Receptionist

Garland House Surgery

The closing date is 11 April 2025

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Job summary

We are looking for a reliable part time receptionist to join our friendly practice team. You need to flexible and be able to work as part of the team. The hours are 25 hours per week over 5 days.

Hours of work are

Monday, Tuesday, Friday 1pm-6pm

Wednesday, Thursday 8am -1pm

Main duties of the job

Answer calls

Care navigate patients to the most appropriate service

Prioritise workload

Process prescriptions

Managing tasks

Arranging ambulance transport

Liaise with other medical professions

Booking appointments

About us

We are a friendly GP training practice with over 11500 patients. The team is made up from 6 GP partners, 1 Practice Nurse, 1 HCAs, 1 Practice Manager, 1 Assistant Practice Manager, 4 Administrative assistants, 10 Receptionists

Date posted

24 March 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4281-25-0001

Job locations

1 Church Street

Darfield

Barnsley

South Yorkshire

S73 9JX


Job description

Job responsibilities

Making appointments

Giving out results

Ambulance transport bookings

Home visit requests

Deal with general enquiries and complaints

Contacting other providers

Register new patients and temporary residents

Greet and direct patients and visitors

Making appointments

Issuing prescriptions

Ensure outstanding queries are explained and handed over to next shift, as necessary

Respond to needs of doctors and nurses during surgeries

Deal with general enquiries and complaints

Pulling Lloyd George envelopes when requested by doctors

Dealing with queries relating to prescriptions

Input and extract information from Practice computer system

Observe health and safety guidelines at all times

General housekeeping (e.g. keeping reception and waiting areas tidy)

Any other reasonable duties as necessary

Job description

Job responsibilities

Making appointments

Giving out results

Ambulance transport bookings

Home visit requests

Deal with general enquiries and complaints

Contacting other providers

Register new patients and temporary residents

Greet and direct patients and visitors

Making appointments

Issuing prescriptions

Ensure outstanding queries are explained and handed over to next shift, as necessary

Respond to needs of doctors and nurses during surgeries

Deal with general enquiries and complaints

Pulling Lloyd George envelopes when requested by doctors

Dealing with queries relating to prescriptions

Input and extract information from Practice computer system

Observe health and safety guidelines at all times

General housekeeping (e.g. keeping reception and waiting areas tidy)

Any other reasonable duties as necessary

Person Specification

Qualifications

Essential

  • Good standard of general education
  • GCSE Mathematics C or above
  • GCSE English C or above

Experience

Essential

  • Experience of working with the general public
  • Experience of reception work

Desirable

  • Experience of working within General Practice
Person Specification

Qualifications

Essential

  • Good standard of general education
  • GCSE Mathematics C or above
  • GCSE English C or above

Experience

Essential

  • Experience of working with the general public
  • Experience of reception work

Desirable

  • Experience of working within General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Garland House Surgery

Address

1 Church Street

Darfield

Barnsley

South Yorkshire

S73 9JX


Employer's website

http://www.garlandhousesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Garland House Surgery

Address

1 Church Street

Darfield

Barnsley

South Yorkshire

S73 9JX


Employer's website

http://www.garlandhousesurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Donna Brook

donnabrook@nhs.net

01226759622

Date posted

24 March 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4281-25-0001

Job locations

1 Church Street

Darfield

Barnsley

South Yorkshire

S73 9JX


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