Healthcare Assistant

Stonyhill Medical Practice

The closing date is 29 January 2025

Job summary

We are looking for a Healthcare Assistant up to 35 hours per week to work with our friendly and supportive team at Stonyhill Medical Practice

NHS experience preferred but training will be given

Main duties of the job

Working under the direct supervision of the Nurse lead and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

About us

We are a 6 Partner GP Practice working from South Shore Primary Care Cente.

We are a friendly and supportive team.

Date posted

13 January 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4318-25-0000

Job locations

South Shore Primary Care Centre

Lytham Road

Blackpool

Lancashire

FY4 1TJ


Job description

Job responsibilities

Duties and Responsibilities:

New patient health checks

ECG recording

Phlebotomy

Chaperoning duties

Processing and management of laboratory samples requested by GPs/Nurses

Vaccine/cold chain storage, monitoring and recording

Stock rotation

Clearing and re-stocking consulting rooms

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Administer influenza vaccinations to adults under a PSD

Administer pneumococcal injections

Administer B12 injections

NHS health checks

Smoking cessation advice

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with the individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance

Discuss with other members of the team how policies, standards and guidelines will affect own work

Participate in audit where appropriate

Job description

Job responsibilities

Duties and Responsibilities:

New patient health checks

ECG recording

Phlebotomy

Chaperoning duties

Processing and management of laboratory samples requested by GPs/Nurses

Vaccine/cold chain storage, monitoring and recording

Stock rotation

Clearing and re-stocking consulting rooms

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Administer influenza vaccinations to adults under a PSD

Administer pneumococcal injections

Administer B12 injections

NHS health checks

Smoking cessation advice

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with the individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance

Discuss with other members of the team how policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Qualifications

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Able to work under pressure and remain calm
  • Flexible, adaptable and reliable
  • Aware of own limitations
  • Keen to develop skills
  • NVQ Level 3 in Health and Social Care or equivalent
  • Maths & English GCSE Grade C or above, or equivalent
  • Good interpersonal and communication skills
  • Good organisational and time management skills
  • Team player
  • Adaptable to change
  • Ability to follow clinical policy and procedure
  • Willingness to undergo education/training for both Practice and service needs

Desirable

  • Skills in carrying out clinical procedures as listed under Duties and Responsibilities in the HCA Job Description
  • Working knowledge of Emis Web and Docman and clinical IT systems

Experience

Essential

  • Experience of working in a health care setting

Desirable

  • Experience of working in a GP setting
  • Experience of working as a Healthcare Assistant
Person Specification

Qualifications

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Able to work under pressure and remain calm
  • Flexible, adaptable and reliable
  • Aware of own limitations
  • Keen to develop skills
  • NVQ Level 3 in Health and Social Care or equivalent
  • Maths & English GCSE Grade C or above, or equivalent
  • Good interpersonal and communication skills
  • Good organisational and time management skills
  • Team player
  • Adaptable to change
  • Ability to follow clinical policy and procedure
  • Willingness to undergo education/training for both Practice and service needs

Desirable

  • Skills in carrying out clinical procedures as listed under Duties and Responsibilities in the HCA Job Description
  • Working knowledge of Emis Web and Docman and clinical IT systems

Experience

Essential

  • Experience of working in a health care setting

Desirable

  • Experience of working in a GP setting
  • Experience of working as a Healthcare Assistant

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stonyhill Medical Practice

Address

South Shore Primary Care Centre

Lytham Road

Blackpool

Lancashire

FY4 1TJ


Employer's website

https://www.stonyhillmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Stonyhill Medical Practice

Address

South Shore Primary Care Centre

Lytham Road

Blackpool

Lancashire

FY4 1TJ


Employer's website

https://www.stonyhillmedicalpractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Anna-Marie Goth

annamarie.goth@nhs.net

01253201372

Date posted

13 January 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4318-25-0000

Job locations

South Shore Primary Care Centre

Lytham Road

Blackpool

Lancashire

FY4 1TJ


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