Apprentice Medical Administrator

Job summary

Candidates will need to have good communication skills, computer literacy and enjoy working with people. Have a good education with excellent GCSE results and/or A Level results or equivalent. Good English written and spoken skills. You need to be accurate, methodical and empathetic.

The successful applicant will work towards a Business Admin Level 3 qualification under the guidance of an approved local training provider. Opportunities will also be available to attend I.T. and other training courses.

Main duties of the job

SUMMARY OF KEY AREAS OF WORK / LEARNING

RECEPTION & APPOINTMENTS

• Greeting patients, booking them in to clinics

Answer incoming calls on behalf of the Practice, dealing efficiently with general enquiries from patient and transfer calls accordingly

Booking appointments for GPs Nurse and other service providers across both surgeries and using our surgery triage system KLINIK

Ensuring that all calls are answered promptly, accurately and professionally - full training will be given

• Taking accurate messages where appropriate
• Registering new patients and temporary patients checking identity
• Maintaining electronic appointment systems. Managing an online appointment booking system.
• Informing patients of test results
• Ensuring security of premises and arranging maintenance of equipment
• Monitoring of generic enquiries/records and information and chronic disease emails

PATIENT RECORDS

• Action all change of name and address forms and notifications
• Ensure patients who live outside the of the boundary complete an out of area application
• Average and calculate home blood pressure readings
• Using MS Office software WORD and EXCEL and Networked computers
• Using the TPP-SystmOne medical records system
• Using emails and Internet
• Maintaining the highest standards of confidentiality and information governance
• Use of office equipment: computers, phones, printers, photocopiers and laminator.

About us

A wonderful opportunity exists for a bright, enthusiastic, customer orientated person to work, learn and develop a career in this popular area of employment.

Based locally in South Devon you will work with the friendly GP practice team based at Kingskerswell and Ipplepen Health Centres

Employer details

Employer name

Kingskerswell & Ipplepen Medical Practice

Address

School Road

Kingskerswell

Devon

TQ12 5DJ

Employer's website

https://kkipp.gpsurgery.net (Opens in a new tab)

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Employer details

Employer name

Kingskerswell & Ipplepen Medical Practice

Address

School Road

Kingskerswell

Devon

TQ12 5DJ

Employer's website

https://kkipp.gpsurgery.net (Opens in a new tab)

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