Brook Medical Centre

Healthcare Assistant (HCA)

The closing date is 17 June 2025

Job summary

Join Our Expanding Healthcare Team as a Healthcare Assistant!

Are you compassionate, motivated, and ready to make a real difference in patients' lives? Whether youre an experienced HCA or looking to take your first step into healthcare, wed love to hear from you.

At Brook Medical Centre, were growing our skilled and supportive team of Healthcare Assistants from two to three. With a patient list of over 15,600 and rising, and exciting plans to extend our building, now is the perfect time to join us.

Youll be part of a warm, forward-thinking team that values your development, offers hands-on experience, and provides opportunities to grow your skills in a role thats both varied and genuinely rewarding. If you want to build a meaningful career in a friendly, community-focused GP surgerythis is your chance.

Main duties of the job

What Youll Be Doing

As a Healthcare Assistant at Brook Medical Centre, youll support our nursing and clinical teams in delivering hands-on patient care. Your work will be variedfrom helping with health checks and monitoring vital signs to assisting in chronic disease clinics and minor procedures. Youll also play a role in health promotion and patient education, making every day different and rewarding. You'll be fully supported and trained to carry out tasks within your scope of practice, with opportunities to build new skills as you go.

About us

Brook Medical Centre is a busy, friendly, and forward-thinking GP practice located at the heart of a thriving community. We care for over 15,600 patients, and our list continues to growso were growing our team to meet demand.

Our diverse, multidisciplinary team is passionate about delivering outstanding, patient-centred care. Youll be joining a supportive environment where teamwork, communication, and continuous learning are part of daily life. We take pride in our positive workplace culture, where everyones contribution is valued and respected.

With plans underway to extend our premises, this is a fantastic time to get involved and shape the future of our services. We offer ongoing training and development, clear progression opportunities, and a role that truly makes a difference. If you want to be part of a close-knit, committed team in a practice thats going placesBrook Medical Centre is the place for you.

Details

Date posted

27 May 2025

Pay scheme

Other

Salary

Depending on experience Internal Banding based on experience and skills

Contract

Permanent

Working pattern

Full-time

Reference number

A4428-25-0000

Job locations

98 Chell Heath Road

Bradeley

Stoke-On-Trent

Staffordshire

ST6 7NN


Smallthorne Health Centre

2 Baden Road

Stoke-on-trent

ST6 1SA


Job description

Job responsibilities

Main Responsibilities

As part of the clinical support team, the Healthcare Assistant (HCA) will assist in the delivery of high-quality patient care by working under the supervision of the nursing team. You will contribute to the care of patients through a variety of clinical and administrative duties, depending on your level of training and competence.

You will:

  • Perform new patient health checks and long-term condition reviews

  • Take vital signs including blood pressure, temperature, pulse, height, weight, and oxygen saturation

  • Support the clinical team during minor procedures

  • Carry out ECGs, wound care, and routine dressing changes

  • Assist with health promotion and lifestyle advice

  • Undertake venepuncture and administer flu/COVID vaccinations (following training)

  • Support chronic disease management clinics

  • Act as a chaperone when required

  • Ensure clinical areas are clean, stocked, and safe

  • Handle specimens and documentation appropriately

  • Maintain accurate patient records using EMIS clinical system

Secondary Responsibilities

You may also be asked to:

  • Participate in practice audits and learning events

  • Support shared learning within the team

  • Assist with opening/closing duties when required

  • Support reception/admin tasks if needed during busy periods

Job description

Job responsibilities

Main Responsibilities

As part of the clinical support team, the Healthcare Assistant (HCA) will assist in the delivery of high-quality patient care by working under the supervision of the nursing team. You will contribute to the care of patients through a variety of clinical and administrative duties, depending on your level of training and competence.

You will:

  • Perform new patient health checks and long-term condition reviews

  • Take vital signs including blood pressure, temperature, pulse, height, weight, and oxygen saturation

  • Support the clinical team during minor procedures

  • Carry out ECGs, wound care, and routine dressing changes

  • Assist with health promotion and lifestyle advice

  • Undertake venepuncture and administer flu/COVID vaccinations (following training)

  • Support chronic disease management clinics

  • Act as a chaperone when required

  • Ensure clinical areas are clean, stocked, and safe

  • Handle specimens and documentation appropriately

  • Maintain accurate patient records using EMIS clinical system

Secondary Responsibilities

You may also be asked to:

  • Participate in practice audits and learning events

  • Support shared learning within the team

  • Assist with opening/closing duties when required

  • Support reception/admin tasks if needed during busy periods

Person Specification

Skills & Personal Qualities

Essential

  • Excellent communication and interpersonal skills
  • Ability to work both independently and as part of a team
  • Competent IT skills, including use of Office and clinical systems (EMIS desirable)
  • Organised, adaptable, and proactive
  • Empathetic and respectful, with a focus on patient-centred care
  • Willingness to learn and undertake further training

Qualifications

Desirable

  • Healthcare qualification Level 3 or 4 (or working towards it) Desirable
  • Phlebotomy and/or Vaccination certification Desirable
  • HCA Care Certificate Desirable

Experience

Essential

  • Experience working with the general public Essential

Desirable

  • Experience in a healthcare setting Desirable
  • Primary care experience Desirable
Person Specification

Skills & Personal Qualities

Essential

  • Excellent communication and interpersonal skills
  • Ability to work both independently and as part of a team
  • Competent IT skills, including use of Office and clinical systems (EMIS desirable)
  • Organised, adaptable, and proactive
  • Empathetic and respectful, with a focus on patient-centred care
  • Willingness to learn and undertake further training

Qualifications

Desirable

  • Healthcare qualification Level 3 or 4 (or working towards it) Desirable
  • Phlebotomy and/or Vaccination certification Desirable
  • HCA Care Certificate Desirable

Experience

Essential

  • Experience working with the general public Essential

Desirable

  • Experience in a healthcare setting Desirable
  • Primary care experience Desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brook Medical Centre

Address

98 Chell Heath Road

Bradeley

Stoke-On-Trent

Staffordshire

ST6 7NN


Employer's website

https://www.brookmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Brook Medical Centre

Address

98 Chell Heath Road

Bradeley

Stoke-On-Trent

Staffordshire

ST6 7NN


Employer's website

https://www.brookmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

George Gilby

george.gilby@stoke.nhs.uk

07809604060

Details

Date posted

27 May 2025

Pay scheme

Other

Salary

Depending on experience Internal Banding based on experience and skills

Contract

Permanent

Working pattern

Full-time

Reference number

A4428-25-0000

Job locations

98 Chell Heath Road

Bradeley

Stoke-On-Trent

Staffordshire

ST6 7NN


Smallthorne Health Centre

2 Baden Road

Stoke-on-trent

ST6 1SA


Supporting documents

Privacy notice

Brook Medical Centre's privacy notice (opens in a new tab)