Digital and Transformation Lead and PCN Administrator

Job description

Job responsibilities

Job TitleDigital and Transformation Lead and PCN Administrator

Job SummaryWe are seeking a highly organised, proactive, and motivated individual to join our team as the Digital and Transformation Lead and PCN Administrator. This role focuses on providing essential administrative support to the Primary Care Network (PCN), ensuring the smooth operation of PCN activities and initiatives. The successful candidate will work closely with the Clinical Directors and other PCN staff to support training, appraisals, funding applications, and essential administrative tasks that contribute to the delivery of high-quality primary care services.

Key Responsibilities

Administrative Support

Organise and coordinate PCN meetings, including preparing agendas, taking minutes, and distributing action points.

Maintain up-to-date and accurate records for PCN activities, staff, and compliance requirements.

Act as the first point of contact for administrative queries within the PCN.

Human Resources (HR) Administration

Ensure PCN staff are up to date with mandatory training and appraisals, maintaining accurate training logs and schedules.

Assist with recruitment processes, including advertising roles, arranging interviews, and onboarding new staff.

Manage any HR related tasks and be able to liaise with our HR provider (Croner) in dealing with any potential HR cases.

Funding and Financial Administration

Support the PCN in applying for funding opportunities via the Integrated Care Board (ICB) and other relevant bodies.

Assist in monitoring and reporting on PCN budgets and funding allocations. This will involve working closely with the PCN Finance Manager

Digital and Transformation Support

Assist in the implementation of digital tools and technologies to improve PCN efficiency and patient care.

Provide administrative support for transformation projects and initiatives across the PCN.

Communication and Coordination:

Act as a key point of liaison between the PCN Clinical Directors, staff, and external stakeholders.

Facilitate effective communication within the PCN and with partner organisations such as the PPG.

Promote collaboration and shared learning among PCN staff.

Compliance and Governance

Ensure the PCN meets statutory and contractual obligations, including data security and information governance.

Support the Clinical Directors in preparing reports, audits, and other compliance documentation.

Key Skills and Experience Required

Essential

Strong organisational skills and attention to detail.

Ability to manage multiple tasks and meet deadlines.

Excellent verbal and written communication skills.

Proficiency in using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other digital tools.

Familiarity with HR processes, including training and appraisals.

Understanding of data protection and information governance requirements.

Desirable

Experience working within a Primary Care Network or healthcare setting.

Knowledge of NHS structures and funding processes.

Experience in supporting digital transformation initiatives.

Previous experience in an administrative role, ideally within healthcare or a similar environment.

Personal Attributes

Proactive and self-motivated.

Collaborative team player with the ability to build positive relationships.

Strong problem-solving skills and adaptability.

Commitment to the values and mission of the PCN.

Person Specification

Experience

Essential

• Some administrative experience
• Knowledge of HR

Desirable

• N/A

Qualifications

Essential

• Undergraduate degree
• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Excellent verbal and written communication skills.
• Proficiency in using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other digital tools.
• Familiarity with HR processes, including training and appraisals.
• Understanding of data protection and information governance requirements

Desirable

• Experience working within a Primary Care Network or healthcare setting.
• Knowledge of NHS structures and funding processes.
• Experience in supporting digital transformation initiatives.
• Previous experience in an administrative role, ideally within healthcare or a similar environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Florence Road Surgery

Address

26 Florence Road

Ealing

W5 3TX

Employer's website

https://www.florenceroadsurgery.nhs.uk/ (Opens in a new tab)