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Pontesbury & Worthen Medical Practice

Dispensary Counter Assistant

The closing date is 01 June 2025

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Job summary

A new and exciting opportunity to join our dispensary team as a dispensary counter assistant, across two sites, in our five-doctor GP partnership, based in rural Shropshire, just south of Shrewsbury.

With a long mining history, Pontesbury is one of the largest villages in Shropshire and can boast a wide range of local services including independent local shops selling local produce.

Our branch site is situated just six miles away in Worthen, a small village approximately 13 miles west of Shrewsbury.

Main duties of the job

The main purpose of a Dispensary Counter Assistant is to make sure medication is given out to the correct patient.

Respect patient confidentiality at all times.

Deal with any patient queries.

Transport medication between sites

To assist the Dispensary Manager where needed.

About us

Our practice of just over 10,000 patients has a positive, pleasant and friendly working atmosphere and the partners and staff strive to keep it so. The team work well together with the sole aim to provide high quality patient care to our population.

Details

Date posted

19 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4510-25-0013

Job locations

Hall Bank

Pontesbury

Shrewsbury

Shropshire

SY5 0RF


Pontesbury & Worthen Medical Practice

The Village Hall

Worthen

Shropshire

SY5 9HT


Job description

Job responsibilities

Dealing with patients at the counter.

Sending patients text messages.

Making sure FP10s are filled out correctly and are signed by the patient or representative.

Dealing with the handling and the requirements around Controlled Drugs.

Dealing with queries, processing prescription requests and filing completed prescriptions.

Taking payment from patients, doing the daily cashing up and making sure the till has the correct change.

Disposing of any unwanted medications in accordance with the regulations.

Transporting medication, samples and supplies between both sites daily.

Date checking stock and the prescriptions in retrieval.

Complete DRUMs.

Other duties appropriate to the job role as delegated from time to time by the line manager.

Job description

Job responsibilities

Dealing with patients at the counter.

Sending patients text messages.

Making sure FP10s are filled out correctly and are signed by the patient or representative.

Dealing with the handling and the requirements around Controlled Drugs.

Dealing with queries, processing prescription requests and filing completed prescriptions.

Taking payment from patients, doing the daily cashing up and making sure the till has the correct change.

Disposing of any unwanted medications in accordance with the regulations.

Transporting medication, samples and supplies between both sites daily.

Date checking stock and the prescriptions in retrieval.

Complete DRUMs.

Other duties appropriate to the job role as delegated from time to time by the line manager.

Person Specification

Experience

Essential

  • Good IT skills.

Desirable

  • Experience of EMIS Web clinical system.
  • Experience in Microsoft 365.
  • Demonstrable experience of working in a dispensary.

Knowledge/Skills and Attributes

Essential

  • Advanced numeracy skills Excellent keyboard and computer skills. Excellent communication (oral and written) and inter personal skills.
  • Good time management.
  • Problem solving.
  • Able to manage change and conflict.

Desirable

  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Able to work under pressure.
  • Ability to self-motivate, organise and prioritise own workload.
  • Able to work in a changing environment.

Qualifications

Essential

  • GCSE grade A to C in English and Maths or equivalent
Person Specification

Experience

Essential

  • Good IT skills.

Desirable

  • Experience of EMIS Web clinical system.
  • Experience in Microsoft 365.
  • Demonstrable experience of working in a dispensary.

Knowledge/Skills and Attributes

Essential

  • Advanced numeracy skills Excellent keyboard and computer skills. Excellent communication (oral and written) and inter personal skills.
  • Good time management.
  • Problem solving.
  • Able to manage change and conflict.

Desirable

  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Able to work under pressure.
  • Ability to self-motivate, organise and prioritise own workload.
  • Able to work in a changing environment.

Qualifications

Essential

  • GCSE grade A to C in English and Maths or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pontesbury & Worthen Medical Practice

Address

Hall Bank

Pontesbury

Shrewsbury

Shropshire

SY5 0RF


Employer's website

https://www.pontesburyworthenmp.co.uk/ (Opens in a new tab)

Employer details

Employer name

Pontesbury & Worthen Medical Practice

Address

Hall Bank

Pontesbury

Shrewsbury

Shropshire

SY5 0RF


Employer's website

https://www.pontesburyworthenmp.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Dispensary Manager

Stephanie Chetwood

stephaniechetwood@nhs.net

01743790325

Details

Date posted

19 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4510-25-0013

Job locations

Hall Bank

Pontesbury

Shrewsbury

Shropshire

SY5 0RF


Pontesbury & Worthen Medical Practice

The Village Hall

Worthen

Shropshire

SY5 9HT


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