General Administrator
Mayfield Surgery
This job is now closed
Job summary
This role works between the three teams of Data Quality, Medical Secretaries and Reception to ensure that all teams are appropriately backfilled. Within Data Quality it will be the post holders responsibility to ensure that correspondence received about patients is correctly added to the patient record and coded within EMIS (Mayfield Surgeries patient administration system) working strictly in accordance with summarising and read code protocols.Within the Medical Secretary role, the main responsibility of the post-holder will be to provide a secretarial service to the clinicians and patients of Mayfield Surgery. To have a thorough knowledge of all Practice procedures and work in accordance with protocols and standard operational procedures at all times.
Within the reception team the post holder is responsible for dealing with matters concerning the non-medical care of patients on the premises. In addition in ensuring that the patients medical record is updated within EMIS (Mayfield Surgeries patient administration system) working strictly in accordance with practice policy and procedure.
Main duties of the job
The general administrator role supports the data quality team, the reception team and the medical secretarial team in the day to day running of the practice. The role will be managing the medical records and appointments of patients. The assistance to patients and the resolution of any queries or concerns. Queries can be about referrals, appointments or correspondence and the general administrator will work within the three teams undertaking tasks as required.
About us
Mayfield Surgery is a large, friendly, team focussed general practice serving the communities of Longton in Stoke-on-Trent. The practice has a diverse patient list of approximately 10,000 and is now a teaching and research practice.
Mayfield delivers services to patients with a multi-disciplinary team of clinicians which includes:
- 4 GP Partners
- 3 Salaried GPs
- 2 Advanced Nurse Practitioners
- 2 Practice Nurses
- 2 Health Care Assistants
Our non-clinical team is led by a Business Manager and Operations Manager and is supported by the following teams:
- Reception
- Data Quality
- Nurse Admin
- Medical Secretaries
Date posted
30 May 2023
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A4409-23-0004
Job locations
Mayfield Surgery
54 Trentham Road
Stoke-on-trent
ST3 4DW
Employer details
Employer name
Mayfield Surgery
Address
Mayfield Surgery
54 Trentham Road
Stoke-on-trent
ST3 4DW
Employer's website
https://www.mayfieldsurgery.nhs.uk (Opens in a new tab)