when requested, with reasonable notice.
Contribution to the Implementation of Services
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Qualifications and Experience:See Appendix A, Person Specification. The Job Holder will have achieved the stated Essential Attributes and will be expected, with the support of the Practice and with training, to attain the Desirable Attributes detailed within 12 months of appointment or within a reasonable period thereafter.
Terms and Conditions of Service:As laid down in your Contract of Employment.
Review:This Job Description may be amended at any time by management through consultation with the jobholder in order to reflect changes in, or to, the job.
The responsibilities of this post will, in any event, be reviewed in consultation with the post holder at least on an annual basis.
