Dr's Bird & Kassha Practice

GP Receptionist

Information:

This job is now closed

Job summary

Drs Bird & Kassha are looking to recruit apart time Receptionist for 25 hours per week, who is enthusiastic, self-motivated and has excellent communication and IT skills to work across two sites. Experience is preferred but not essential as full training will be given.

Main duties of the job

Main duties will include answering telephone enquiries from patients, booking appointments, scanning and filing hospital correspondence and ordering repeat medication.

About us

Drs Bird & Kassha Practice is a busy training practice based across two sites, one in Crosby and the other in Bootle.

Details

Date posted

22 March 2024

Pay scheme

Other

Salary

Depending on experience TBA

Contract

Permanent

Working pattern

Part-time

Reference number

A4321-24-0002

Job locations

Doctors Surgery

133 Liverpool Road

Crosby

Liverpool

L23 5TE


Doctors Surgery

41 Moss Lane

Bootle

Merseyside

L200EA


Job description

Job responsibilities

It is the responsibility of each receptionist to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone. To facilitate patients accessing the clinical care provided by the practice. To support the GP’s and Nurses in providing that care. To act as first point of contact for anyone accessing the practice.

Job description

Job responsibilities

It is the responsibility of each receptionist to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone. To facilitate patients accessing the clinical care provided by the practice. To support the GP’s and Nurses in providing that care. To act as first point of contact for anyone accessing the practice.

Person Specification

Qualifications

Essential

  • Candidates should have the following skills:
  • Excellent face to face communication
  • Excellent telephone manner
  • Respect for patient confidentiality
  • Have the ability to remain calm under pressure
  • Work well in a team and individually

Desirable

  • Knowledge and experience of the Emis Web clinical system and working in general practice if preferable but not essential.
Person Specification

Qualifications

Essential

  • Candidates should have the following skills:
  • Excellent face to face communication
  • Excellent telephone manner
  • Respect for patient confidentiality
  • Have the ability to remain calm under pressure
  • Work well in a team and individually

Desirable

  • Knowledge and experience of the Emis Web clinical system and working in general practice if preferable but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr's Bird & Kassha Practice

Address

Doctors Surgery

133 Liverpool Road

Crosby

Liverpool

L23 5TE


Employer's website

https://birdkasshapractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Dr's Bird & Kassha Practice

Address

Doctors Surgery

133 Liverpool Road

Crosby

Liverpool

L23 5TE


Employer's website

https://birdkasshapractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Lorraine Hogg

lorrainehogg@nhs.net

01519313197

Details

Date posted

22 March 2024

Pay scheme

Other

Salary

Depending on experience TBA

Contract

Permanent

Working pattern

Part-time

Reference number

A4321-24-0002

Job locations

Doctors Surgery

133 Liverpool Road

Crosby

Liverpool

L23 5TE


Doctors Surgery

41 Moss Lane

Bootle

Merseyside

L200EA


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