Job summary
Medina Healthcare are seeking a proactive,
forward-thinking Pharmacy Technician to join our team. As a Pharmacy
Technician, you will be working within a multidisciplinary team, including Clinical
Pharmacists, GPs, Advanced Nurse Practitioners, Practice Nurses, Healthcare
Assistants and our prescribing teams and will involve processing repeat
prescriptions, identifying and streamlining the medication review process,
assisting with improving medicines optimisation and carrying out medication
audits.
The successful candidate will work alongside
our existing team to deliver safe, effective and cost-effective use of
medicines by applying their pharmaceutical, clinical & technical skills.
The role will provide a brilliant opportunity for the right candidate to develop
their knowledge and skills.
You will be skilled and competent to be able to
work on your own as well as part of a team to deliver an optimal service.
Applicants
must meet the criteria in the Person Specification.
Main duties of the job
You will be required to:
Process
repeat medication requests, including the conversion of acute requests to
repeat medicines, changing quantities of medicines as appropriate.
To
establish positive working relationships and effective communication within
Medina Healthcare and our partner/external agencies, the ICB, integrated care
health and care teams, and a range of local voluntary sector and community
organisations.
To
document interventions made to patients medications in their health care
records to ensure there is a clear audit trail and changes are clearly
accounted for.
Manage
the receipt and processing of E-Consult requests, ensuring they are processed
according to agreed protocols.
About us
Medina Healthcare is an innovative, forward thinking GP Practice, with the Surgery located in Wootton Bridge, and the administration team based in Newport. The friendly, multi-disciplinary team includes three GP partners, locum GP's, Pharmacists, Advanced Nurse Practitioners, Practice Nurses and Healthcare Assistants. All are supported by an administration team, who undertake all the associated behind-the-scenes work, to ensure the Practice functions well, meeting and achieving all required standards.
Job description
Job responsibilities
The
following are the core responsibilities of the Pharmacy Technician. There may
be, on occasion, a requirement to carry out other tasks; this will be dependent
upon factors such as workload and staffing levels.
Following
agreed Practice prescribing standard operating procedures
Processing
repeat medication requests and preparing prescriptions
Dealing
with medication queries and providing appropriate advice and guidance
Processing
discharge summaries and adding medication changes from 111 reports and clinic
letters
Maintaining
compliance with protocols
Working
within both practice prescription teams as well as communicating with the
broader practice MDT and community pharmacies
Dealing
with patient medication queries
Preparing
repeat prescriptions in accordance with Practice policy
Advising
patients on their medication or any possible side effects
Work
with patients to promote healthy lifestyle choices
Actively
encourage patients to reconcile medications to facilitate monthly collections
and support patients with their requirements
Act
upon compliance issues, liaising with the appropriate clinician
Identify
patients for medication review and support the multidisciplinary team to
improve medication reviews and maintain and accurate recall system
Effectively
liaise with external services i.e. district nurses to ensure medications are
arranged for housebound patients
Input
data into the patients healthcare records as necessary (SystmOne)
Record
and report adverse effects accurately and appropriately, informing the practice
Clinical Pharmacist / registered GP immediately
Use
local protocols to ensure correct monitoring of high risk medications
Use
prescribing data to identify priorities to improve prescribing and patient care
Access
clinical IT systems to document activities and run searches
Run
audits when necessary
Promote
medicines optimisation to improve patient outcomes and to reduce waste
Develop
relationships with the wider multidisciplinary team and promote networking
Promoting
the use of ERD and EPS within the Practice
Reconciliation
of discharge summaries and Care Home records
Support
clinical pharmacist with structured medication reviews
Support
with QOF and national and locally commissioned services
Job description
Job responsibilities
The
following are the core responsibilities of the Pharmacy Technician. There may
be, on occasion, a requirement to carry out other tasks; this will be dependent
upon factors such as workload and staffing levels.
Following
agreed Practice prescribing standard operating procedures
Processing
repeat medication requests and preparing prescriptions
Dealing
with medication queries and providing appropriate advice and guidance
Processing
discharge summaries and adding medication changes from 111 reports and clinic
letters
Maintaining
compliance with protocols
Working
within both practice prescription teams as well as communicating with the
broader practice MDT and community pharmacies
Dealing
with patient medication queries
Preparing
repeat prescriptions in accordance with Practice policy
Advising
patients on their medication or any possible side effects
Work
with patients to promote healthy lifestyle choices
Actively
encourage patients to reconcile medications to facilitate monthly collections
and support patients with their requirements
Act
upon compliance issues, liaising with the appropriate clinician
Identify
patients for medication review and support the multidisciplinary team to
improve medication reviews and maintain and accurate recall system
Effectively
liaise with external services i.e. district nurses to ensure medications are
arranged for housebound patients
Input
data into the patients healthcare records as necessary (SystmOne)
Record
and report adverse effects accurately and appropriately, informing the practice
Clinical Pharmacist / registered GP immediately
Use
local protocols to ensure correct monitoring of high risk medications
Use
prescribing data to identify priorities to improve prescribing and patient care
Access
clinical IT systems to document activities and run searches
Run
audits when necessary
Promote
medicines optimisation to improve patient outcomes and to reduce waste
Develop
relationships with the wider multidisciplinary team and promote networking
Promoting
the use of ERD and EPS within the Practice
Reconciliation
of discharge summaries and Care Home records
Support
clinical pharmacist with structured medication reviews
Support
with QOF and national and locally commissioned services
Person Specification
Qualifications
Essential
- GPhC Registration
- Must have completed, be enrolled in, or be prepared to start an approved CPPE training pathway
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
Desirable
- NVQ L3 or equivalent qualification in pharmacy services
Experience
Essential
- Experience of working with the general public
- Experience of working in a health care setting
- Experience as working as a prescription technician
Skills and Qualities
Essential
- Excellent communication skills (written and oral)
- Understanding of pharmacy laws, ethics and terminology
- Strong IT skills
- Clear, polite telephone manner
- Confident with Data Entry
- Competent in the use of Office and Outlook
- Systmone user skills
- Effective time management (Planning & Organising)
- Analytical and problem solving skills
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Person Specification
Qualifications
Essential
- GPhC Registration
- Must have completed, be enrolled in, or be prepared to start an approved CPPE training pathway
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
Desirable
- NVQ L3 or equivalent qualification in pharmacy services
Experience
Essential
- Experience of working with the general public
- Experience of working in a health care setting
- Experience as working as a prescription technician
Skills and Qualities
Essential
- Excellent communication skills (written and oral)
- Understanding of pharmacy laws, ethics and terminology
- Strong IT skills
- Clear, polite telephone manner
- Confident with Data Entry
- Competent in the use of Office and Outlook
- Systmone user skills
- Effective time management (Planning & Organising)
- Analytical and problem solving skills
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
