Job summary
Queens Park Medical Centre is looking for a Pharmacy
Technician to join our friendly and enthusiastic multi-disciplinary team.
The post holder will work directly for the
practice to support the team and ensure the delivery of safe, effective and
efficient systems for repeat prescribing, medicines optimisation, reducing
medicines waste and maximising patient outcomes.
Main duties of the job
We recognise the value and better need to utilise the role
of pharmacy technicians within primary care to help patients stay safe and well
out of hospital and are therefore looking to expand on our existing pharmacy
team.
The purpose of this role is to lead improvements to maximise
safe, cost effective best practice in prescribing to improve the quality of
patient care. The post holder will play a pivotal role in helping patients to
get the best from their medicines through effective medicines reconciliation
after discharge and on other transfers of care, medication use reviews,
identification of patients suitable for electronic repeat dispensing, promotion
of online ordering, providing assurance of monitoring of high risk drugs, and
handling of prescription queries within their areas of competence.
The role will also include supporting and eventually leading
the training and development of practice based prescribing clerks and
administrators to improve co-ordination and effective pharmacy administration
within the practice, especially with relation to repeat prescribing systems and
processes.
The post-holder will also assist the general practice team
in achieving national requirements, NICE implementation, and utilisation of
medicines optimisation initiatives.
About us
We are proud to offer a friendly and welcoming environment
providing excellent healthcare to the residents of Stockton-on-Tees.
We are a large practice with 18,700 patients. We have 10 GPs, 4 Nurse Practitioners, 5
practice nurses, 3 HCAs, a Practice Pharmacist, a team of prescribing clerks,
and a superb group of highly committed and enthusiastic administrative and
reception staff. We also work closely
with our PCN team which includes Social Prescribing Link Workers (some with
specialist skills in cancer care and learning disabilities), First Contact
Practitioners, Health and Wellbeing Coaches, Pharmacists and Pharmacy
Technicians.
We are also a training practice and our GPs are experienced
in supporting the PCN pharmacy team and our own practice pharmacist. We would be keen to
hear your ideas and support your individual progression within the role.
The work is fast paced and challenging but rewarding and you
will be part of a brilliant team.
Job description
Job responsibilities
The Pharmacy Technician will work alongside our prescribing
clerks and under the supervision of our clinical pharmacist to:
·
Be responsible for the organisation, planning
and of own workload to meet set deadlines
·
Use and maintain information reporting systems
and databases relevant to the position including incident reporting, medicines
optimisation, prescribing data, cost savings, and patient outcomes
·
Take a proactive approach towards the safe
handling of prescriptions, including assessment of risk and making
recommendations for improvement
·
To respond to medication queries from patients
and staff in a professional manner and within practice protocol, referring to
the appropriate clinician when required
·
Liaise with other pharmacy stakeholders e.g.
Medicines Optimisation/Community Pharmacy/Hospital Pharmacy/PCN Pharmacy teams
·
Support and eventually deliver training and
development to practice based prescribing clerks and administrators to support
improved co-ordination and effective pharmacy administration
·
Undertake medicines reconciliation reviews
post-discharge and on other transfers of care, within the remit of practice
protocols and growing individual competency
·
Run medication safety audits and highlight
patients that require clinical review e.g. in response to MHRA / national
patient safety alerts, the local incentive scheme, quality and outcomes
framework (QOF) or local updates
·
Help review and contribute to the practice's
repeat prescribing and high-risk drug monitoring protocols
·
Undertake medication use reviews and support the
pharmacist by identifying patients who need further clinical medication review
and assisting where able, e.g. through the provision of patient safety
information leaflets, joining on community visits etc.
·
Participate in practice MDT meetings, patient
participation groups, and other meetings to promote issues relevant to
prescribing and medicines optimisation
The postholder will also:
·
Be part of a culture that promotes equality and
values diversity. The postholder must comply with all the requirements of
policies regarding this.
·
Ensure the principles of openness, transparency
and candour are observed and upheld in all working practices.
·
Have or acquire through training provided by the
organisation, the appropriate level of safeguarding and knowledge, skills and
practice required for the post and be aware of and comply with the
organisation’s safeguarding protection policies and procedures.
·
Ensure that any infection prevention and control
issues are reported to the line manager/Infection Prevention and Control
Job description
Job responsibilities
The Pharmacy Technician will work alongside our prescribing
clerks and under the supervision of our clinical pharmacist to:
·
Be responsible for the organisation, planning
and of own workload to meet set deadlines
·
Use and maintain information reporting systems
and databases relevant to the position including incident reporting, medicines
optimisation, prescribing data, cost savings, and patient outcomes
·
Take a proactive approach towards the safe
handling of prescriptions, including assessment of risk and making
recommendations for improvement
·
To respond to medication queries from patients
and staff in a professional manner and within practice protocol, referring to
the appropriate clinician when required
·
Liaise with other pharmacy stakeholders e.g.
Medicines Optimisation/Community Pharmacy/Hospital Pharmacy/PCN Pharmacy teams
·
Support and eventually deliver training and
development to practice based prescribing clerks and administrators to support
improved co-ordination and effective pharmacy administration
·
Undertake medicines reconciliation reviews
post-discharge and on other transfers of care, within the remit of practice
protocols and growing individual competency
·
Run medication safety audits and highlight
patients that require clinical review e.g. in response to MHRA / national
patient safety alerts, the local incentive scheme, quality and outcomes
framework (QOF) or local updates
·
Help review and contribute to the practice's
repeat prescribing and high-risk drug monitoring protocols
·
Undertake medication use reviews and support the
pharmacist by identifying patients who need further clinical medication review
and assisting where able, e.g. through the provision of patient safety
information leaflets, joining on community visits etc.
·
Participate in practice MDT meetings, patient
participation groups, and other meetings to promote issues relevant to
prescribing and medicines optimisation
The postholder will also:
·
Be part of a culture that promotes equality and
values diversity. The postholder must comply with all the requirements of
policies regarding this.
·
Ensure the principles of openness, transparency
and candour are observed and upheld in all working practices.
·
Have or acquire through training provided by the
organisation, the appropriate level of safeguarding and knowledge, skills and
practice required for the post and be aware of and comply with the
organisation’s safeguarding protection policies and procedures.
·
Ensure that any infection prevention and control
issues are reported to the line manager/Infection Prevention and Control
Person Specification
Qualifications
Essential
- Professional registration with the General Pharmaceutical Council as a pharmacy technician
- NVQ level 3 Diploma in the Principles and Practice for Pharmacy Technicians or similar
Desirable
- Enrolled in, be qualified from or willing to embark on an approved training pathway, for example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH) by CPPE
Experience
Essential
- Evidence of ability to work proactively and independently
- Computer literate with an ability to use Microsoft Office Packages
Desirable
- Knowledge of SystmOne clinical system
- Experience of working in a general practice setting
- Knowledge of the principles of medicines optimisation
- An appreciation of the NHS agenda and the Quality and Outcomes Framework (QOF)
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of pharmacy law and ethics and current legislation
Skills and Qualities
Essential
- Ability to work in a busy and sometimes changing environment with demonstratable time keeping and prioritisation skills
- Able to prioritise own workload, under own initiative within the boundaries of the role
- Awareness of own personal and professional limitations, and willing to seek advice where necessary
- Attention to detail, able to work accurately, identifying errors quickly and easily
- Committed to own CPD, with support from employer
- Understanding of data protection and confidentiality issues
- Works effectively independently and as a member of a team
- Written and verbal communication skills with the ability to adjust communication style and content to suit the audience
Person Specification
Qualifications
Essential
- Professional registration with the General Pharmaceutical Council as a pharmacy technician
- NVQ level 3 Diploma in the Principles and Practice for Pharmacy Technicians or similar
Desirable
- Enrolled in, be qualified from or willing to embark on an approved training pathway, for example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH) by CPPE
Experience
Essential
- Evidence of ability to work proactively and independently
- Computer literate with an ability to use Microsoft Office Packages
Desirable
- Knowledge of SystmOne clinical system
- Experience of working in a general practice setting
- Knowledge of the principles of medicines optimisation
- An appreciation of the NHS agenda and the Quality and Outcomes Framework (QOF)
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Knowledge and understanding of pharmacy law and ethics and current legislation
Skills and Qualities
Essential
- Ability to work in a busy and sometimes changing environment with demonstratable time keeping and prioritisation skills
- Able to prioritise own workload, under own initiative within the boundaries of the role
- Awareness of own personal and professional limitations, and willing to seek advice where necessary
- Attention to detail, able to work accurately, identifying errors quickly and easily
- Committed to own CPD, with support from employer
- Understanding of data protection and confidentiality issues
- Works effectively independently and as a member of a team
- Written and verbal communication skills with the ability to adjust communication style and content to suit the audience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).