Fairfield Park Health Centre

Care Coordinator

The closing date is 16 March 2026

Job summary

As a Care Coordinator you will be an integral part of our practice team, working closely with us within the (PCN) to support patient care. You will be practice based at Fairfield Park Health Centre and be integral to that team; but will work with other Care Coordinators within the PCN to develop best practice and shared learning.

How to apply

To apply for this position please do so by sending a CV and covering letter by e-mail to graeme.betts@nhs.net

Main duties of the job

This role requires you to deliver high quality levels of general administrative support to the practice, alongside specific duties to identify and manage a caseload of identified patients, ensuring that appropriate support is made available to them and their carers (if appropriate), and that their changing needs are addressed.

As a Care Co-ordinator, you will be an integral part of the Fairfield Park Health Centre team and will work closely with our GPs, Practice staff and other primary care colleagues in the practice and within the PCN to support patient care.

About us

Bath Independents Primary Care Network (PCN) is a group of 3 practices which incorporate, Batheaston, Fairfield Park and Widcombe Surgeries. We deliver strong patient care to our PCN patient population by working collaboratively as a team.

This specific role would be based at Fairfield Park Health Centre who are a large forward-thinking practice of 14,600 patients, based in a purpose-built health centre on the north side of Bath.

Date posted

18 February 2026

Pay scheme

Other

Salary

£20,000 to £23,000 a year for 0.8FTE (30hrs per week) contract

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4271-26-0003

Job locations

Tyning Lane

Camden Road

Bath

BA1 6EA

Job description

Job responsibilities

Main Responsibilities

-Undertake administrative work in line with PCN directed priorities

- Proactively identify and maintain current cohorts of patients to support their personalised healthcare requirements

- Ensure regular and consistent communication with the clinical team regarding patient progress and any complications or guidance. Including liaising with secondary care and other health providers

- Raise awareness of health promotion, run campaigns, to include seasonal priorities.

- Coordinate clinics, liaising with the reception lead and contacting the identified patients with appointments

- Manage patient initiated calls for help/signposting, ensuring patients are directed to the appropriate service (eg GP, Nurse, First Contact Physiotherapist, Pharmacist, Social Prescriber)

- Document and monitor aspects of patient coordination and service delivery, supporting data collection and audit using SystmOne patient record system

- Telephone contact to manage patients on the PCNs case load following any unplanned hospital admission (where appropriate)

- Participate in MDT meetings to discuss patients from the PCN case load

- Raise awareness of health promotion and screening such as NHS Health Checks and LD Health checks and coordinate invitations to ensure targets are achieved on a practice and PCN level

- Assist and manage recall system for chronic diseases including acting as a point of contact for any queries regarding annual reviews

- Acting as non clinical cancer Champion, coordinating referral practices, safety netting and screening activity in conjunction with the practice clinical cancer lead

- Ongoing monitoring of PCN requirements including practice performance for IIF and QOF

- Run audits and searches where necessary to identify patients for review

- Monitor referrals to ensure tasks are completed and care delivered

- Deliver reception services as needed by the Practice

- Assist administrative colleagues with various tasks as required (for example - patient registration/deduction)

- To carry out any other reasonable duties as requested by a manager to ensure quality of service for both the PCN and Practice