Receptionist

Job summary

Hours: Tuesday, 8.30am - 1.30pm

Wednesday, 12 noon - 6pm

Thursday, 8.30am - 1.30pm

The successful applicant will require good keyboard skills. Previous experience in a health environment is an advantage, but not essential as full training will be given. It is essential that you are able to cover for sickness and holidays above your contracted hours. Applications in writing to the Hilary Power, Assistant Manager, Grenoside Surgery, 60 Greno Crescent, S35 8NX or email at hilary.power@nhs.net. Informal enquires welcome to Alison Leigh (Reception Supervisor) or Hilary Power, on 0114 240 3159.

Main duties of the job

• Open the premises - check heating, lighting and ventilation.
• Switch on PCs in each clinical room in use.
• Receive and greet patients on arrival.
• Receive and direct incoming calls from Total Triage.
• Extract records from files when required and at other times on request.
• General enquiries, explain surgery procedures both at the reception desk and by telephone.
• Scan & file clinical correspondence onto patients medical records.

• Home Visit requests.
• Process repeat prescription requests. in
• Process messages and requests from many different sources, both internal and external.
• Liaise with other agencies, e.g. district nurses, social services, ambulance service on request.
• Check clinical fridges to ensure correct temperature is maintained.
• Open incoming mail.
• Ensure that the reception area is left tidy and ready for use by incoming colleagues, and that they are provided with information concerning any unresolved or urgent matters.
• Cover for reception colleagues on a rota basis.
• Secure the premises (late shift) - check windows before departure, tidy waiting room. Ensure that arrangements have been made for emergency telephone answering.
• Attend appropriate practice meetings and training courses/complete Blue Stream courses as appropriate.

About us

We are a training practice consisting of:

4 partners

1 salaried GP

2 Practice Nurses

ANP

2 Healthcare Assistants

Reception Team

Secretarial Team

Mental Health Practitioners