East Leicester Medical Practice

Pharmacy Technician

Information:

This job is now closed

Job summary

An enthusiastic and motivated Pharmacy Technician in sought for this friendly, innovative and well organised practice. This is an excellent opportunity for a forward-thinking, hard-working and flexible Pharmacy Technician who shares our ethos and commitment to delivering high quality services to our patients.

Main duties of the job

There is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the practice multi-disciplinary team.

The Pharmacy technician will be working under supervision to ensure effective and efficient use of medicines. Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories.

The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives

About us

We are a teaching, training practice for medical students as is the lead sight for the Across Leicester Academy to teach undergraduate students. We also provide training and support for GP registrars. The practice is research active and is currently a leadership site within Leicester.

Details

Date posted

25 July 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4495-23-0000

Job locations

131 Uppingham Road

Leicester

LE5 4BP


Job description

Job responsibilities

Clinical

  • Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
  • Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
  • As determined by the Practice, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies
  • Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR
  • Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
  • Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
  • Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
  • Support the prescription issuing process within the practice

Non clinical

  • Support the Practice multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
  • Implement efficient ordering and return processes and reducing medication wastage.
  • Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
  • Promotion of Electronic Repeat Dispensing (eRD) and online ordering
  • Develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
  • Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
  • Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
  • Support the practice to deliver on QIPP agenda, QOF and locally commissioned enhanced services Support the Practice in reviewing and developing practice policies for CQC requirements

MANAGEMENT AND LEADERSHIP

  • Work with the other colleagues to manage workload and availability while ensuring quality care and supporting colleagues.
  • Identify and utilise best practice through clinical guidelines and audit.
  • Contribute actively to change and development processes in the practice including those processes which are in partnership with other organisations.
  • attend and contribute to practice decision-making processes such as regular team
  • Develop and maintain positive and collaborative working relationships with the whole practice team including giving explicit praise where it is merited.
  • Contribute to developing and maintaining practice management systems including clinical governance.
  • Manage own and others workload to maintain priorities and service level.
  • Maintain confidentiality as appropriate on sensitive matters.

TRAINING AND EDUCATION

Participate in continuing professional development opportunities to keep up to date with evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP) utilising a reflective approach to Practice.

. Undertake a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate using the following means.

a. Audit of clinical practice

b. Significant event review / root cause analyses

c. Review of relevant literature d. Research unusual symptoms and treatment options through consultation with general practitioners, and the wider MDT.

Promote and support a learning culture within the practice and assist in clinical instruction, mentoring and supervision of medical, nursing or physician associate students and other learners

Contribute to regular practice based educational meetings.

. Undertake Audits and teaching and mentoring staff.

Participate in Multi-Disciplinary Protocol guideline development as appropriate.

Registration with GPhc

To partake in practice research under the guidance of the GP Research Lead

Undertake statutory and mandatory training as required by the organisation.

Demonstrate clinical leadership.

Pro-actively promote the role of the associate nurse practitioner within the practice and externally to patients, key stakeholders, and agencies.

. Respect patient confidentiality always and not divulge patient information unless sanctioned by the requirements of the role.

GENERAL

  • Take a share of clinical and administrative workload when covering for any absences (planned and unplanned).
  • Take on any role as required in a crisis, in a flexible manner

Job description

Job responsibilities

Clinical

  • Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
  • Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
  • As determined by the Practice, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies
  • Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR
  • Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
  • Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
  • Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
  • Support the prescription issuing process within the practice

Non clinical

  • Support the Practice multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
  • Implement efficient ordering and return processes and reducing medication wastage.
  • Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
  • Promotion of Electronic Repeat Dispensing (eRD) and online ordering
  • Develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
  • Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
  • Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
  • Support the practice to deliver on QIPP agenda, QOF and locally commissioned enhanced services Support the Practice in reviewing and developing practice policies for CQC requirements

MANAGEMENT AND LEADERSHIP

  • Work with the other colleagues to manage workload and availability while ensuring quality care and supporting colleagues.
  • Identify and utilise best practice through clinical guidelines and audit.
  • Contribute actively to change and development processes in the practice including those processes which are in partnership with other organisations.
  • attend and contribute to practice decision-making processes such as regular team
  • Develop and maintain positive and collaborative working relationships with the whole practice team including giving explicit praise where it is merited.
  • Contribute to developing and maintaining practice management systems including clinical governance.
  • Manage own and others workload to maintain priorities and service level.
  • Maintain confidentiality as appropriate on sensitive matters.

TRAINING AND EDUCATION

Participate in continuing professional development opportunities to keep up to date with evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP) utilising a reflective approach to Practice.

. Undertake a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate using the following means.

a. Audit of clinical practice

b. Significant event review / root cause analyses

c. Review of relevant literature d. Research unusual symptoms and treatment options through consultation with general practitioners, and the wider MDT.

Promote and support a learning culture within the practice and assist in clinical instruction, mentoring and supervision of medical, nursing or physician associate students and other learners

Contribute to regular practice based educational meetings.

. Undertake Audits and teaching and mentoring staff.

Participate in Multi-Disciplinary Protocol guideline development as appropriate.

Registration with GPhc

To partake in practice research under the guidance of the GP Research Lead

Undertake statutory and mandatory training as required by the organisation.

Demonstrate clinical leadership.

Pro-actively promote the role of the associate nurse practitioner within the practice and externally to patients, key stakeholders, and agencies.

. Respect patient confidentiality always and not divulge patient information unless sanctioned by the requirements of the role.

GENERAL

  • Take a share of clinical and administrative workload when covering for any absences (planned and unplanned).
  • Take on any role as required in a crisis, in a flexible manner

Person Specification

Qualifications

Essential

  • Professional registration
  • with GPhC
  • BTEC/NVQ level 3 or
  • equivalent in
  • pharmaceutical sciences
  • Experience of working as
  • a qualified, registered
  • pharmacy technician in
  • primary care, community
  • or hospital pharmacy

Experience

Essential

  • experience within general practice
  • experience with computer systems such as systmone

Knowledge

Essential

  • Knowledge and
  • understanding of
  • pharmacy law and ethics
  • and current legislation
  • Good clinical pharmacy
  • knowledge including
  • terminology
  • Sound computer skills,
  • proficient with MS Office.
  • An excellent
  • understanding of data
  • protection and
  • confidentiality issues

Skills and competencies

Essential

  • Works effectively
  • independently and as a
  • member of a team.
  • Has attention to detail,
  • able to work accurately,
  • identifying errors quickly
  • and easily
  • Able to undertake the
  • demands of the post with
  • reasonable adjustments if
  • required.
  • Able to observe code of
  • confidentiality.
  • Excellent communication
  • skills, verbal and written,
  • with the ability to adjust
  • communication style and
  • content to suit the
  • audience.
  • Has a planned and
  • organised approach with
  • an ability to prioritise their
  • own workload to meet
  • strict deadlines.

Attributes

Essential

  • Self-motivated and
  • proactive.
  • Continued commitment to
  • improve skills and ability
  • in new areas of work.
  • Demonstrate ability to
  • work in a busy
  • environment; ability to
  • deal with both urgent and
  • important tasks and to
  • prioritise effectively whilst
  • also supporting others.
  • Excellent time keeping
  • and prioritisation skills
Person Specification

Qualifications

Essential

  • Professional registration
  • with GPhC
  • BTEC/NVQ level 3 or
  • equivalent in
  • pharmaceutical sciences
  • Experience of working as
  • a qualified, registered
  • pharmacy technician in
  • primary care, community
  • or hospital pharmacy

Experience

Essential

  • experience within general practice
  • experience with computer systems such as systmone

Knowledge

Essential

  • Knowledge and
  • understanding of
  • pharmacy law and ethics
  • and current legislation
  • Good clinical pharmacy
  • knowledge including
  • terminology
  • Sound computer skills,
  • proficient with MS Office.
  • An excellent
  • understanding of data
  • protection and
  • confidentiality issues

Skills and competencies

Essential

  • Works effectively
  • independently and as a
  • member of a team.
  • Has attention to detail,
  • able to work accurately,
  • identifying errors quickly
  • and easily
  • Able to undertake the
  • demands of the post with
  • reasonable adjustments if
  • required.
  • Able to observe code of
  • confidentiality.
  • Excellent communication
  • skills, verbal and written,
  • with the ability to adjust
  • communication style and
  • content to suit the
  • audience.
  • Has a planned and
  • organised approach with
  • an ability to prioritise their
  • own workload to meet
  • strict deadlines.

Attributes

Essential

  • Self-motivated and
  • proactive.
  • Continued commitment to
  • improve skills and ability
  • in new areas of work.
  • Demonstrate ability to
  • work in a busy
  • environment; ability to
  • deal with both urgent and
  • important tasks and to
  • prioritise effectively whilst
  • also supporting others.
  • Excellent time keeping
  • and prioritisation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Leicester Medical Practice

Address

131 Uppingham Road

Leicester

LE5 4BP


Employer's website

https://www.elmp.co.uk/ (Opens in a new tab)

Employer details

Employer name

East Leicester Medical Practice

Address

131 Uppingham Road

Leicester

LE5 4BP


Employer's website

https://www.elmp.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Binal Patel

binal.patel2@nhs.net

01163666446

Details

Date posted

25 July 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4495-23-0000

Job locations

131 Uppingham Road

Leicester

LE5 4BP


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