Job summary
Job Overview
We are looking to recruit a skilled and
enthusiastic pharmacy technician into an exciting full-time position in our GP
practice in Ealing, West London. Your role will be working within the existing pharmacy
team with our pharmacists, pharmacy technician, and trainee pharmacy technician,
and maintaining the day to day running of medicines management tasks in the
surgery to ensure the safe, accurate and timely supply of prescribed medication.
Main duties of the job
Your role will be to provide support to our GPs, Clinical Pharmacists, pharmacy
team, other clinical staff and reception teams in coordinating discharge
summaries and medication reviews, playing a central role in repeat prescribing
processes, liaising with our patients, nursing homes, carers, hospital and
community pharmacies, responding to medication queries, and updating medical
records.
About us
We are a team of doctors and primary health care
professionals practicing in Florence Road, Ealing.
As well as the Pharmacy Team,
the Practice Team consists of trained medical staff – General Practitioners
(GPs), Nurse Practitioners, Practice Nurses and Healthcare Assistants and an
Administration Team who manage the day-to-day operation of the practice.
Job description
Job responsibilities
- Respond to prescription
requests from patients, nursing/care home staff, community pharmacy staff, and GPs,
processing them within 48 hours for routine prescriptions and same day for
urgent prescriptions. This can include re-routing prescriptions to out of
hours pharmacies for same-day delivery.
- Process monthly prescriptions for nursing/care
homes, checking for changes and adherence/over-ordering issues.
- Identify blood tests, recalls, and reviews using
established protocols and forward these to the appropriate clinician.
- Use practice and CCG templates to record
near-patient monitoring for high-risk drugs.
- Review hospital discharge notifications and
outpatient hospital letters and reconcile medication against current
repeats, flagging up and correcting discrepancies.
- Support and respond to medicines-related queries
from medical and nursing colleagues and from patients and relatives both
face to face, via phone or via email. Queries can include issues with
interactions or ADRs, availability of stock, swallowing difficulties,
cost-effectiveness, urgent requests, or extra supplies.
- Use knowledge of GP computer prescribing systems
and community pharmacy dispensing systems to advise on solving problems
related to prescribing/dispensing and other areas to develop the skills of
practice and pharmacy staff.
- Support practice prescribing budgets by ongoing
monitoring, audit and analysis of drug use and support practices in
reviewing, developing, and enhancing cost-effective prescribing. This
includes staying aware of the latest QIPP and other cost targets.
- Help review medication with the pharmacist and
make recommendations for prescribing changes to improve outcome and ensure
prescribing of the most cost-effective product.
- Support the review of care home procedures,
making recommendations for potential improvements.
- Synchronise repeat medications, review patient
suitability for monitored dosage systems, and set up electronic repeat
dispensing.
- Observe the principles of clinical governance
when developing policies, protocols, guidelines, SOPs, and procedures.
- Promote safe use of medication, reporting of
medicines-related incidents and pro-actively preventing safeguarding
incidents.
Job description
Job responsibilities
- Respond to prescription
requests from patients, nursing/care home staff, community pharmacy staff, and GPs,
processing them within 48 hours for routine prescriptions and same day for
urgent prescriptions. This can include re-routing prescriptions to out of
hours pharmacies for same-day delivery.
- Process monthly prescriptions for nursing/care
homes, checking for changes and adherence/over-ordering issues.
- Identify blood tests, recalls, and reviews using
established protocols and forward these to the appropriate clinician.
- Use practice and CCG templates to record
near-patient monitoring for high-risk drugs.
- Review hospital discharge notifications and
outpatient hospital letters and reconcile medication against current
repeats, flagging up and correcting discrepancies.
- Support and respond to medicines-related queries
from medical and nursing colleagues and from patients and relatives both
face to face, via phone or via email. Queries can include issues with
interactions or ADRs, availability of stock, swallowing difficulties,
cost-effectiveness, urgent requests, or extra supplies.
- Use knowledge of GP computer prescribing systems
and community pharmacy dispensing systems to advise on solving problems
related to prescribing/dispensing and other areas to develop the skills of
practice and pharmacy staff.
- Support practice prescribing budgets by ongoing
monitoring, audit and analysis of drug use and support practices in
reviewing, developing, and enhancing cost-effective prescribing. This
includes staying aware of the latest QIPP and other cost targets.
- Help review medication with the pharmacist and
make recommendations for prescribing changes to improve outcome and ensure
prescribing of the most cost-effective product.
- Support the review of care home procedures,
making recommendations for potential improvements.
- Synchronise repeat medications, review patient
suitability for monitored dosage systems, and set up electronic repeat
dispensing.
- Observe the principles of clinical governance
when developing policies, protocols, guidelines, SOPs, and procedures.
- Promote safe use of medication, reporting of
medicines-related incidents and pro-actively preventing safeguarding
incidents.
Person Specification
Memberships
Desirable
- Member of APTUK
- Member of PCPA
Experience
Desirable
- Two years post qualification experience
- Experience of working in a multi-disciplinary team
- Experience with SystmOne
- General practice experience
Knowledge and skills
Essential
- Excellent numeracy and literacy skills
- Excellent IT skills including Microsoft Office packages
- Clear, polite telephone manner
- Excellent communication skills including the ability to communicate complex information in situations where there may be barriers to understanding
- Proven ability to work on own initiative and as part of a team
- Good planning and time management skills
- Ability to work under pressure
- Excellent problem-solving skills
- Ability to prioritise workload and deliver safe and accurate work within set deadlines
- Personal awareness of limitations
Desirable
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improvement of prescribing
- Understanding of QOF and QIPP
Qualifications
Essential
- NVQ3/BTEC in Pharmaceutical Sciences or equivalent
- Up to date CPD record
Desirable
- Medicines management qualification
- BTEC Level 4 Professional Diploma in Pharmacy Clinical Services
Person Specification
Memberships
Desirable
- Member of APTUK
- Member of PCPA
Experience
Desirable
- Two years post qualification experience
- Experience of working in a multi-disciplinary team
- Experience with SystmOne
- General practice experience
Knowledge and skills
Essential
- Excellent numeracy and literacy skills
- Excellent IT skills including Microsoft Office packages
- Clear, polite telephone manner
- Excellent communication skills including the ability to communicate complex information in situations where there may be barriers to understanding
- Proven ability to work on own initiative and as part of a team
- Good planning and time management skills
- Ability to work under pressure
- Excellent problem-solving skills
- Ability to prioritise workload and deliver safe and accurate work within set deadlines
- Personal awareness of limitations
Desirable
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improvement of prescribing
- Understanding of QOF and QIPP
Qualifications
Essential
- NVQ3/BTEC in Pharmaceutical Sciences or equivalent
- Up to date CPD record
Desirable
- Medicines management qualification
- BTEC Level 4 Professional Diploma in Pharmacy Clinical Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).