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Cockfosters Medical Centre

Administrator

The closing date is 15 October 2025

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Job summary

Cockfosters Medical Centre is looking for an experienced GP admin staff who's main responsibility will be to do docman letters/ prescriptions and other administrative tasks. This vacancy is only open to candidates with EMIS and Docman experience.

Main duties of the job

Must have good knowledge on Docman/ filling letters.

To answer the telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times regarding patients and staff. Booking, cancelling, amending patients appointments using EMIS web clinical software. Manning the practices email inbox.

To maintain a good rapport/relationship between internal and external customers of the Practice at all times. To have an overview of the demands and workflow of the Practice during the working day. To book/cancel and amend patients appointments using the clinical system.

About us

Cockfosters medical Centre is a 7,000 patient-list sized, well-established, highly-successful, friendly practice based in north London, with good transport links. Free parking/ good bus routes and Cockfosters underground station is only a 7 minutes walk. We have 6 GPs, 1 nurse, 1 clinical pharmacist/ 1 phyisian associate, 1 HCA and 16 administrative staff. We pride ourselves on being a friendly, organised and family-orientated surgery, gaining excellent patient feedback and outstanding QOF achievement.

Details

Date posted

01 September 2025

Pay scheme

Other

Salary

£12.75 to £13 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4526-25-0001

Job locations

Doctors Surgery

Heddon Court Avenue

Barnet

Hertfordshire

EN4 9NB


Job description

Job responsibilities

To answer the telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times regarding patients and staff.

Booking - cancelling, amending patients appointments using EMIS web clinical software

To be able to do admin tasks.

Good knowledge on docman workflow.

Arranging appointments for patients reviews as part of QOF management

Dealing with internal and external post

Effectively signpost patients to services appropriate to their needs

Scanning and action the clinical correspondence as per GP instructions into the patients medical records

Request the repeat prescriptions received in person, email and fax via medicine management in EMIS.

To be flexible to cover shifts in the event of staff holidays and sickness at short notice is essential.

Job description

Job responsibilities

To answer the telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times regarding patients and staff.

Booking - cancelling, amending patients appointments using EMIS web clinical software

To be able to do admin tasks.

Good knowledge on docman workflow.

Arranging appointments for patients reviews as part of QOF management

Dealing with internal and external post

Effectively signpost patients to services appropriate to their needs

Scanning and action the clinical correspondence as per GP instructions into the patients medical records

Request the repeat prescriptions received in person, email and fax via medicine management in EMIS.

To be flexible to cover shifts in the event of staff holidays and sickness at short notice is essential.

Person Specification

Qualifications

Essential

  • MUST HAVE PREVIOUS GP ADMIN EXPERIENCE
  • Excellent communication and interpersonal skills.
  • Experienced in providing information and advice to patients/relatives.
  • Excellent Computer Skills.
  • Knowledge of EMIS web clinical system
  • Knowledge on Docman and scanning
  • The ability to manage own workload and act independently.
  • Good standard of literacy and numeracy.
  • Ability to work without close supervision.
  • The ability to work to a professional standard
  • Flexibility and excellent time management is an essential requirement

Desirable

  • GP assist level qualification

Experience

Essential

  • Must have experience in using EMIS and Docman
  • Must have previous GP practice experience

Desirable

  • Work in primary or social care setting
Person Specification

Qualifications

Essential

  • MUST HAVE PREVIOUS GP ADMIN EXPERIENCE
  • Excellent communication and interpersonal skills.
  • Experienced in providing information and advice to patients/relatives.
  • Excellent Computer Skills.
  • Knowledge of EMIS web clinical system
  • Knowledge on Docman and scanning
  • The ability to manage own workload and act independently.
  • Good standard of literacy and numeracy.
  • Ability to work without close supervision.
  • The ability to work to a professional standard
  • Flexibility and excellent time management is an essential requirement

Desirable

  • GP assist level qualification

Experience

Essential

  • Must have experience in using EMIS and Docman
  • Must have previous GP practice experience

Desirable

  • Work in primary or social care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cockfosters Medical Centre

Address

Doctors Surgery

Heddon Court Avenue

Barnet

Hertfordshire

EN4 9NB


Employer's website

https://www.cockfostersmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cockfosters Medical Centre

Address

Doctors Surgery

Heddon Court Avenue

Barnet

Hertfordshire

EN4 9NB


Employer's website

https://www.cockfostersmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Dilini Deens

dilini.deens@nhs.net

02084417008

Details

Date posted

01 September 2025

Pay scheme

Other

Salary

£12.75 to £13 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4526-25-0001

Job locations

Doctors Surgery

Heddon Court Avenue

Barnet

Hertfordshire

EN4 9NB


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