Job responsibilities
JOB TITLE: Pharmacist Technician
REPORTS TO: Clinical Pharmacist and GPs
(Clinically)
Practice Manager (Administratively)
HOURS: 37.5 per week
Job Summary:
The Pharmacist
Technician will be responsible for providing
professional advice and support to the Clinicians within Clevedon Medical
Centre, Heywood Family Practice and Harbourside Family Practice. Working to
ensure processes are optimised to achieve highly effective, safe and patient
centred care. You will support the GPs, Clinical
Pharmacist and Dispensary (at Heywood Family Practice) in delivering a safe,
high performing; effective, sustainable, innovative person centred medical
service.
The post-holder will develop good working
relationships with:
Patients
GP,
nurses and other practice staff
Other
local practices clinical pharmacists
Community
pharmacists and support staff
Hospital
staff with responsibilities for prescribing and medicines optimisation
Members
of the CCGs medicines management team.
Main Responsibilities:
To undertake a
variety of duties, including managing
repeat prescription requests, resolving queries within your span of control and
providing prescripts for clinical review and signature.
Working in conjunction with the
nominated Clinicians who support Nursing Homes in the area
Updating dates
following medication reviews
Facilitate and documenting correct
addition & or removal of medications upon receipt of discharge summaries,
secondary care or community clinic letters.
Updating repeat medication list such as synchronising
durations and removing medications not ordered within a defined period
Changing acute medications to
repeat where appropriate- e.g. A new medication that a GP/Pharmacist Prescriber
has commenced and there is subsequently evidence for the need for the item on a
repeat basis and necessary tests/checks have confirmed this
Working in the Dispensary(at
Heywood Family Practice)
Other Responsibilities:
Provide
independent information to patients with regard to medicines and prescribing
changes, initiating further support from other healthcare professionals where
appropriate
To
review practice stock management and develop systems to improve processes.
Analyse
Practice prescription data to produce reports as requested
Participate
in review and setting of policies relating to medicines management and
prescribing
Implement
initiatives to reduce waste of prescribed medicines
Support
and influence the Practice Clinical, Management and Administrative Teams to
implement procedural and service changes relating to prescribing to ensure best
practice is adopted in accordance with local guidelines, legislation,
directives and safety updates e.g. NICE, MRHA etc.
Contribute
to the annual DSQS (Dispensing Services Quality Scheme) audit (at Heywood
family Practice)
Mentor
and supervise the training of non-clinical staff to achieve the dispensing
assistant level 2 qualification for dispensing doctors.
Attending
training and events organised by the practice or other agencies, where
appropriate.
Communication
Able
to confidentially utilise a variety of communication methods to disseminate
information to large numbers of people
Adapt
communication style and content to reflect different type of people when making
contact
Ability
to receive complex, sensitive or contentious information and process
appropriately
Promote
positivity and effective working relationships with commissioners, other health
care providers and other key health care providers and other key partners to
support an integrated approach to high quality patient care
Confidentiality
- In the course of
seeking treatment, patients entrust us with, or allow us to gather,
sensitive information in relation to their health and other matters. They
do so in confidence and have the right to expect that staff will respect
their privacy and act appropriately
- Whilst performing the
duties outlined in this Job Description, the post-holder may have access
to confidential information relating to patients and their carers, surgery
staff and other healthcare workers. They may also have access to
information relating to the Surgery as a business organisation. All such
information from any source is to be regarded as strictly confidential.
- Information
relating to patients, careers, colleagues, other healthcare workers or the
business of the Surgeries may only be divulged to authorised persons in
accordance with the Surgery policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Health & Safety
- Implement and
maintain the standards required for
the health, safety and security knowledge & understanding as
defined in the Health & Safety Policy
- Use personal security
systems within the workplace according to Surgery guidelines
- Identify and mitigate
the risks involved in work activities and undertaking such activities in a
way that manages those risks
- Make effective use of
training to update knowledge and skills of the team and for your own
personal development.
- Use appropriate
infection control procedures, maintaining work areas in a tidy and safe
way and free from hazards
- Report
potential & actual risks identified, prepare mitigation and action
plans to minimise risk to the surgeries, its patients and staff.
Equality and Diversity
- Actively
supporting the equality, diversity and rights of patients, carers and
colleagues, and challenge
behaviours that fall below the standards required
- Acting
in a way that recognises the importance of peoples rights, interpreting
them in a way that is consistent with Surgery procedures and policies, and
current legislation
- Respect
the privacy, dignity, needs and beliefs of patients, careers and
colleagues
- Behave
in a manner which is welcoming to an individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Personal/Professional
Development
- Participate
in any training program implemented by the surgeries as part of this
employment
- Identify
personal development and training needs
- Participate
in an annual individual performance review, including taking
responsibility for maintaining a record of own personal and/or
professional development
- Take
responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar
work.
- Support
others with their training and development needs
- Participate
in continuing education to maintain a contemporary level of professional
knowledge and skill
Quality
- Strive
to improve quality within the Surgeries
- Assess
own performance, ensuring competence, and being accountable for own
actions, either directly or under supervision
- Awareness
of the issues that could impact quality and risk
- Contribute
to the quality assurance process and effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to
improve and enhance the teams performance
- Work
effectively with individuals in other agencies to ensure the best care for
the patient, referring to the Practice Manager or Partner as needed.
- Effectively
manage own time, workload and resources.
- Recognise
peoples needs for alternative methods of communication and respond
accordingly
Contribution to the
Implementation of Services
- Support
the Clinical Pharmacist with the surgeries policies, standards and
guidance to ensure compliance with national and local guidelines.
Understand how
the policies, standards and guidelines will affect own work
- Participate
in audits & meetings where appropriate
This job description is
not intended to be an exhaustive list and may be subject to change from time to
time. All documents referred to can be found on the practices systems, or
alternatively copies can be obtained from the Practice Manager.