Harford Health Centre

Operations Manager

Information:

This job is now closed

Job summary

Responsible for ensuring the delivery of high quality sustainable Primary Care Services within the Practice through effective and efficient operational management of the practice. To provide leadership and management support to enable the Practice team to meet agreed aims and objectives within a profitable, efficient, safe and effective working environment. The Post holder will be accountable to the GP Partners and the Practice Manager providing assurance and demonstrating Practice Performance against targets and contractual, policy and statutory compliance and the creation and implementation plans for the ongoing development of the Practice.

Main duties of the job

  • Contribute to Practice strategy; formulate objectives and research and develop ideas for future Practice development taking into account strengths, weaknesses, opportunities and threats within the internal and external environment.
  • Monitor and evaluate performance of the Practice team against objectives; identify and manage changes required to achieve future goals
  • Develop and maintain effective communication both within the Practice and with relevant key stakeholders/outside agencies.
  • Assess and evaluate accommodation requirements and manage development and expansion plans as required

About us

Harford Health Centre is located in a purpose built health centre building. This is an exciting opportunity to join a forward thinking modern General Practice. We are a busy dispensing practice, dispensing around 11,000 items per month. We have a list size of 10000 patients which will be increasing over the coming years as new residences are built in our locality.

Details

Date posted

06 August 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4437-24-0003

Job locations

Unit 2, Harford Multi Centre

115 Harford Street

London

E1 4FG


Job description

Job responsibilities

Organisational

  • Convene meetings, prepare agendas and ensure distribution of minutes as necessary including reception/administration meetings and clinical meetings
  • Develop Practice protocols and procedures, review and update as required.
  • Ensure that Practice premises are properly maintained and cleaned, and that adequate fire prevention and security systems are in place.
  • Manage the procurement of Practice equipment, supplies and services within target budgets.
  • Develop and review Health & Safety policies and procedures and keep abreast of current legislation.
  • Ensure that the Practice has adequate disaster recovery procedures in place.
  • Arrange appropriate maintenance for Practice equipment.
  • Work with both the Practice Manager and GP Partners to ensure the practice is fully compliant with the CQC regulations and when required is fully prepared for inspection.
  • Work with both the Practice Manager and Clinical Lead to maintain, complete and submit the Practice electronic Information Governance Toolkit/K104b/National Data Workforce.

  • Information Management and Technology

    • QOF & IT Lead ensure practice targets are met, monitor and evaluate performance on a monthly basis working closely with the Clinical Lead & QOF Coordinator and to identify and manage changes required to achieve these targets
    • Evaluate and plan Practice IT implementation and modernisation.
    • Keep abreast of the latest development in primary care IT including DoH initiatives and regularly update the Practice management team.
    • Motivate, support and monitor staff in the use of IT; organise, oversee and evaluate IT training.
    • Set targets and monitoring standards for data entry and data collection.
    • Ensure that the Practice has effective IT data security, back-up, maintenance and disaster recovery plans in place.
    • Liaise with the ICB regarding systems procurement, IT funding and national IT development programmes.
    • Maintain the Practices website.

Job description

Job responsibilities

Organisational

  • Convene meetings, prepare agendas and ensure distribution of minutes as necessary including reception/administration meetings and clinical meetings
  • Develop Practice protocols and procedures, review and update as required.
  • Ensure that Practice premises are properly maintained and cleaned, and that adequate fire prevention and security systems are in place.
  • Manage the procurement of Practice equipment, supplies and services within target budgets.
  • Develop and review Health & Safety policies and procedures and keep abreast of current legislation.
  • Ensure that the Practice has adequate disaster recovery procedures in place.
  • Arrange appropriate maintenance for Practice equipment.
  • Work with both the Practice Manager and GP Partners to ensure the practice is fully compliant with the CQC regulations and when required is fully prepared for inspection.
  • Work with both the Practice Manager and Clinical Lead to maintain, complete and submit the Practice electronic Information Governance Toolkit/K104b/National Data Workforce.

  • Information Management and Technology

    • QOF & IT Lead ensure practice targets are met, monitor and evaluate performance on a monthly basis working closely with the Clinical Lead & QOF Coordinator and to identify and manage changes required to achieve these targets
    • Evaluate and plan Practice IT implementation and modernisation.
    • Keep abreast of the latest development in primary care IT including DoH initiatives and regularly update the Practice management team.
    • Motivate, support and monitor staff in the use of IT; organise, oversee and evaluate IT training.
    • Set targets and monitoring standards for data entry and data collection.
    • Ensure that the Practice has effective IT data security, back-up, maintenance and disaster recovery plans in place.
    • Liaise with the ICB regarding systems procurement, IT funding and national IT development programmes.
    • Maintain the Practices website.

Person Specification

Qualifications

Essential

  • GCSE
  • Management Degree
  • Emis Knowledge
Person Specification

Qualifications

Essential

  • GCSE
  • Management Degree
  • Emis Knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Harford Health Centre

Address

Unit 2, Harford Multi Centre

115 Harford Street

London

E1 4FG


Employer's website

https://harfordhealthcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Harford Health Centre

Address

Unit 2, Harford Multi Centre

115 Harford Street

London

E1 4FG


Employer's website

https://harfordhealthcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Genevieve Ngalula

g.ngalula@nhs.net

02077901059

Details

Date posted

06 August 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4437-24-0003

Job locations

Unit 2, Harford Multi Centre

115 Harford Street

London

E1 4FG


Supporting documents

Privacy notice

Harford Health Centre's privacy notice (opens in a new tab)