Job summary
We are a friendly and supportive training practice located on the outskirts of Halifax, West Yorkshire and
we have a very exciting opportunity for a motivated, committed and experienced Medical Secretary to join
the team for 25 hours per week.
Main duties of the job
We are looking for a motivated Medical Secretary who is passionate about providing high quality healthcare
and tackling the role in new and exciting ways. We want you to come and work alongside an already
motivated and inspiring practice team of like-minded and varied professionals. The post holder will be
expected to undertake all the normal duties and responsibilities associated with a Medical Secretary working
within primary care.
- Typing letters, reports and associated documentation as required
- Liaising with external agencies such as hospitals and community services, ensuring referrals are
processed efficiently
- Manage all enquires in an effective manner
- Maintain an accurate referrals database
- Action all incoming emails
- Process calling letters as requested
- Scanning of patient related documentation and attaching scanned documents to patients
healthcare records
- Input data into the patients healthcare records as necessary
- Process referrals using the electronic referral system (ERS)
- Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
- Minute taking and typing up minutes of various practice meetings
- Read code data on SystmOne
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Manage all administrative queries as necessary
Carry out system searches as requested
- Support all clinical staff with general administrative tasks as requested
About us
The Practice
We are currently a two site practice based in a beautiful part of West Yorkshire and the successful candidate
would be working at our Northowram site but the successful candidate should possess the ability to work
across both of our sites if needed. The surgery is extremely well-established, friendly, supportive and
inclusive. We have a growing practice size of approximately 15,700 patients currently based over the two
sites which are located within ten minutes of each other.
We are committed to the well-being of our patients and staff and always welcome new ideas to improve
patient care. We are very proud to have an excellent reputation in the local area, providing very high
standards of care and currently rated Good by CQC. We take an active part in our PCN (Lower Valley
PCN) and the LMC with one of our GP Partners currently the Clinical Director of our PCN and one of our
team who is on the LMC board. The practice uses TPP SystmOne clinical system.
The Team
The team includes five GP Partners, two Salaried GPs, four Advanced Clinical Practitioners who are
supported by a full Nursing Team comprising of four Practice Nurses, one Nursing Associate, one
Healthcare Assistant, two Phlebotomists as well as Pharmacy Prescribers. The practice also has First
Contact Physiotherapy and Podiatry services running from the practice.
Job description
Job responsibilities
We are looking for a motivated Medical Secretary who is passionate about providing high quality healthcare
and tackling the role in new and exciting ways. We want you to come and work alongside an already
motivated and inspiring practice team of like-minded and varied professionals. The post holder will be
expected to undertake all the normal duties and responsibilities associated with a Medical Secretary working
within primary care.
Duties include but not limited to:
- Typing letters, reports and associated documentation as required
- Liaising with external agencies such as hospitals and community services, ensuring referrals are
processed efficiently
- Manage all enquires in an effective manner
- Maintain an accurate referrals database
- Action all incoming emails
- Process calling letters as requested
- Scanning of patient related documentation and attaching scanned documents to patients
healthcare records
- Input data into the patients healthcare records as necessary
- Process referrals using the electronic referral system (ERS)
- Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
- Minute taking and typing up minutes of various practice meetings
- Read code data on SystmOne
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Manage all administrative queries as necessary
Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Support all clinical staff with general administrative tasks as requested
Job description
Job responsibilities
We are looking for a motivated Medical Secretary who is passionate about providing high quality healthcare
and tackling the role in new and exciting ways. We want you to come and work alongside an already
motivated and inspiring practice team of like-minded and varied professionals. The post holder will be
expected to undertake all the normal duties and responsibilities associated with a Medical Secretary working
within primary care.
Duties include but not limited to:
- Typing letters, reports and associated documentation as required
- Liaising with external agencies such as hospitals and community services, ensuring referrals are
processed efficiently
- Manage all enquires in an effective manner
- Maintain an accurate referrals database
- Action all incoming emails
- Process calling letters as requested
- Scanning of patient related documentation and attaching scanned documents to patients
healthcare records
- Input data into the patients healthcare records as necessary
- Process referrals using the electronic referral system (ERS)
- Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms
- Minute taking and typing up minutes of various practice meetings
- Read code data on SystmOne
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Manage all administrative queries as necessary
Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Support all clinical staff with general administrative tasks as requested
Person Specification
Qualifications
Essential
- - Experience in general practice is essential
- - Experience working as a General Medical Secretary
- - word-processing and audio transcribing skills
- - a good grasp of the English language
- - strong organisation skills
- - the ability to plan and prioritise your workload and manage your time well; you will need to be efficient and accurate
- - a very methodical approach to your work
- - strong communication and interpersonal skills, to deal with patients and their relatives, as well as a wide variety of medical staff
- - teamworking skills
- - a good telephone manner and a polite, tactful, reassuring and helpful approach
- - the ability to deal with personal, confidential and sensitive information
- - a respect for data protection and medical ethics (rules of conduct)
- - general IT skills such as email, databases, spreadsheets and presentation software
- - the ability to use your initiative, think quickly and stay calm under pressure
Person Specification
Qualifications
Essential
- - Experience in general practice is essential
- - Experience working as a General Medical Secretary
- - word-processing and audio transcribing skills
- - a good grasp of the English language
- - strong organisation skills
- - the ability to plan and prioritise your workload and manage your time well; you will need to be efficient and accurate
- - a very methodical approach to your work
- - strong communication and interpersonal skills, to deal with patients and their relatives, as well as a wide variety of medical staff
- - teamworking skills
- - a good telephone manner and a polite, tactful, reassuring and helpful approach
- - the ability to deal with personal, confidential and sensitive information
- - a respect for data protection and medical ethics (rules of conduct)
- - general IT skills such as email, databases, spreadsheets and presentation software
- - the ability to use your initiative, think quickly and stay calm under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.