Job responsibilities
Main duties/key tasks
Coding:
Identify relevant clinical information
contained in patient correspondence.
Code or free text the clinical information on
to the patient record.
Deal with queries relating to coding.
Summarising:
Culling
and sorting patient records and letters in preparation for summarising.
Reviewing
medical records and producing an accurate summary of the patients medical
history.
Read
coding the information into the practice clinical system.
Auditing data collection standards
in the practice.
Monitoring progress of notes
summarising against practice targets.
Monitoring patient call and recall
systems.
Filing
and retrieving paperwork.
Recall
management:
Maintain
and adapt the chronic disease recall programme to ensure patients are recalled
in a timely, efficient way, ensuring an even spread of workload as much as
possible.
Coordinate
the register maintenance and/or recall of other non-QoF clinical registers e.g.
PSA monitoring, coil insertion etc.
Liaise
with colleagues with QOF responsibilities to track progress and identify trends
or areas of concern which might cause performance targets to be missed and
report to the Practice Manager/Partners.
Liaise
with clinical and administrative colleagues as appropriate to ensure templates,
searches, protocols and any other clinical IT appropriate tools are
implemented, maintained, fit for purpose and updated in a timely manner.
Management
of Practice Appointments and Doctors Diaries:
Have full understanding of the
practices appointment system.
Forward plan clinicians rota in
advance, according to current practice rules, closely aligning clinicians
capacity to predicted demand & maintaining fairness across the
partnership. This will include duty doctor rotation, care home cover, enhanced
hours and tutorials.
Co-ordinate clinical room
availability/occupancy to determine working onsite/from home rotations
& ensuring these accurately align with all additional services
specified above.
Liaise with holiday monitor partner
to review capacity issues.
Maintenance of holiday
rota/calendar arrangements.
Monitor appointment availability on
a day-to-day, weekly & monthly basis.
General
Administrative duties
Administrative support for immunisation
clinics.
The Administrator, from time to time, be
asked to undertake other reasonable duties, with appropriate training. It
is important that all members of staff are prepared to undertake
additional or suspend current duties which are reasonable to maintain
service delivery to patients.
Confidentiality
In the course of seeking treatment,
patients entrust us with, or allow us to gather, sensitive information in
relation to their health and other matters. They do so in confidence and have the
right to expect that staff will respect their privacy and act
appropriately.
In the performance of the duties
outlined in this job description, the post-holder may have access to
confidential information relating to patients and their carers, practice
staff and other healthcare workers.
They may also have access to information relating to the practice
as a business organisation. All such information from any source is
to be regarded as strictly confidential.
Information relating to patients,
carers, colleagues, other healthcare workers or the business of the practice
may only be divulged to authorised persons in accordance with the practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data.