Job summary
The post holder will be the practice IT and IG lead, supporting the
practice in fulfilling its contractual and NHS obligations regarding
information governance and CQC requirements.
They will help ensure the day to day smooth running of the practices
computer systems and provide prompt support to the practice team. They
will also assist in data extraction and management, including but not
exclusively relating to QoF, Eclipse, Ardens templates, and ensure regular
housekeeping of the clinical systems and shared files.
Main duties of the job
To develop an in-depth understanding of our contractual obligations relating to appoint provision and mapping and ensure these are fulfilled.
To submit reports and/or information regarding appointment provision by interrogating EMIS to external bodies such as (but not limited to) the GP Federation. Effective maintenance of all practice IT infrastructure, including hardware, office.
Oversee the management and upkeep of clinical and informationsystems (removing leavers from the system; deactivating old templates; updating practice intranet etc) and update spreadsheet (eg: Practice users audit)
Liaise with outside agencies to facilitate access to NHSmail and IT systems
To support and promote collaborative working with Battersea PCN and Battersea Federation
Assist clinicians and managers in searches relating to patient care and administration, using systems such as QoF, Eclipse etc
Report any IT faults to SWLICB and liaise with them until the issue is resolved.
Completion of IG toolkit and other governance reporting in accordance with ICB/NHSE requirements
Maintain and liaise with practice website company
Upkeep of staff photo board
To work at all times in accordance with the practice policies, (including equality and diversity, confidentiality, health and safety, Data Security and all other practice policies)
About us
Bridge Lane Group Practice -We are a
friendly, organised, supportive practice serving a diverse patient population
of approx. 14500 patients. We have an
excellent clinical team of GPs and practice nurses, well supported by admin
staff and the management team. We are
part of an active, forward-thinking local PCN group and work closely with our
ARRS colleagues.
We offer:
Excellent
sessional rate
Free staff car
park
Support for
portfolio career and personal development opportunities
Purpose built
premises close to Battersea Park and Battersea Power Station
Good transport
links
Employment
assistance Program
NHS Pension
Job description
Job responsibilities
IT lead
To develop an in-depth understanding of our contractual obligations relating to appoint provision and mapping and ensure these are fulfilled.
To submit reports and/or information regarding appointment provision by interrogating EMIS to external bodies such as (but not limited to) the GP Federation.
Effective maintenance of all practice IT infrastructure, including hardware, office systems, email, telephone, internet and clinical systems, minimising downtime in the main practice and branch sites
Follow on-boarding and leavers processes to ensure systems remain up to date and tidy
- Set up and maintain new users according to practice protocol, ensuring they have access to required applications
- Provide training and support for new and existing users, and provide training and mentoring in order to train others up as IT support.
- Oversee the management and upkeep of clinical and information systems (removing leavers from the system; deactivating old templates; updating practice intranet etc) and update spreadsheet (eg: Practice users audit)
- Liaise with outside agencies to facilitate access to NHSmail and IT systems
- To arrange and support smartcard access for staff
- Attend GPIT meetings and update partners and staff of local and national developments
- To support and promote collaborative working with Battersea PCN and Battersea Federation
Assist clinicians and managers in searches relating to patient care and administration, using systems such as QoF, Eclipse etc
- Report any IT faults to SWLICB and liaise with them until the issue is resolved.
To ensure back-up and disaster recovery procedures are in place and effective
To perform regular system checks to maximise performance
- Ensure the effective running of the practices IT network and e-mail system, including the management of user profiles
- To be the first point of contact with the helpdesks of the clinical and other system suppliers
- installation of new hardware
IG lead
To help develop and implement local IG policies and promote good information governance.
Perform regular IT/IG related risk assessments and data mapping of records, in accordance with practice policies
Perform data protection impact assessments as required
Maintenance of the information asset register
- Completion of IG toolkit and other governance reporting in accordance with ICB/NHSE requirements
Assisting the practice in improving digital access for patients via internet and apps
- To promote use of new technologies amongst patients and staff in accordance with the NHS long term plan (including video/email consultations)
- To maximize the opportunities available to the practice in digital technology and innovation
- Assist the practice manager in the ongoing development and implementation of the practices IT strategy
Assist the practice manager in optimizing income (claims):
- Design and run searches and reports as defined by the partners and/or the practice manager
- Identify areas for development and enhancement of the clinical and other systems to ensure both ease of use and optimum data quality
- To support the practice in ensuring it works within legal requirements for data protection (including but not limited to Data Protection and GDPR regulations, data sharing agreements and confidentiality agreements)
- To maintain cohesion of IT services within the PCN
- Regular running and review of Ardens searches; implement necessary actions in order to maximize practice targets
- Assisting with recall systems for chronic disease management
- Liaise with care-coordinators, lead pharmacist and partners in creating and over-seeing efficient systems of recall
Other:
- Maintain and liaise with practice website company
- Upkeep of staff photo board
- To work at all times in accordance with the practice policies, (including equality and diversity, confidentiality, health and safety, Data Security and all other practice policies)
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Report any significant events relating to the IT systems to the practice manager
- Workflow management and document filing
Job description
Job responsibilities
IT lead
To develop an in-depth understanding of our contractual obligations relating to appoint provision and mapping and ensure these are fulfilled.
To submit reports and/or information regarding appointment provision by interrogating EMIS to external bodies such as (but not limited to) the GP Federation.
Effective maintenance of all practice IT infrastructure, including hardware, office systems, email, telephone, internet and clinical systems, minimising downtime in the main practice and branch sites
Follow on-boarding and leavers processes to ensure systems remain up to date and tidy
- Set up and maintain new users according to practice protocol, ensuring they have access to required applications
- Provide training and support for new and existing users, and provide training and mentoring in order to train others up as IT support.
- Oversee the management and upkeep of clinical and information systems (removing leavers from the system; deactivating old templates; updating practice intranet etc) and update spreadsheet (eg: Practice users audit)
- Liaise with outside agencies to facilitate access to NHSmail and IT systems
- To arrange and support smartcard access for staff
- Attend GPIT meetings and update partners and staff of local and national developments
- To support and promote collaborative working with Battersea PCN and Battersea Federation
Assist clinicians and managers in searches relating to patient care and administration, using systems such as QoF, Eclipse etc
- Report any IT faults to SWLICB and liaise with them until the issue is resolved.
To ensure back-up and disaster recovery procedures are in place and effective
To perform regular system checks to maximise performance
- Ensure the effective running of the practices IT network and e-mail system, including the management of user profiles
- To be the first point of contact with the helpdesks of the clinical and other system suppliers
- installation of new hardware
IG lead
To help develop and implement local IG policies and promote good information governance.
Perform regular IT/IG related risk assessments and data mapping of records, in accordance with practice policies
Perform data protection impact assessments as required
Maintenance of the information asset register
- Completion of IG toolkit and other governance reporting in accordance with ICB/NHSE requirements
Assisting the practice in improving digital access for patients via internet and apps
- To promote use of new technologies amongst patients and staff in accordance with the NHS long term plan (including video/email consultations)
- To maximize the opportunities available to the practice in digital technology and innovation
- Assist the practice manager in the ongoing development and implementation of the practices IT strategy
Assist the practice manager in optimizing income (claims):
- Design and run searches and reports as defined by the partners and/or the practice manager
- Identify areas for development and enhancement of the clinical and other systems to ensure both ease of use and optimum data quality
- To support the practice in ensuring it works within legal requirements for data protection (including but not limited to Data Protection and GDPR regulations, data sharing agreements and confidentiality agreements)
- To maintain cohesion of IT services within the PCN
- Regular running and review of Ardens searches; implement necessary actions in order to maximize practice targets
- Assisting with recall systems for chronic disease management
- Liaise with care-coordinators, lead pharmacist and partners in creating and over-seeing efficient systems of recall
Other:
- Maintain and liaise with practice website company
- Upkeep of staff photo board
- To work at all times in accordance with the practice policies, (including equality and diversity, confidentiality, health and safety, Data Security and all other practice policies)
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Report any significant events relating to the IT systems to the practice manager
- Workflow management and document filing
Person Specification
Experience
Essential
- Experienced in the use of EMIS
Desirable
- Experience of working in Primary care
- QOF
- Eclipse
Experience
Essential
- Experienced in the use of EMIS
Desirable
- Experience of working in Primary care
Qualifications
Essential
- GCSE Grade A-C in Maths & English
- IT qualification
Person Specification
Experience
Essential
- Experienced in the use of EMIS
Desirable
- Experience of working in Primary care
- QOF
- Eclipse
Experience
Essential
- Experienced in the use of EMIS
Desirable
- Experience of working in Primary care
Qualifications
Essential
- GCSE Grade A-C in Maths & English
- IT qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.