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Reception/Administrator

Priory Medical Centre

Information:

This job is now closed

Job summary

We are looking for an enthusiastic, dedicated and hard working individual to join our friendly reception and administration team. The ideal candidate will have previous experience in a customer service setting,be willing to learn new skills and adapt to the quick paced environment of this inner city GP practice.

Previous experience working in General Practice would be ideal but not essential.

Main duties of the job

Daily tasks will include

  • Answering telephone calls
  • Welcoming and helping patients with queries
  • General office duties
  • Dealing with patient queries
  • Clinical coding
  • Summarising
  • Answering subject access requests

About us

Our clinical team consists of 5 GP partners, 6 salaried GPs, 4 Practice Nurses, 1 H.C.A.

Our non-clinical team includes; Manging Partner, Finance Manager, I.T facilitator, Deputy Practice Manager, and 8 reception/administrators.

The practice is also part of the Anfield and Everton Primary Care Network and we are supported by network staff including; Pharmacists, Paramedics, Social Prescribers, Care Co-ordinators.

NHS Pension available

Date posted

13 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4402-24-0002

Job locations

Belmont Grove

Liverpool

L6 4EW


Job description

Job responsibilities

  • Welcome Patients and visitors to the practice
  • Assist Patients on the phone, electronically and in person
  • Help to maintain the safety and comfort of Patients
  • Maintain records of appointments, financial transactions and other administrative duties
  • Keep Patient records accurate and up to date
  • Take part in recalls for Patient health checks
  • Maintain skills and undertake such training and development as may from time-to- time be required to maintain personal competency
  • Participate in all activities required by CQC registration
  • Comply with confidentiality protocols
  • Comply with all practice policies and procedures.

Job description

Job responsibilities

  • Welcome Patients and visitors to the practice
  • Assist Patients on the phone, electronically and in person
  • Help to maintain the safety and comfort of Patients
  • Maintain records of appointments, financial transactions and other administrative duties
  • Keep Patient records accurate and up to date
  • Take part in recalls for Patient health checks
  • Maintain skills and undertake such training and development as may from time-to- time be required to maintain personal competency
  • Participate in all activities required by CQC registration
  • Comply with confidentiality protocols
  • Comply with all practice policies and procedures.

Person Specification

Experience

Essential

  • Computer Skills- essential

Desirable

  • Experience of working in primary care
  • Experience in using Emis Web Systems
Person Specification

Experience

Essential

  • Computer Skills- essential

Desirable

  • Experience of working in primary care
  • Experience in using Emis Web Systems

Employer details

Employer name

Priory Medical Centre

Address

Belmont Grove

Liverpool

L6 4EW


Employer's website

https://www.priorymedicalcentre.co.uk (Opens in a new tab)

Employer details

Employer name

Priory Medical Centre

Address

Belmont Grove

Liverpool

L6 4EW


Employer's website

https://www.priorymedicalcentre.co.uk (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Brogan Purves

brogan.purves@livgp.nhs.uk

01512614706

Date posted

13 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4402-24-0002

Job locations

Belmont Grove

Liverpool

L6 4EW


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