Pharmacy Technician

Job responsibilities

1. Repeat Prescribing Management

• Process repeat prescription requests in line with practice protocols.
• Identify patients requiring medication reviews and arrange appropriate review with appropriate clinician.
• Resolve medication queries from patients, community pharmacies, and care homes.

2. Medicines Optimisation

• Undertake medication reconciliation following hospital discharge and outpatient appointments.
• Support with medication reviews within scope of competence/protocols.
• Identify and action prescribing safety alerts.
• Monitor high-risk medicines in accordance with local and national guidance.
• Support implementation of local formularies and prescribing guidelines.

3. Patient Safety & Clinical Governance

• Support systems for monitoring and recall of long-term condition medications.
• Assist with audits related to prescribing and medicines safety.
• Contribute to significant event reviews involving medicines.
• Ensure compliance with CQC standards relating to medicines management.

4. Patient Support

Provide advice to patients regarding medication use, synchronisation, and adherence (within competency).

• Support patients with medication queries and signpost appropriately.
• Promote self-care and understanding of prescribed treatments.

5. Care Homes & Vulnerable Patients

Support medication reviews and prescription processes for care home residents.

• Liaise with care home staff and community pharmacies to resolve medication issues.

6. Collaborative Working

Work closely with GPs, nurses, clinical pharmacists, practice dispensary and administrative staff.

• Liaise with community pharmacies and secondary care colleagues.
• Participate in multidisciplinary team meetings where appropriate.

7. Information Management

Maintain accurate and contemporaneous patient records.

• Use clinical systems (e.g. EMIS, SystmOne) effectively.
• Ensure data protection and confidentiality in line with GDPR requirements.

8. Professional Development

Maintain registration with the General Pharmaceutical Council (GPhC).

• Participate in appraisal and continuing professional development (CPD).
• Work within competence and escalate appropriately.

Clinical knowledge and Skills

Essential

• Demonstrate an understanding of medicines optimisation principles
• Knowledge o high-risk medicines monitoring
• awareness of prescribing governance and patient safety
• Ability to communicate information effectively with people at all levels by telephone, email and face to face
• Demonstrate an understanding of confidentiality and data protection
• Demonstrate personal accountability. emotional resilience and work well under pressure

Desirable

• Completed the 15-month PCPEP training programme
• Good clinical system IT knowledge
• Problem solving and analytical skills

Other requirements

Essential

• Enhanced Disclosure Barring Service (DBS) check
• Occupational Health clearance
• Evidence of Professional Indemnity
• Evidence of Continuing Professional Development (CPD) commensurate with the role

Qualifications

Essential

• Registered Pharmacy Technician with GPhc
• Level 3 Diploma in Pharmaceutical Science (or equivalent)
• GCS (or equivalent) English and Maths at Grade C (4) or above

Desirable

• Evidence of CPD
• Accredited Checking Technician qualification
• CPPE training on Medicines Reconciliation

Experience

Essential

• Experience of working in a community, hospital or primary care pharmacy (dispensary)
• Understanding of repeat prescribing processes
• Experience of using pharmacy or clinical systems

Desirable

• Experience of Primary Care Networks
• Experience of supporting care homes
• Experience of Quality outcomes Framework (QoF) and Care Quality Commission (CQC) Standards
• Experience of suing clinical systems (EMIS/SystmOne)
• Experience of medicines reconciliation

Personal Qualities

Essential

• Effective time management (planning and organising)
• Ability to follow legal, ethical and professional policies/procedures and codes of conduct
• Ability to use own initiate, discretion and sensitivity
• Ability to get along with people from all backrounds and communities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).