receptionist / admin

Job description

Job responsibilities

The purpose of this role is to:

• Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team.
• Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephonehis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Person Specification

Qualifications

Essential

• Essential
• Good level of education.
• Desirable
• NVQ 2 customer services or equivalent.Experience
• Essential
• Ability to operate a busy telephone system.
• Working within a patient/customer environment that provides quality services.
• General clerical experience.
• Working with a computer.
• Excellent keyboard skills.
• Knowledge of general practice.

Desirable

• Knowledge of NHS services.
• Knowledge of general practice.

Experience

Essential

• Essential
• Ability to operate a busy telephone system.
• Working within a patient/customer environment that provides quality services.
• General clerical experience.
• Working with a computer.
• Excellent keyboard skills.
• Knowledge of general practice.

Desirable

• Knowledge of NHS services.
• Knowledge of general practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Medical Centre Zulu Road

Address

2A Zulu Road

New Basford

Nottingham

NG7 7DS

Employer's website

https://www.themedicalcentrezuluroad.co.uk (Opens in a new tab)