GP Receptionist

Junction Alkrington Surgery

Information:

This job is now closed

Job summary

We have an exciting opportunity to join our team in a busy two-site Surgery based in Middleton Junction and Alkrington. We are looking to appoint a Full time receptionist who will fit into our friendly, dedicated and capable reception team. Applicants must have excellent communication skills, enthusiasm, good IT skills, and the ability to work under pressure, multi-task and self-initiate. This is an essential front line role, requiring positivity and excellent care to our 8000+ patient list. You will work as part of a team assisting patients to access the right services, booking appointments, and taking requests and queries.

Main duties of the job

Answering phone calls and greeting patients face to face.

Booking/cancelling appointments.

Handling prescription requests.

Monitoring surgery emails.

Navigating patients to the correct services

Managing tasks from clinical team

Managing E-post system

About us

We have a strong and dedicated team, both clinical and administrative, who all work across our two Surgery sites. We are friendly and encourage a supportive working atmosphere. This is a great opportunity to work in a multi-disciplinary team that endeavors to have a positive and caring impact on the local community.

Date posted

20 November 2023

Pay scheme

Other

Salary

£10.42 an hour Rising to £10.77 once trained

Contract

Permanent

Working pattern

Full-time

Reference number

A4377-23-0005

Job locations

346 Grimshaw Lane

Middleton Junction

Middleton

M24 2AU


Job description

Job responsibilities

As a GP receptionist you will be working in a larger multi-disciplinary team to provide excellent care to our patients. You will be responsible, with your team, for signposting all patient queries that come through our communication systems, liaising with healthcare professionals both internally and externally, actioning patient requests, the opening and closing of the building, and upholding a caring environment for our patient population. We are looking for someone who thrives in working with people and can approach a busy day with positivity, flexibility and compassion. Applicants must have excellent communication skills, enthusiasm, good IT skills, and the ability to work under pressure, multi-task and self-initiate.

The current vacancy is available for Mon, Tues, Wed, Thurs and Fri. There will be a standard working pattern within the Surgery's opening hours of 07:30-18:30.

Days and hours to be discussed at the time of interview .

Applicants for this role will need to be flexible and willing to work morning/afternoon shifts. Holiday and sickness cover is essential.

Job description

Job responsibilities

As a GP receptionist you will be working in a larger multi-disciplinary team to provide excellent care to our patients. You will be responsible, with your team, for signposting all patient queries that come through our communication systems, liaising with healthcare professionals both internally and externally, actioning patient requests, the opening and closing of the building, and upholding a caring environment for our patient population. We are looking for someone who thrives in working with people and can approach a busy day with positivity, flexibility and compassion. Applicants must have excellent communication skills, enthusiasm, good IT skills, and the ability to work under pressure, multi-task and self-initiate.

The current vacancy is available for Mon, Tues, Wed, Thurs and Fri. There will be a standard working pattern within the Surgery's opening hours of 07:30-18:30.

Days and hours to be discussed at the time of interview .

Applicants for this role will need to be flexible and willing to work morning/afternoon shifts. Holiday and sickness cover is essential.

Person Specification

Qualifications

Essential

  • GCSE qualification in English and Maths - or an equivalent

Experience

Essential

  • Excellent IT skills
  • Excellent written and verbal communication skills
  • Experience in working within a team
  • Ability to time manage

Desirable

  • Experience in customer service or with the general public.
Person Specification

Qualifications

Essential

  • GCSE qualification in English and Maths - or an equivalent

Experience

Essential

  • Excellent IT skills
  • Excellent written and verbal communication skills
  • Experience in working within a team
  • Ability to time manage

Desirable

  • Experience in customer service or with the general public.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Junction Alkrington Surgery

Address

346 Grimshaw Lane

Middleton Junction

Middleton

M24 2AU


Employer's website

https://www.junctionsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Junction Alkrington Surgery

Address

346 Grimshaw Lane

Middleton Junction

Middleton

M24 2AU


Employer's website

https://www.junctionsurgery.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Assistant Practice Manager

Jane Edwards

gmicb-hmr.junctionsurgery@nhs.net

01612713030

Date posted

20 November 2023

Pay scheme

Other

Salary

£10.42 an hour Rising to £10.77 once trained

Contract

Permanent

Working pattern

Full-time

Reference number

A4377-23-0005

Job locations

346 Grimshaw Lane

Middleton Junction

Middleton

M24 2AU


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