IT and Data Quality Manager

Job description

Job responsibilities

Information System Lead

Lead on innovation and the best use of IT and the SystmOne clinical system to benefit the Practice. Identifying new technology, products, suppliers and services that through a cost/benefit analysis could improve the cost effectiveness and efficiency of our existing and new services.

Develop and maintain an expert knowledge of the SystmOne clinical system products and other software suppliers (Ardens, PATCHs, e-consult, TeamNet) which are relevant to the development of the Practice, making recommendations as appropriate.

Build searches and extract data for service improvement, internal and external reporting and quality improvement, e.g. vaccination programmes.

Create and provide ongoing management of templates, protocols and SystmOne alerts for the Practice.

To develop, maintain and update the Practice website.

Provide upskilling training to the Practice staff on the use of information systems.

Lead on analysis of datasets from information systems and data provided from internal and external sources to help improve the efficiency and effectiveness of the Practice

To build a working relationship with the NHS IT system provider (currently The Health Informatics Service THIS) to maximise the benefit of the service for the Practice.

To develop robust IT business continuity plans, working with the NHS IT system provider to minimise disruption to the Practice should an NHS IT failure occur. To put in place operational plans to ensure the Practice maintains an operational service to our patients despite the IT failure, using safe, secure and appropriate IT by-pass procedures.

To be responsible for ensuring that all IT related standard operating procedures are documented, reviewed appropriately, communicated, and are all being adhered to. Put in place improvement plans to address any non-compliance.

Support the installation and configuration of hardware and software within the Practice.

Maximising internal systems to ensure robust delivery of services Wi-Fi, telephone system, mobile devices.

To be the main contact for coordinating all IT issues within the Practice.

Information Governance/Data Quality

To lead on ensuring best practice in Information Governance.

To work closely with the ICB, Data Protection Officer. (DPO)/Information Governance (IG) Lead, to ensure that all requirements in line with technical, cyber and physical security standards are delivered and maintained to the highest standards whilst complying with best practice.

Undertaking the range of tasks required or advised under GDPR / by the ICO / National Data Security and Protection Toolkit such as data mapping, reporting data breaches, compiling retention schedules, compliance audits etc.

Managing and overseeing agreements with third party organisations to ensure our data is protected appropriately, ongoing suitability of third-party suppliers and compliance.

Ensuring data sharing agreements are in place with third parties.

Identifying training needs and regular staff updates.

Maintenance of an organisation training matrix.

To ensure compliance with the Data Protection Security Toolkit around Data requirements and develop actions plans to address any non-compliance.

To have knowledge and experience of maintaining records to CQC standards.

Person Specification

Experience

Essential

• Experience in supervising/managing/training staff
• Excellent communication skills
• Problem solving and analytical skills
• Ability to formulate strategy and produce operational policies and procedures
• Excellent knowledge of Microsoft Office
• Proven work experience in management, operations or communication
• Experience of managing a customer focused team

Desirable

• Experience of working in an NHS setting
• Effective time management and prioritisation skills

Qualifications

Essential

• Recognised IT and/or IG Qualification

Desirable

• Recognised leadership and/or management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Saltaire & Windhill Medical Partnership

Address

2 Thackley Old Road

Shipley

Bradford

West Yorkshire

BD18 1QB

Employer's website

https://saltairewindhillgp.org/ (Opens in a new tab)