Medical Secretary

Job summary

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). To provide an efficient audio typing and word processing service for the GPs and health professionals as required.

Due to the needs to the business you may be asked to cover Reception from 8:00am at short notice

Main duties of the job

Primary Responsibilities

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Typing letters, reports and associated documentation as required

b. Action Tasks

c. Following the referral process through from start to finish

d. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

e. Prepare documentation for patients and external organisations as required

f. Manage all enquires in an effective manner

g. Maintain an accurate referrals database h. Regularly check email inbox and action accordingly

i. Input data into the patients healthcare records as necessary

j. Liaising with the external referral support team on a regular basis

k. Read code data on the clinical system (System One).

l. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

m. Manage all administrative queries as necessary

n. Maintain a clean, tidy, effective working area at all times

o. Support all clinical staff with general administrative tasks as requested

About us

Tame Valley Medical Centre is a growing practice with around 6,000 patients.

We strive to provide excellent clinical services to our patient population and are constantly looking at new and inivative ways to improve our services