Admin/ receptionist

Job summary

What you'll do:

• Welcome patients warmly and provide exceptional customer service.
• Handle incoming calls efficiently and direct them appropriately.
• Schedule appointments, manage patient registrations, and process medical forms.
• Maintain accurate patient records and ensure data confidentiality.
• Assist with administrative tasks
• Contribute to a positive and supportive team environment.

Main duties of the job

• Handling incoming and outgoing mail and correspondence.
• Managing appointment schedules and ensuring smooth clinic flow.
• Assisting with administrative tasks such as filing
• Assisting other members of the practice team as needed.
• Ensuring the reception area is clean, tidy, and welcoming.
• Adhering to practice policies and procedures.

About us

Chorlton Family Practice is a well-established and dynamic GP practice committed to providing high-quality, patient-centered care to our diverse community in Chorlton. We pride ourselves on our collaborative and supportive working environment, where every member of our team plays a vital role in delivering excellent healthcare services.

Our dedicated team comprises:

• GP Partners:6 experienced and dedicated GP partners who provide clinical leadership and direction.
• Salaried GPs:6 Salaried GPs, who contribute to the delivery of a wide range of primary care services.
• GP Trainees:We are proud to be a training practice, supporting the development of future GPs.
• Practice Nurses/Health care assistants:7 highly skilled Practice Nurses and Health Care Assistants who provide essential nursing care, including chronic disease management, immunisations, and health promotion.
• Pharmacy Technicians:3 Pharmacists who play a crucial role in medication reviews, prescribing support, and medicines management.
• Urgent Care Teams:We work with a team of Nurse Prescribers and Advanced Clinical Practitioners to supplement our services.
• Administrative and Support Staff:Our dedicated administrative, reception, and secretarial teams ensure the smooth and efficient running of the practice, providing essential support to both clinical staff and patients.

We serve a diverse patient population of approximately 22,000 patients, with a broad age range and a variety of healthcare needs.